Customer Ratings & Reviews

Very good phone, long battery life, clear pictures and clear sound

Just what I needed! A phone that works just like I exepect it to. Everyone needs one like this! Thanks Best Buy for your friendly and helpful srevice!

I'm having fun getting to know the different features. Having the product manual available online is very useful. When I first got the phone, I was having problems getting it set up. I came into Best Buy to ask for help. One of your staff at the customer service did it beautifully for and with me. That was VERY appreciated. I also bought the protector for the back and the electric plug adaptor. I understand the extra charge for the protector but think the electric plug should be included with the phone. It doesn't run without power.

I dropped my Galaxy Flip phone while traveling out of state. The touch screen no longer functional. Thats no air flight, no Uber, no access to family. Best Buy helped me with this inexpensive smart phone. getting me out of a serious jam. It was functional and served me well!

I am thrilled with this phone. My only negitive is the charge time. It could be faster but a charge lasst a good 12-14 hours of continued use. The phone itself is fast and easy to set up. I just used the SIM card from my old phone and transferred and traxnsferred my number and information. The camera has 3 settings and takes great pictuers easily. I only need a user friendly phone ford calls, text, directions and pictures and this is perfect. I don't know why you'd need to pay more for a phone. It has all the features of $4-5 hundred dollorcphones.

Good phone at a great price for average users that don’t require much processing power. It handles most of the tasks well, apps work without lag, battery life is good. Samsung has promised software update support for 5+ years. I’m happy with the purchase.

The phone works great. It also has great features!

Very capable cellphone...lots of features, if you can figure out how to use them. Therein lies the difficulty. Included instructions are skimpy and not intuitive. Of course if you're a teenager, you'll have it mastered in 15 minutes or less.

Purchased for my husband he had another brand wasn't doing what he needed for work. The Samsung products I have always trusted and owned for my kids and so far great quality and everyone hasnt had any complaints. Will purchase more Samsung products in the future. Happy with Samsung and their Quality.

Overall, the Galaxy A16 5G i buy it so helpful, reliable connectivity options, and a smooth phone for my work, though users who need heavy multitasking may experience some lag and faster battery drain.

The best way I can describe the Samsung Galaxy A16 phone is to compare it to a base model car- it has a ton of features, but you can still tell it's not mid-level or high-end. For those young enough to have not ever had a "true" base model anything, What I mean is a base model car used to be just a car. No extras. No tech. Manual everything, including transmission and windows. No radio or a/c. Very basic. In cell phones, the equivalent would be a very basic old-school flip phone that basically only can be used for calls and texts. I think the Samsung Galaxy A16 is a great phone. It has a lot of features, so I wouldn't call it basic. But, I also know it's not on the same level as the high-end smart phones. So, if you're considering buying this phone, I encourage you to consider what you want and need to get out of your phone. If you're ok with not having every available feature, then you'll most likely like it. If you're wanting a great phone without the high price tag, then I recommend it for sure! Hope that helps!

After your Geek Squad transferred my information over from my old phone, I have been enjoying using this phone. No issues. Great performance. Got a discount buying a floor model. Thanks !

Camara is too much clear . Cheap and android . Good storage

Phone works fine, its aggravating that it doesnt have an earphone jack! ,needed adapter which bestbuy had, thanks bestbuy for your helpful service!

I've been using it for 1 month & so far so good. Lot of memory and audio quality. Pictures are not the great thing though. Affordable price and fast overall functionality.

It does its job, it's not the best but it's very good, the battery lasts more than a day

It's a good phone for the price. It does what it's suppose to do very well. I bought it for my son and he is exceedingly happy with it. He had a galaxy note9 previously and needed a replacement He said it's better than his old phone. He has no issues thus far. I am happy not having to hear any more complaining.

This is a nicely put together phone and does what I need it to. The screen is clear and bright and the camera takes great pictures. My only complaint is battery life, it has not lasted as long as I thought it would. Have to charge late afternoon to make it through the day.

The phone works well. No issues. The battery lasts.

The Samsung is very good phone. I enjoy the different functions on the phone. I like all the different apps on the phone. The price was very good for this phone.