Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,699.99
Save $370
Comp. Value: $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 673 reviews
  • Rated 5 out of 5 stars

    Best fridge we have ever owned

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and layout of this is really nice. We had the fridge for over a year now and no issues. Ice machine is gret but wish we had the option for just the bigger ice cubes. We dont really use the small ice unless we are out of the big ice. Water dispenser is nice, love the auto refill container.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'd give it 4.25 stars, it could a small drawer for small items. Like cheese. Like the clean front look. Sensor Doors, added feature the installation guys pointed out to me. They install guys were careful with the property, and called prior to arrival. This is a large frig., if your doorway is small, the doors do come off. I'd go to Samsung's website and download the manual for those details. I'm in a rental location. So I plan on having those doors removed when I move it. Like the two ice tray options. So you have a back up tray. I was worried it wasn't making ice fast enough, but now that they are full, I need to make sure to pay attention to move the ice from the back up front. I did have a large grouping of the small ice near the back of its tray, but with my hand was able to get it removed and placed in the sink. Something to think about as a basic maintenance idea. I actually like the water pitcher. Now I just need to get some extra water filter cartridges. Water taste fine. I use the top shelf of the freezer for frozen pizza's I stand them up vertical out of the package. Place other food to keep them vertical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal fridge, the side-by-side doors prevent me from having to reach down every time I need to get something out of the freezer and the internal beverage center keeps the exterior clean and sleek looking while still providing the benefits of having ice cold water at any time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass doors with sensors

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So easy to keep organize and clean. I love that it has no door handles and it opens with a sensor. The glass finishes super easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Perfect Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage center. This refrigerator is a perfect size too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my refrigerator love the space the storage it has the icemaker the color, the water dispenser accessible for the ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish with nice practical features. Easy access.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door design makes it eady to open with less risk of door failure as I’ve experienced with other friges from other makes. Handles can break off but these doors do not have handles but easy to access door slots. I prefer this ice maker system to door dispensers. It is easier to measure ice using the included scoop and less messy than having it splash into my cup. Time will tell but it seems it will be more durable and easier to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek and clean this refrigerator looks without the water and ice dispenser on the outside. The storage capacity is impressive. The beverage center is so handy for filing water bottles, and the pitcher is great for filling up my dogs' water bowls. This is replacing a 14 year old Samsung refrigerator that is still functioning like brand new and is being used as a garage fridge now. The only negative about this refrigerator is the lack of small deli/cheese drawer. I was hopeful I could swap out the shelf/drawer combo from the old fridge and put it in this new one, but alas, it did not fit quite right. That said, I would purchase this again and recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Be spoke Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend!! Lots of space. Ice maker is Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I was looking for finding white is nit easy and it was a good option. Also I had it delivered within three days which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love the sleek look. Fits beautifully in even a traditional looking kitchen. Equally entranced with the ice maker and beverage center. Lots of space for a well organized refrigerator and freezer. We will see if it lasts longer then my Kitchenaid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. The only thing that would be nicer is if it had another small crisper drawer. They could’ve made the top crisper drawer into two smaller ones. It’s pretty big. And the icemaker is a not the fastest and the fridge not very well lit inside. It could use some more lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love our new fridge. It is extremely spacious and the best feature is the ice. We like the fact that there is no external ice or water dispenser which gives the fridge a clean look. Everything is on the inside and many features can be set up and controlled using the SmartThings App. There are a few things that I would change; however, the overall functionality of the fridge far outweigh the cons. The shelves are not adjustable. The bottom drawer is a little small. Most importantly, it does not have a deli/cheese drawer. I hope that Samsung consider adding this feature when designing future lines. I would advise getting the 5-year warranty and doing your research to get the best price. Bestbuy will do a price match. Overall, the fridge is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good condition, looks very good, working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best fridge ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing fridge it like something Tony stark would have in his house love the ice cubes it’s make so much little cube and so much big cubes you never have to worry about not having ice the freezer is amazing and the fridge it amazing equally. Everyone in my family want one now

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Beautiful but issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous fridge. It seems scratch resistant. So much room. The only issue is the door clearance. They open so wide. We had to return because it made a weird cranking sounds every hour. We didn't install water and I believe this was the sound for the water being transitioned to the ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Suzanne,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great Purchase After Hours of Research!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the same refrigerator for the past 15 years, and although it still works, we felt it would be wise to go ahead and take advantage of a holiday sale. Many years ago, my family owned furniture/appliance retail outlet and many things have changed since then. The brand names that dominated back then are under different ownership, and there are many names are new to the scene that were only known for TVs - like Samsung. Twenty years ago I would never have believed we would own a refrigerator made by Samsung, but we have no regrets. We chose this model because we liked the simplicity. No handles looks great and there is nothing over the top, but it is perfect. Plenty of space on the inside, and the unit reached temp quickly. We had food in it in a matter of hours. Didn’t know how we’d feel about the ice being on the inside, but we love it. No longer waiting on ice to dispense is wonderful. Also, the beverage station is great. A pitcher of cold water is always full. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ha my Samsung fridge almost 2 months and love it. Makes great ice and water station is amazing. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, has everything I need specially the water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you'll love it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this fridge. For the price it really cannot be beat. The smart things app connectivity seems pointless to me, but I like seeing a digital temp read inside the door for both the fridge and freezer. I love the two ice types. I am picky with my water, I only buy purified drinking water or alkaline water but I love the auto fill water pitcher with the infuser(which I have only put lemon cucumber and mint in so far). I often go for the pitcher water and I've cut back on bottled water so much. I also love the convertible half shelf for tall items. My only wish is for more height customization with the main shelves as its pretty limited. However, I havent had an issue with storage and organizing with the height settings it has. I bought this fridge to replace a 19 year old whirlpool side by side I got as an open box/floor model at best buy, and while I'm glad it lasted me so long I'm happier it finally died right when this fridge was available on sale.

    I would recommend this to a friend