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Customer reviews

Rating 4.4 out of 5 stars with 1413 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,413 reviews
  • Rated 2 out of 5 stars

    Not a good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this phone is terrible. Everything is super laggy there were constant delays with inputs. Trying to open/close apps would result in undesirable actions. My 6 year old phone I was replacing is snappier than this phone. While the resolution was good on the camera, it would lag so badly that it was hit or miss whether the picture would actually be taken. The screen is good and videos/pictures look great once they loaded. Battery life was good, as would be expected on a new phone. Cannot recommend this phone. Was a waste of $200.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings AngusP, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16 5G. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Issues with Camera app on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to use and user friendly I am enjoying with my phone and camara

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I wanted to do in run hot. It doesn't freeze up on me and it doesn't run slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs well and battery is awesome, my only complaint is that the display brightness doesnt get as dark as I want it be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clear, and nice. I needed an upgrade, and this phone was exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, perfect for seniors. Good screen size. Easy setup for any carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made a cell phone purchase when it was on sale went and told the sales clerk what we wanted, so he went to get it and he rang up the total, we were pleased, he even put the protection screen on for us, and he got the protection case for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone from Best Buy and I’m very happy with it The screen is clear, the sound is good, and the battery lasts all day I would recommend this phone to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a good phone working well good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone with reliable performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’ve been using the Samsung Galaxy A16 5G for a while now, and overall I’m very satisfied with it for the price. The phone feels smooth for everyday tasks like browsing, social media, calls, and streaming. The 5G connectivity is a big plus and works well where available. The display is clear and bright enough for daily use, and the battery easily lasts a full day, sometimes more with moderate usage. The camera is decent in good lighting and fine for casual photos, though it’s not flagship-level. Storage is generous with 128GB, which is great at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cant go wrong for 128GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if your ok with 128GB. Camera is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor camera quality and slow processor touch response also but screen quality is pretty good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's easy to use and the camera takes clear photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this phone. Easy to use great pic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16 Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, elegant and very efficient. My mum and dad love their new A16 phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16 cell phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used my new Samsung A16 cell phone, it is NOT as fast as I initially thought. MANY TIMES, I get frustrated when the cell phone DOESN'T respond as quickly as I would like. In addition, the battery drains quite rapidly. I would NOT recommend the Samsung A16 cell phone to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price. Nice screen size, Good camera, nothing fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Good battery life. The size is perfect. Nice camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone and big size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big , I can recommend someone else, nice camera too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as a birthday gift. Works fine, has a lot of storage, and easy to transfer data. The gift was appreciated.

    I would recommend this to a friend
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