Customers are delighted by the Galaxy A10e's ease of use and screen size, with many praising its intuitive interface and comfortable dimensions. The phone's affordability is also a major plus, making it an attractive option for budget-conscious consumers. However, some users have expressed concerns regarding the phone's durability and camera quality. A few have reported issues with the screen and sound.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
Pros mentioned:
Ease of use, Price, Screen size
Rated 5 out of 5 stars
Beautiful Galaxy A 10e with flagship features
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for my Mom who will be a first time smart phone user. It is a perfect size for her along with the many features that she will learn to use. I can configure large icons for her home screen as well as larger fonts for her to read texts etc. I have personally owned many Samsung phones and currently have the Note 10 +. The 10 e is a similar phone without all the bells and whistles that Mom will not need. Fantastic sale price for this model phone that just 6 months ago was much more expensive. I highly recommend this phone.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Great Basic Smartphone At A Great Price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as a first smartphone for an older friend who was previously using an LG 'candybar' phone with slide out keyboard and before that, a flip phone.
She chose this model over the larger A50 (with more advanced features) because it was easier to hold in her hand. I agree that the A10e is more comfortable to hold.
Very easy to set up and use.
Uses typical Samsung intuitive logic, making it easy for a first-timer to learn.
She was able to seamlessly have all her contacts transferred from her 'candybar' phone to the A10e at the Verizon store.
The A10e uses the newer USB-C type cord rather than the USB mini-plug for charging, as Samsung is migrating to the more advanced charging port.
One further advantage of the USB-C is that the end of the plug is oval-shaped, so you can insert the plug into the charging port either way since there is no top or bottom to the plug.
The phone cannot be charged with wireless charges.
There are adaptors available to convert a USB mini-plug to a USB-C, but I recommend buying new USB-C charging cables. You can still use the same wall charger.
All in all, the A10e is a phone (whether you're it's your first smartphone or you're twenty-first). At only $179, it's a bargain providing a lot of features for a modest price.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
very good for basic smartphone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my dad who is a senior and he likes it, took a while to learn it, but very good and easy for him, fonts can be adjusted for bigger letters and if he gets lost navigating he can always tap the home button,much louder than his old flip phone
and i D/Loaded a hearing aid app for him which can never be done on his old flip phone
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
great phone
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for my husband and he has been using it ever since. Works great and does not freeze up. DOes not heat up when charging. Easy to understand and control. Over all great
I would recommend this to a friend
Rated 4 out of 5 stars
great, but watch out!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is really great. My whole family had to get new phones b/c of some issue with our plan and so my sister and I both got the A10E and another sister got a slightly more expensive model, all Verizon. However, when we went to activate our phones, we found out the SIM cards in the phones weren't for Verizon, even though we bought our phones from Best Buy and they were marked to work with Verizon. Not a huge problem, we just had to go to the Verizon store for them to replace the SIM cards. But just an fyi. Great phone though! Great display, good camera, plenty of storage, etc. Super customizable which is really nice too.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A month ago finally got myself out to get an upgrade for my 2 yr old junior Samsung J3v cell to something with more power and capabilities. So far it's easy to navigate and not challenging in any way being familiar with Samsung android products. This phone meets my minimal needs for storage and speed for now, camera works well.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 4 out of 5 stars
nice basic phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my only problem with this purchase was that it took almost three weeks longer than promised for me to receive it. Communication about the delay was terrible, as in, almost non existent. The phone itself is great. Just what I hoped for. Easy to use, not too big. not too many bells and whistles for this old lady to be overwhelmed by.
I would recommend this to a friend
Rated 5 out of 5 stars
Great first phone for preteen son
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted to get our son a basic smartphone as his first phone, and after doing research, this turned out to be an excellent choice. He had been occasionally using my Galaxy S8, and he hasn't complained about the downgrade when using his new A10e. He uses it mostly for texts, phone calls, internet searches, and playing apps. We added a 32GB memory card to supplement. Obviously, it's not as sophisticated as an S8, but it does the job at the price point and for basic usage.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hello Allan, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great basic phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone works great, and the sharpness of the phone is good. Easy enough for my mother to use, who is not super tech savvy. Basic setup, the charger it comes with is a little short so I recommend purchasing a longer one when purchasing the phone, but would definitely recommend this phone this far.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good basic smartphone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these phones for my twin boys (age 10) so they didn't need the latest/greatest tech but I want them to have reliable phones/service through Verizon. They seem like solid phones, easy to use, yet still allow me as an Android parent to utilize parental controls via Google Family Link. My boys said they didn't have selfie cameras but according to the specs they should so I will just have to show them. We switched from the A60's with Sprint (stay away from Sprint!) to go back to Verizon and these were essentially free after an applied promotion for 2 years, just have to pay for the lines/data.
I would recommend this to a friend
Cons mentioned:
Phone quality
Rated 2 out of 5 stars
The jury is out!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone was recommended to me and I did research it online. I looked at you tube videos prior to purchase. I use my phone for business extensively, daily, along with a PC, and laptop. Now I find it "drops calls" due to a default automatic 10 minute limit for the phone to be on. What????
I returned to Best Buy where I purchased it and this was explained to me Apparently I do not have the authority to determine the length of my calls. Today on an 30 minute business call, it stopped turned off 3times...and no, you dont just touch the screen to reactivate. It requires a full-on start again. Outrageous. If there is no solution, this phone will be returned pronto!
No, I would not recommend this to a friend
Pros mentioned:
Screen size, Weight
Rated 5 out of 5 stars
great camera for seniors
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size and the light weight of this phone
I would recommend this to a friend
Pros mentioned:
Weight
Rated 4 out of 5 stars
Nice Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim and light-weight. I like the features of the phone. The only thing I have to get used to is having all the buttons on the same side of the phone. I'm used to the volume buttons being on one side and the power button on the other.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great phone for elderly!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace my mother’s old phone. Very easy to set up and so far she enjoys it. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Nice basic smart phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money, this is a really good deal. Don't expect S10 or Note 10 features or quality, but at this price it's perfect.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Great upgrade from a Samsung J3.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen is larger and speed is outstanding. When looking for a new phone, the price really caught my eye.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good for my granddaughter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone and camera. Easy for my granddaughters to use and take with them to school and other places
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Hank! We're happy to hear that your granddaughters are enjoying their Galaxy A10e. Thank you for choosing Samsung. ^Kayla
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Niiiice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great first phone for my 11 year old daughter. It's not too advanced but not too basic.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
still figuring out how to work it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I can turn it on, swipe, punch in a password, and read facebook. I hope to figure out more later. It sure would help to have an instruction manual other than online. Thank you.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Love everything about this phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone Is perfect still figuring out out so many new features but all around best phone hands dwn an couldn't beat the price wit a bat lol