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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 651 reviews
  • Rated 5 out of 5 stars

    Great fridge and value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this fridge has really good storage capacity. Also really like the 2 different ice options. Only knock is I wish it made more ice we tend to run out with a family of 7. All year in all great fridge and freezer happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the built in water pitcher and the sensor for the door opener also the appearance of the unit very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! The auto open is helpful when my hands are full and if I accidentally hit the auto open it auto closes back if I don’t pull the door open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this refrigerator!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product. I love the beverage center and the two ice options. The only issue i have is the freezer sensor to open is too sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the water water pitcher a lot, guests think it’s wonderful! Freezer space is distributed well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described, good price. Thank you! :)!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks really nice in our kitchen, it has a lot of room and I love the drink station and the ice maker. I'm in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and efficient good energy saving best election

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacious with style. Does exactly what it says and is quiet and stylish whilst doing so. Hard to beat this deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my Samsung refrigerator and so it is great. It is very quiet and I love the auto fill water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and impressed with the capacity. The ice storage is big and I like the water dispense inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful! Lots of space and I am loving the water pitcher with infuser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and I recommend it if you like this style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappointed with Best Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase. Love the refrigerator. Love the beverage center. The ice trays are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much space, look great and work excellent. Delivery super accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife love it all the features on it and glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Water dispenser

    Rated 5 out of 5 stars

    A Refreshingly Smart and Spacious Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung BESPOKE Side-by-Side Smart Refrigerator with Beverage Center (Model: RS28CB760012/AA) in White Glass is a truly impressive appliance that combines sleek design with thoughtful functionality. From its surprisingly spacious interior to its smart features, this refrigerator has quickly become a highlight in our kitchen. One of the first things that stands out is the sheer storage capacity. While traditionally side-by-side models can sometimes feel limited, this BESPOKE unit defies expectations. The freezer section, in particular, offers an abundance of space that genuinely rivals many French door style refrigerators we've encountered. We've had no trouble fitting in larger frozen items and keeping everything organized. The in-door Beverage Center is a fantastic addition that we've come to love. The auto-fill pitcher works flawlessly, providing readily chilled water, and the convenience of the external water dispenser for quick fill-ups is much appreciated. It's a small detail that makes a big difference in daily use. Speaking of ice, while the built-in ice maker took a little time to get going after the initial plug-in, once it started producing, it proved to be remarkably efficient at keeping the bin full throughout the day. We haven't had to worry about running out of ice, even during peak usage. Beyond its practical features, this refrigerator is incredibly efficient. It cooled down to the desired temperature remarkably quickly, a testament to its performance. The integrated smart features are a true convenience, allowing us to easily set and monitor the temperature directly from our phone via the Samsung SmartThings app. A delightful surprise was the auto-door opening/closing feature. It's a subtle but luxurious touch, especially the unexpected benefit of the door gently closing itself if we don't fully open it. It adds a touch of elegance and convenience we hadn't anticipated. Finally, the thoughtful inclusion of small LED lights near the sensors is a brilliant design element. During low-light movie nights at home, these subtle lights make it incredibly easy to see into the refrigerator without having to turn on brighter kitchen lights. In summary, the Samsung BESPOKE Side-by-Side Smart Refrigerator with Beverage Center is a top-tier appliance that excels in both form and function. Its generous storage, innovative beverage center, smart connectivity, and thoughtful design elements make it a highly recommended choice for anyone seeking a stylish and efficient refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t be fooled by the pretty white glass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has given me problems since I first bought it. And it only has 12 months of warranty and after that you are charged for service even though the door has a malfunction. It does not fully close and will leave your fridge door open with a crack and if you forget to check the door (even though on a new fridge that shouldn’t be something you’d have to remember) your food will start to warm up fast, especially in the Texas summer months. Again don’t be fooled by the pretty white glass door.. that you can use as a white board.. that’s the only fun feature about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brendah,

      We understand your frustrations with the broken door of your refrigerator. Let us help.

      Here is a link for troubleshooting steps for the door of your refrigerator that doesn't fully close; kindly choose the one that matches and click the embedded words.

      Refrigerator or freezer doors will not close.
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149821544) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, looks beautiful and lots of room

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I got it the ice maker didn’t work. It comes out in a block then leaks the water into the 2 separate ice containers and then it becomes 2 big solid blocks of ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Krystle,

      We know how important it is to have a fully functional refrigerator. Let us help.

      Here is a link for troubleshooting steps for your ice maker that is not working; kindly choose the one that matches and click the embedded words.

      Samsung ice maker is not working.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150015577) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

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