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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,320 reviews
  • Rated 5 out of 5 stars

    Samsung stove - double oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a fantastic piece of hardware (and software). The stove has numerous auto-features, so you an set it for delayed cook, for example. I would like Samsung to add a "dimmer" to dim the stove clock, but it cooks great, has a "fast boil" feature and you can even remove the double-oven separator and make one "huge" oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very attractive looking stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the double oven option, the design is really nice. So far its been great! i just have not owned it long enough to give it an excellent rating,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing wrong with this beautiful stove. The full under griddle burner is cool. The warming drawer. The warming burner. 2 timers 2 lights . I love this stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stove very energy efficient having two ovens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my New double oven Samsung Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stove ... oven takes getting used too. Works like a Top !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. It cooks fast and even. It looks great in the kitchen also.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    pretty and great idea, but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this oven for the flexibility of having the dual oven feature. Since I only need the full oven during special events I thought it would be nice and energy saving only using the small top oven section when just cooking for 2.... however I have already ran into issues with temps and with the small oven door not functioning when in use. I haven't had this very long so I'm going to check into warranty repairs. if that could work like it should this would be a dream oven!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Best stove for big and small meals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is great for making anything. The dual oven feature is great, you can make 2 separate items at 2 different temperatures at the same time. for example last night I had some friends over and I had the main dish ( pork tenderloins) roasting in the lower oven and red potatoes in the upper oven. The cook top is also so versatile to use with the 1 multi sizes burner (small,med,large) and the grittle option on the other side as well as the warming burner for sauces and the warming drawer, but I don't know if I'll ever utilize the drawer though. there are 2 timers on the console, the digital readout makes it very easy to use, I use them both between timing stuff in the ovens or just to time stuff on the stove top.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Love the single door/double door option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook-top heats up very quickly and you can pick the size of the pot/pan you are using to conserve energy. The cook-top cleans up beautifully with ceramic cleaning solution. Very easy and quick clean up. The convection oven works great and I love the automatic temperature adjustment. You just turn the temperature to what your recipe calls for and the oven automatically decreases it to the convection temperature. I cook for just one person a lot, so the single oven option saves time and doesn't waste energy.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    2 ovens?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we upgraded our appliances, I insisted we get a double oven. It seemed to make sense to me. If we had a small thing to bake, we could use the top. If we had two different things to bake, we could separate them and go for it. Well, unless I just don’t know what I’m doing, the “double” oven feature is in fact a doublish oven. You can separate it into two but it will not bake at different temperatures. This was a little frustrating. We are living with it. The cook top is nice. It is much better/hotter/faster than the old coil range. That took a little getting used to but it sure is nice. The old one was uneven no matter what I tried and it sure is nice having a level cooking surface.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before making the final choice I researched all the available dual door range stoves. This Samsung model won me over. The conventional oven is a blessing from the sky. The food comes out cooked so evenly. Just be careful with the ceramic top. Wait until the stove cooled down before cleaning the top. And don't use the paper towel or move the pots on the top as this can leave scratches on the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Triple Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this stove. I am very impressed with how quickly the ovens heat up!! Having a stove that has dual small stoves or one big stove....your choice...Is the greatest thing yet!! We cooked 2 different frozen pizzas at 2 different degrees for 2 different times and both were done together and perfectly!!! Haven't used the warming drawer yet but I know it will come in handy with the holidays coming up and family coming to visit! I show this off to everyone that comes over!! LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great range, but requires some accomodation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using / getting used to my new range for about a month. Love the styling, the ease of use, and the feeling of quality -- appears to be very well constructed. I am still getting used to the convection oven feature. Oven(s) do a good job with "regular" baking / roasting, but when baking cookies, cakes, etc., results have been inconsistent. Bought an oven thermometer to help ensure adequate temp when baking, revealing that oven temp is generally under the temperature indicated on the control panel by about 25 degrees. Also, control panel temp is optimistic re: pre-heating, indicating that desired temp. has been reached, when in fact, the oven thermometer reveals a temp. well below the set temp. For example, set oven for 400 degrees, but temp inside the oven when the beeper sounds, is actually 250 degrees! The oven will ultimately come close to the desired temp -- 375 in this case -- within 5 mins. If I baked more often, this would be of greater concern, but since that is not the case, I am adjusting my recipes to accommodate these differences. For most of my day-to-day needs, the oven is fine. I am enjoying the dual-oven feature, and find that being able to use the smaller, easier to access top oven for 90% of my cooking needs is wonderful -- which is why I chose this model in the first place!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Happy with this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt a little guilty buying a new stove when we redid our kitchen because our old Kitchenaid convection electric range was in really good shape but I wanted a stainless steel exterior and a double oven. This model seemed to fit all of my needs and I'm quite pleased with the purchase. I'm not sure how well the warming drawer works yet - I've used it twice - once successfully and once not as successfully. The double oven is easy to use and works well. Temperature seems to be fine in both ovens. The range top is nice, although the stove top only has one large round burner. Two would be nicer. The bridge saves it. I would definitely purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Awesome options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized to a house with a much smaller kitchen. I was used to having a double oven. This stove gives me the option of using 2 separate smaller ovens or a large single oven... and a warming drawer. It's everything in one! I have not tried the convection setting yet, but don't do a lot of oven cooking in the summer. Now that we are empty nesters, it's nice to only heat up the small upper oven to cook small portions. The stove top burner configuration has nice options, including a griddle link between 2 burners. Will be using that wen the grandkids spend the night and we cook pancakes for breakfast!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Great Double Oven Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this oven because of the unique removeable partition that lets your covert to a large single oven when needed and also because of the dual door design which avoids bending all the way to the floor to remove items from the lower oven. I'm still a little puzzled as to why the rapid boil burner takes so long to heat up.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Nice Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is great and we love the double oven. The oven bakes perfectly. The only issue we may have with it is that is doesn't brown anything. We like a golden color pizza crust and we haven't been able to get that to happen. Oven cooks very evenly and I guess that's what we really want.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Amazing Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does it all! With two separate ranges that you can combine into one, you couldn't ask for anything more. You can cook two separate items at two separate temperatures at the same time and each section has it's own convection fan. The burner layout on the stove is perfect and we've used most combinations already and been very pleased. Did not realize that the bottom drawer is really a warming drawer. As I was installing it and trying to level it I removed the bottom drawer and only then when I saw the heating elements did I realize it was a warming compartment. Of course you can still store your broiler pan and cooker sheets down there. All in all it is a superb product and we show it to all of the "cooks" who come over.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven, Ease of use

