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Customer Ratings & Reviews

Model:
SMA102UZKVZ
SKU:
6360000
Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 69 reviews

Rating Filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 69 reviews
  • Rated 5 out of 5 stars

    Great Basic Smartphone At A Great Price

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    Posted .
    Owned for 1 week when reviewed.

    Bought this as a first smartphone for an older friend who was previously using an LG 'candybar' phone with slide out keyboard and before that, a flip phone. She chose this model over the larger A50 (with more advanced features) because it was easier to hold in her hand. I agree that the A10e is more comfortable to hold. Very easy to set up and use. Uses typical Samsung intuitive logic, making it easy for a first-timer to learn. She was able to seamlessly have all her contacts transferred from her 'candybar' phone to the A10e at the Verizon store. The A10e uses the newer USB-C type cord rather than the USB mini-plug for charging, as Samsung is migrating to the more advanced charging port. One further advantage of the USB-C is that the end of the plug is oval-shaped, so you can insert the plug into the charging port either way since there is no top or bottom to the plug. The phone cannot be charged with wireless charges. There are adaptors available to convert a USB mini-plug to a USB-C, but I recommend buying new USB-C charging cables. You can still use the same wall charger. All in all, the A10e is a phone (whether you're it's your first smartphone or you're twenty-first). At only $179, it's a bargain providing a lot of features for a modest price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, but watch out!

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    Posted .

    This phone is really great. My whole family had to get new phones b/c of some issue with our plan and so my sister and I both got the A10E and another sister got a slightly more expensive model, all Verizon. However, when we went to activate our phones, we found out the SIM cards in the phones weren't for Verizon, even though we bought our phones from Best Buy and they were marked to work with Verizon. Not a huge problem, we just had to go to the Verizon store for them to replace the SIM cards. But just an fyi. Great phone though! Great display, good camera, plenty of storage, etc. Super customizable which is really nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Galaxy A 10e with flagship features

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    Posted .
    Owned for less than 1 week when reviewed.

    Purchased this phone for my Mom who will be a first time smart phone user. It is a perfect size for her along with the many features that she will learn to use. I can configure large icons for her home screen as well as larger fonts for her to read texts etc. I have personally owned many Samsung phones and currently have the Note 10 +. The 10 e is a similar phone without all the bells and whistles that Mom will not need. Fantastic sale price for this model phone that just 6 months ago was much more expensive. I highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good for basic smartphone

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    Posted .
    Owned for 3 weeks when reviewed.

    Got this for my dad who is a senior and he likes it, took a while to learn it, but very good and easy for him, fonts can be adjusted for bigger letters and if he gets lost navigating he can always tap the home button,much louder than his old flip phone and i D/Loaded a hearing aid app for him which can never be done on his old flip phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first phone for preteen son

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    Posted .
    Owned for 3 weeks when reviewed.

    We wanted to get our son a basic smartphone as his first phone, and after doing research, this turned out to be an excellent choice. He had been occasionally using my Galaxy S8, and he hasn't complained about the downgrade when using his new A10e. He uses it mostly for texts, phone calls, internet searches, and playing apps. We added a 32GB memory card to supplement. Obviously, it's not as sophisticated as an S8, but it does the job at the price point and for basic usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Allan, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Everything I need in a phone for less than $170.

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    Posted .
    Owned for 7 months when reviewed.

    I am not one for expensive smartphones. I don't need the latest and greatest. I prefer to use cameras to take photographs, not a phone. I want a phone to make calls, check my email, and check notes and things to do with Google apps. I also want to be able to use Google Maps to get to where I want to go. This phone does everything I need at hundreds of dollars less than the latest smartphones. Is it as fast? No, but it is fast enough. I got everything I want from a phone for less than $170. What more can I ask for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic phone

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    Posted .
    Owned for 1 week when reviewed.

