Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Chromebook Plus 2-in-1's touchscreen, ease of use, lightweight design, and good battery life. Many appreciate its convenient size and performance capabilities. However, some users express disappointment with the sound quality of the speakers and the lack of a standard USB port. Overall, the positive feedback on key features outweighs the negative comments regarding the less-than-ideal audio and port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,422 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Best laptop I've ever bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, lite, sturdy, prefer over my macbooks.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has bright and well defined screen. The startup speed could not be any faster. It is perfect for web based apps and functionality. I use it for school and it is lighter than many of my books, so carrying it with me is easy and not at all cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lives up to my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent weeks researching two in one Chromebooks and was not disappointed in my purchase at Best Buy of Samsung 2 in 1 12.3 in. I'm interested in finding a compatible printer that does not require internet provided by an outside service and can work with mobile hotspot for my T-Mobile account. High quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Samsung fans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sleek, lightweight and looks nice, but touchscreen doesn't register sometimes until you tap it a few times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hardware for this chromebook: touchscreen/keyboard/screen resolution/battery Snappy operating system which is the best for atleast 50% of us who browse/work within a browser and watch movies. google playstore opens it up, so I am able to use citrix and remote in fully to my work with no hiccups

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a aging tablet I took with me on the road while working. I use it for emails, invoicing and watching movies at the hotel. It does a good job with everything but the speakers are marginal. I ended up downloading a app that boost's the volume and it helped a lot. All in all a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has outdone itself with this lightweight, sturdy and well designed chromebook; just connect to wifi and you have every computer tool you need. This is particularly great for young students in need of a quality device however spending a big amount to access this level of tool is out of the question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick, but not so intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of pic issues. Chromebook should be better. Why don't these stupid things come with a user guide?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature filled and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and I am having a great time using this machine. The addition of android apps is very welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13-yr-old.....Love it....the touchscreen....makes all the difference....beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this! ANDROID APPS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big sell on this thing is it's ability to add google apps through the play store. So far its played every game in my library no problem. It has a gorgeous touch screen, better than HD! Only drawback is no backlit keyboard, but the screen is so bright, you're still able to see most of the keys in the dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Chromebook, it is compact and fits easily in my bag without being bulky. I can also have all of my favorite apps installed on it as well, the only reason why I didnt give it 5 stars is because I couldnt install a program like Microsoft office. Overall, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter when she started Law School. She uses it to take notes on in class and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Beautiful chromebook and ideal for beginners

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this especially due to the exterior. It is easy to use and the screen size is enjoyable especially with the screen quality. The major setbacks is the mousepad stops working more times so you are stuck with just the touch screen. Ha such a sleek feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for students and has all the features you need to complete reports and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love this laptop so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews from both all experts and customers. I went in our store and played with one a few times and liked it. Once I purchased mine a week ago my opinion changed, now Iove it. This my go to machine. A bonus is my note SPen works perfect, but don't put it in the hole, its hard to get out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR AN ELDERLY PERSON

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FONT IS VERY EASY TO SET AND IS BIG ENOUGH TO SEE. VERY NICE STORE.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very good Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good Chromebook. Very sleek design and feels high quality. The screen is amazing and I think the 4:3 aspect ration is great for both browsing and tablet mode. It does bog down sometimes when a dozen or so tabs are open. A backlit keyboard would have put this at 5 stars for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Intended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple laptop, fast startup, great for email, google drive/suite, office online. Needs internet to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first chrome book.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase was easy. Had item delivered to work. Love my chrome book! The touch screen is awesome!

    I would recommend this to a friend