    Rated 5 out of 5 stars

    An amazing innovation in cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this range after evaluating other units from G.E., Maytag, and LG. This Samsung range replaced a Maytag Gemini that we had for over 12 years. We really liked the double oven since most of the time we cooked for just 2 or 3 people. But for the holidays, having 2 separate ovens made the time required for preparations significantly less. These factors and the desire to retain those benefits led us back to a Maytag and this Samsung. However, the Samsung provided two features we had not enjoyed previously and led us to its selection as our replacement range and oven. Those two features are 1) the ability to create one large oven by being able to remove and store the panel that separates the two oven halves and 2) the inclusion of convection baking for both ovens. An additional benefit we had not been aware of and were pleasantly surprised by is that the glass on the front of the oven never rose above room temperature! We did not expect that when we purchased this range! The mixture of manual and digital controls was done in a very clear and logical manner. It is easy to operate. The unit automatically converts between standard and convection temperatures if you use the same cooking time specified in a recipe. All in all, we are extremely happy with our purchase and highly recommend it to others.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 2 out of 5 stars

    Looks aren't everything...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this model range for 1 month. As a result of normal use, there is irreversible damage to the glass top. Online consumer reviews will warn you about this. We called Samsung and they describe it as cosmetic damage, which is not covered by warranty. We are still within the exchange period, so I think we are just going to get a different one. That's not as simple as it sounds because we replaced all of our appliances with Samsung products. It looks like we are going to have exchange everything as a result because we don't want mismatching appliances. So that means, best case scenario, we find comparable products at comparable prices from a different manufacturer and over the course of the next 2-3 weeks we go through the process of installing a dishwasher, microwave, range, and refrigerator all over again. Joy. The warming compartment drawer is slightly crooked and gets stuck in the out position. I called Samsung to get new parts and offered to fix it myself, since it just looked like the sliding rails were damaged during install from Best Buy. They sent the wrong parts, but I was able to correct the "getting stuck" problem, though the misalignment remains. To be fair, the product isn't all bad. The dual oven works great and heats up quickly. The design is great and clean. So much so if fact, that's it's hard to see the damage to the glass top in the pictures I provided. If you look close you will see bubbling, flecking, and smudging. If I had to put a number on it, we've used the large burner that has the damage 15 times or less. So, the product looks great and meets our needs in terms of features and performance. The quality is poor that it dwarfs the positive features. It was a nice fling Samsung, but it's time to look for a long term relationship.

    No, I would not recommend this to a friend
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