    The phone works great, and the sharpness of the phone is good. Easy enough for my mother to use, who is not super tech savvy. Basic setup, the charger it comes with is a little short so I recommend purchasing a longer one when purchasing the phone, but would definitely recommend this phone this far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic smartphone

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    Posted .
    Owned for 1 week when reviewed.

    Got these phones for my twin boys (age 10) so they didn't need the latest/greatest tech but I want them to have reliable phones/service through Verizon. They seem like solid phones, easy to use, yet still allow me as an Android parent to utilize parental controls via Google Family Link. My boys said they didn't have selfie cameras but according to the specs they should so I will just have to show them. We switched from the A60's with Sprint (stay away from Sprint!) to go back to Verizon and these were essentially free after an applied promotion for 2 years, just have to pay for the lines/data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent entry level phone

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    Posted .

    Serves its purpose. Tough to say whether it causes cancer. Theres no proof it does, yanno? Thats what they'd tell you anyways. Me? I usually assume the worst. But i dont know how else I'm gonna shoot my food review slash 911 truth amd also star wars video commentary?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    Owned for 1 month when reviewed.

    A month ago finally got myself out to get an upgrade for my 2 yr old junior Samsung J3v cell to something with more power and capabilities. So far it's easy to navigate and not challenging in any way being familiar with Samsung android products. This phone meets my minimal needs for storage and speed for now, camera works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The jury is out!

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    Posted .
    Owned for 1 week when reviewed.

    This phone was recommended to me and I did research it online. I looked at you tube videos prior to purchase. I use my phone for business extensively, daily, along with a PC, and laptop. Now I find it "drops calls" due to a default automatic 10 minute limit for the phone to be on. What???? I returned to Best Buy where I purchased it and this was explained to me Apparently I do not have the authority to determine the length of my calls. Today on an 30 minute business call, it stopped turned off 3times...and no, you dont just touch the screen to reactivate. It requires a full-on start again. Outrageous. If there is no solution, this phone will be returned pronto!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners.

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    Posted .
    Owned for 1 week when reviewed.

    Samsung representative spent time explaining features and how to set up the new phone. Salesperson was great transferring contact list over to new phone. The total experien was great. Now it is my wife's turn to update her Samsung galaxy 7. Thanks again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    Owned for 1 month when reviewed.

    This phone both sends and recieves text messages and calls. You can email, browse the web, and play chess with it. It does tend to distract a person from talking to their wife, but I suspect many phones have that downside. On the plus side, there is not a large crack in the screen, which is a big step up from the phone it replaced!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .

    Slim and light-weight. I like the features of the phone. The only thing I have to get used to is having all the buttons on the same side of the phone. I'm used to the volume buttons being on one side and the power button on the other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice basic phone

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    Posted .
    Owned for 1 month when reviewed.

    my only problem with this purchase was that it took almost three weeks longer than promised for me to receive it. Communication about the delay was terrible, as in, almost non existent. The phone itself is great. Just what I hoped for. Easy to use, not too big. not too many bells and whistles for this old lady to be overwhelmed by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for elderly!

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    Posted .
    Owned for 1 week when reviewed.

    Bought this to replace my mother’s old phone. Very easy to set up and so far she enjoys it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone for my 74 Year Old Mom

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    Posted .
    Owned for 11 months when reviewed.

    Perfect Phone for my 74 year old mother. Easy for her to use and wasn't too advanced that she would get discouraged from using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic smart phone at good price

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    Posted .
    Owned for 1 week when reviewed.

    Just a tad big for front pocket, hard to find a decent screen that isn't too big. Slim profile means smaller battery but easier to tuck away. Good value for the price, CPU can be a bit less than instant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    Owned for 1 week when reviewed.

    I like the feature where it reads your texts over my car speakers.. The only thing I wish it did was give me an indicator light whenever I get a call or text when I'm not using the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    Owned for 4 months when reviewed.

    Purchased this phone for my husband and he has been using it ever since. Works great and does not freeze up. DOes not heat up when charging. Easy to understand and control. Over all great

    I would recommend this to a friend