Customer Ratings & Reviews
- Model:
- RS28CB760012/AA
- |
- SKU:
- 6529233
Customer reviews
Rating 4.7 out of 5 stars with 673 reviews
(673 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Satisfied with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. is a perfect fit for my home. Great quality
I would recommend this to a friendRated 1 out of 5 stars
WHITE GLASS NOT WHITE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS FRIDGE IS NOT WHITE - white glass means gray especially when next to white cabinets. I want to cry every time I look at it. Why in God’s name would they make a fridge this color. It’s a nice fridge but as the largest item in your kitchen you want it to somewhat match. SEE IN PERSON BEFORE BUYING. I ordered mine online directly from Samsung - they won’t let me leave a review on their website as it’s not glowing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Elizanj,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around cooling is the best feature ever! Love this fridge
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very nice unit even better price .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very nice . Perfect size for a single house hold . It’s nice to have a water pitcher ready for the hot summer days.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sleek design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design Love all the room inside refrigerator
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Wouldn’t repurchase this fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge would be GREAT if not for the horrible ice tray design. The tray is slightly too narrow for the tracks and anytime you barely touch it, it falls off. Pull the tray bout to get ice, it falls off. You then have to remove the entire tray and reset it in the freezer to prevent it from getting broken and to also ensure ther freezers continues to make ice. Call Samsung about it, they want you to purchase a new part, not even discussing the dimensional flaws or what have you. King of ridiculous. otherwise, a solid fridge, a little small for a family of 4 but you have to fit in a fridge into the space you can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for reviewing one of our products. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Rated 5 out of 5 stars
New home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clean look,no handles. Easy to keep clean.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Swap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up was quick, on time and professional.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product and looks great as well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior water pitcher and space/flexibility is great
I would recommend this to a friendRated 5 out of 5 stars
Very good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this simple look! Good quality, large capacity!
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge samsung the best around
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance the size is very nice the only small complaint is the noise after you open the doors with the sensor
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine so far. Plenty of storage in the main compartment.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ive made. Would definitely recommend
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Poor installation & tech support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The single glass water dispenser is not cool water; pitcher water gets cool eventually; best Buy did not fix it and technician said it is normal
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RoyaB,
We understand that not having cool water can be disappointing. Let us help.
Below is the troubleshooting link to help when the water from the dispenser is warm. Browse the guide until the "If the water from your dispenser is warm" section to learn more.
Water from the dispenser is warm or tastes bad:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148373621) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. It is just what need for your food.....
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Ice maker is very slow takes 24 hours to make enough ice for 4-5 drinks
I would recommend this to a friendRated 4 out of 5 stars
must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge. i think any samsung product is good. unique style. loons very clean.
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great fridge everything worked great. It was just small for us family of 7.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Loved the fridge for 65 days. After that...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me one that had a dented condenser. It went out after 2 months. They wouldn't help as I had just passed the 60 day window.
This review is from Samsung - BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
















