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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 659 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 659 reviews
  • Rated 5 out of 5 stars

    kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love are new refrigerator and love all features on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long wait for refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been without a refrigerator for most of the month is terrible. We purchased a Sam Sung refrigerator and had to wait that long for delivery. Once it was delivered it was great. The delivery guys were efficient and friendly. They replaced the refrigerator and had the new one going in no time! Good Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious! I love the dual icemaker with 2 sizes and the fresh water pitcher in the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous and sleek Samsung fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator has much room to store food for limited trips to the grocery store. Ice machine has a tray for solid ice and chips, " no touching buttons." Inside the door water pitcher and water dispenser is elegant. The app is awesome to monitor and adjust temp settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 10 out of 10!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this from the style to the well thought out placement of everything in this fridge. Made me want to buy everything Samsung in this model! Also, the self filling water pitcher is a convenient money saver! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Sweetness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, love the automatic door opener when your hands are full. Works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered sight unseen. Relied on customer reviews and sale price. The fridge is fantastic. We love everything about this so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Ice production exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase and delivery experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my refrigerator was on time and the delivery workers did an excellent job with the set up. The removal of my old appliance was completed without a hitch. My initial online purchase was easy and the young lady I spoke with was great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge plastic cracked after less than 3 years. No warranty to fix it. Worthless garbage. Buy any other brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jordan,

      We understand how you feel regarding this fridge. We are here to help you.

      To help you with this, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.

      They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.

      Thank you for choosing Samsung and have a great day!

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Very nice but plan on it sticking out

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Bright and plenty of room. Middle shelf slides in for tall item in fridge. Beverage center is awesome. I love that I always have ice and in two different sizes. Only downside is that it sticks out more than 6” from the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly the upgrade we needed for our fridge! The space is perfect for all our groceries! The ice machine is perfect since it makes 2 different kinds of ice. Having the automatic water pitcher and the water dispenser inside the refrigerator makes it easy to drink healthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge has it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we ended up purchasing this fridge. My kids love the beverage center inside the fridge door which leaves more room in the freezer. This fridge comes with so many features and has plenty of space for our family of 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so easy to clean and maintain. I love eveey little detail!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better unit than our 21.3 samsung fridg much better shelving layout for use without clutter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is the best side by side refrigerator I have experienced. The only downside I have after a month is that the shelves do not have enough adjustability. Everything else though has been terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walker house hold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator works flawlessly like a brand new one they delivered it on time and quickly installed it I buy all my appliances from Best Buy the have top shelf customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is Out of this world !! I normally don't really care about certain products but this is really very efficient and state of the art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating about which Samsung Bespoke to invest in for my kitchen and I decided on this one because it has more space than the three door ones. It also, is Wi-fi and works well with all of my Samsung appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    To narrow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks nice some would even say fancy. But space inside is not convenient . Not spacious very limited to what you can store , not kid friendly .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mariateresa,

      We understand how important having an efficient refrigerator at home is. Let us help.

      Here is a link for a guide on how to organize your refrigerator; kindly click the dropdown and click the embedded words.

      Tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150068272) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung