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Rating 4.5 out of 5 stars with 357 reviews

91%would recommend to a friend.

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Page 1 Showing 1-20 of 357 reviews
  • Rating 4 out of 5 stars with 1 review

    Great Addition to Smart Home

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Fun
    Cons mentioned:
    Doors, Ice maker

    Good looking Fridge with a lot of functions. Great large touch screen full of fun apps. Fridge is great quality however there are some drawbacks. For starters it is called Family Hub and it is Not actually a hub that works with other SmartThings devices. Due to ice maker on the left side left Door is basically not usable at all as you can not place anything in the small shells. Also I don't know what Samsung was thinking but the light on water dispenser is a joke and not helpful at all at night. This area also doesn't have any drain that holds excess water so it makes a lot of mess. Inside the fridge there is decent amount of space however if you have more than 3 tall items like milk or juices there will be no place to put it even when you move adjustable shelf back. It does have great sounding speakers, it integrates great with Ring video doorbell. It has 3 cameras inside however no camera is in middle drawer or in the freezer and they look very blurry when viewed on the phone. It is a lot of money for good product but certain features lack so therefore 4 stars.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Beautiful Fridge

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This fridge looks amazing in my kitchen! I love all the cool features that it has to offer! It also has a lot of space on the inside . We love the second drawer it is a pretty good size also. The tablet on the door gives you the options to upload pictures . The only negative thing is that you are not able to down load any new apps to the tablet. But we love this new fridge.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Bad to the bone !

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We love this fridge. To be able to see what is inside when you are at the grocery store is a huge plus . Still learning this and what you can do but so far its pretty user friendly. Functional and innovative ! We have a slideshow of photos we love that plays when the fridge door is closed. Basically a screensaver . This fridge is huge compared to the last one and the french doors make it a plus. No more bending down to get items out of a fridge . We dont use the freezer much and prefer fresh items but the freezer sections ( 2) are a plus too. Lots of room!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sharminy! Samsung is pleased to hear that you love your new Family Hub. A peace of mind knowing that your refrigerator is helping to keep up with the grocery list. Welcome to the Samsung family experience! ^Lena Samsung

  • Rating 5 out of 5 stars with 1 review

    This is the future of the refridgerator

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We love high tech gadgets and when we needed to replace our refridgerator, we knew this was the one. We love the mirroring of our favorite programs and now no longer need to pause it just continue watching on this and not skip a beat. We have our Ring doorbell connected to this as well and can answer and talk directly from the kitchen. Amazing and love this. SAMSUNG IS OUR GOTO.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great way to modernize our kitchen!

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Iv been eyeing this product for last few years and finally when it went on sale we couldn’t resist! I absolutely love love love it! Still learning all it’s capable of and how to mirror my new 70” Samsung Tv but otherwise I’d strong recommend this one over the smaller vs unless you don’t have space

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great refrigerator. Numerous apps.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Many apps including pandora, Amazon music, and mirrors Samsung smart tv. Can see inside on my phone from anywhere.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful looking refrigerator

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Fun

    This refrigerator has so much space for lots of food. The family hub is so much fun to design and play with. We are very happy with this purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love playing with the FamilyHub panel as well, Gringo7879! We really appreciate knowing how happy you are with this refrigerator. ^Jecca Samsung

  • Rating 5 out of 5 stars with 1 review

    Great Refrigerator!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Features

    Had the Family Hub 27.7 Cu Ft 4 door in Black Stainless delivered this week. The install was great and the frig looks remarkable. The features are well though out and the Hub is really a great tool. Features you wouldn't think you would use? Well in just a couple of days I have to ask why I didn't have this before! The fresh food section is ample, with the Flex drawer, it frees up space that would have been taken up in a less compact area of the fresh food area. I replaced this frig from another 28 Cu Ft model and due to the layout we have much more useable space. Recommend the frig it may be a few bucks more, but in my opinion well worth it for all of the additional features.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Digital display

    We love our new fridge! Plenty of space. The flex drawer is a great extra space to have. The family hub has helped us stay connected even when one of us is out of town! We did alot of shopping around, and we are so happy with this purchase. We both do have Samsung phones so I'm not sure how the connectivity would be iOS via family hub. We love having the ability to add pictures and have them in a slideshow for a screen saver. So many good memories to see while just going to the fridge. (The pic I added was before we did any customization.)

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that the Family Hub refrigerator is a perfect fit for your home, OliviaE. Thank you for the 5 Stars! ^Lo Samsung

  • Rating 5 out of 5 stars with 1 review

    Can't say enough about this amazing refrigerator!!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Features

    I can't say enough positive things about this fridge!! It's the high end sports car of the refrigerator world and it's truly amazing. If fact, there's one shelf that's like a convertible and another shelf that's like a drop top both to give additional space as needed. The features are incredible starting with the 3 camera's inside the fridge so you can view what's needed while at the market to the flex zone that you can change temperature to store wine, deli, or beverages. There's also a power freeze and power cool when things need to be cooled in a hurry which is so great. The refrigerator is really spacious and I love that the freezer is a double decker with stacked storage available. Not to mention the absolute excitement my family has playing with the family hub. We can draw, post pictures, leave notes for each other, and even access the internet. It scans what's in the fridge to add to the grocery list and provides culinary inspirations and recipes. Pandora and Spotify can play music and the speaker system is really impressive! The only negative I have is that when using a sports bottle, or something with a small opening, small pieces of ice fly out when filling it up. This only happens with a container with a small opening. It's an easy fix and just cup my hand around the dispenser and that mostly eliminates the problem. I never thought I could say that I've fallen in love with a fridge but this had exceeded all my expectations and is above and beyond anything I could have expected. I highly recommend this beauty of a refrigerator!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great piece of kitchen tech! Oh yeah and fridge!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Great refrigerator we upgraded from the same style but not a smart refrigerator. This one they seem to have made a bunch of upgraded temps are more consistent, easier to clean surface and little things like the water dispenser now shoot down straight instead of back towards the fridge where it used to sometimes cause misfire, on the fridge aspect it’s great! The tech side I was hesitant that I’d use it much but things such as using it for a speaker while cooking and having my phone tied to it or listening to built in apps like Spotify are awesome. I can make my meal plans for the week and post on it so the family knows “what’s for dinner?” Leave notes on the whiteboard, easily check the time and weather, control my Samsung smart TVs like turn my kids off when it’s dinner time etc etc and so much more it’s really become a handy piece of kitchen tech, and I get a ton of compliments from it because it looks really good!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Could take it or leave it

    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Features
    Cons mentioned:
    Shelving

    We waited over 2 months to receive this refrigerator due to it being on backorder. We thought we would love it. While it’s has some really cool features, there are some major drawbacks that I’ve had time to consider since it was delivered 2 weeks ago. The “hub” has a lot of great features but isn’t as capable as say Google Home or even Siri. Bixby has a delayed activation when it’s name is called, a slow response time and isn’t as “smart”. For example: If you ask it to add an item to your grocery list it will say “I cannot find a shopping list named Grocery,” because it’s listed as “Groceries” and not “Grocery”. It also lists on the phone app the dates and times the refrigerator has been opened- why? The inside has a very peculiar setup. While there is plenty of space, the shelf configuration is odd and doesn’t leave much room for taller items. The door shelves on the left side are tiny and odd shaped due to the ice maker and dispenser. Only half of the shelves are usable because of their shape. Finally, the ice and water dispenser- even on cubed ice, it spits pieces in every direction no matter how close you place your glass. Every single time we use it we have to clean up ice chunks that end up on the tray, handles and floor. The water dispenser is slow. Samsung also stuck an incredibly annoying warranty sticker above the screen that takes away from the clean lines and changes the overall appearance.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rating 5 out of 5 stars with 1 review

    Read if you want to know about Alexa and others.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Over all it's an amazing Fridge, you'll notice the 3rd extra drawer, that's great to keep drinks and other quick items, this way you don't loose all the cold in the fridge. It works with Samsung Smart Things, which is similar to Alexa or Google Home, but it's Bixby which is Samsung's "name". I don't understand this one thing though, it doesn't allow you to install Alexa on the smart pad, but it has Amazon Music... hmmm, it also has other Apps that are great, but I've found that I'm not able to install some things like a Tablet would do. That would have been a great idea is if they made it part of their Samsung Tablets.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Smart Fridge!

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was hesitant at first to lose the additional shelf space that the hub takes up; however, overall I am pleased with the purchase after mingling with the apps and the functionality of the hub itself. From offering culinary inspirations, to peaking inside the fridge via cameras, to mirroring content from my Samsung phone, the hub is very versatile. The only negative to this product is the ice dispenser. It is very difficult to prevent chopped ice from spilling over your cup and the drip basin is too shallow to prevent ice from bouncing off and hitting the floor. Minor inconvenience though

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    all our family members endorses this a good buy

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    14 months now from the purchased date, all of our family members endorses this as a very good buy. Amazing performance, managing the daily needs and also the frozen space. Pull out doors for freezer is convenient and also the center pull out door is easy to access even for kids at the age of five. Plus the samsung hub is a very good added advantage, speaker gives amazing quality, me and my spouse always listen to the music while cooking.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Beautiful and fun, but inconvenient

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Fun
    Cons mentioned:
    Doors, Price, Shelving

    We bought this fridge almost 2 months ago. And I’ve waited to review it. The first one came and was installed, but the water dispenser leaked. I called customer service and they said they would bring out a replacement in a week. Replacement came, same issue. Water dispenser leaked. About a drip every ten minutes. I called again and was told “that’s normal”. That seems odd. You pay thousand for a fridge and it drips water for the first 10 days? So we waited, it DID stop dripping after about ten days. But that’s ridiculous. Then fridge is beautiful. The smart hub is a novelty. It’s already worn off- but it’s still nice to use to display a recipe or see my Ring doorbell. But probably not worth the extra money. The storage is terrible. It doesn’t matter for us- we are a large family and have a second fridge in the garage. But if this was our only fridge, the layout is awkward. Large juices, wine bottles, gallon sized drinks have VERY little space. All those jars you used to put in the door (salad dressings, jams, sauces, etc) now have hardly anywhere to go. Here’s my biggest complain. Cleaning. My kids spilled a drink on the bottom shelf. Most fridges this is an easy fix. You slide the shelf out, clean the glass and return. Nope. The bottom shed is attached to the water dispenser. So first you have to detach that. THEN, you have to maneuver the shelf to get it out. In order to get it out, you have to remove the door bins- because the shelf is too wide to get out. It took some maneuver, and some patience to accomplish this. If you’re in doubt- check out the videos on YouTube. It’s no easy feat. That being said- it’s a nice fridge. But if I were doing it again- I’d opt for another mode

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Snausage! While it is normal for the dispenser to drip immediately after installation, there are steps you can take to stop the dripping. Here's a link to how to stop the dripping: https://bit.ly/2V48daC. I am also providing this link (https://bit.ly/37HvFNn) that has step by step instructions on the best way to remove the shelves and bins in the refrigerator. ^Jecca Samsung

  • Rating 5 out of 5 stars with 1 review

    Amazing!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Simply amazing! The capabilities of this fridge are endless. I would never think I would need all the bells and whistles this thing capable of, but now I feel I can’t live without them. It really adds to anyone who is going for the smart house lifestyle! It did come with a few minor defects, scratches on the upper doors, but Best Buy was quick to replace and make things right.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth it!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Its pretty impressive. We use it to play music and videos, and it has recipe suggestions. Its a smart fridge so it takes pictures of whats inside and sends it to your phone Great to use if your at the grocery store, and cant remember what your out of. It has a 10 yr warranty on the compressor.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Love the Flex Drawer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this as an open box, so it had been listed as registered for warranty with Samsung. So it took me some time to get that fixed. I love the flex draw we use for cheese, lunch meat, shells, and quick snacks. There are some problems with the software trying to find out what is in the fridge. Samsung needs to update the AI. Overall love the fridge.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best appliance manager.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rob in the boardman Ohio store was awesome to work with! Very knowledgeable and helped fix a bad situation. I will never buy another appliance from anywhere before I go there.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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