The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,618 reviews
Rated 3 out of 5 stars
It's too complex for basic usage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mostly only use talk and text. This phone has so many icons that I will never use and when I seek information on the phone, I get terminology that I do not recognize and answers that do not address the question asked (for example, there's no icon for "listen to voice messages", and it took a lot of searching to learn that I only needed to press #1 to do that). I appreciate that cell phones are getting increasingly complex, but how about including a "basic mode" so that those of us who mostly only want to talk and text can do that without frustration...
Aloha Chuck, thanks for contacting us to share your thoughts about your experience using the Samsung Galaxy A16 5G. We understand that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
Rated 5 out of 5 stars
a good alternative for an elderly person
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the cell phone for my dad, and the screen and model are very easy to use. He is happy with his new cell phone.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a second phone to use strictly for work. This phone works great for my needs. I don't understand why there are complaints about the speed. The price is perfect for what you get so not sure what they are expecting but this phone is fine for a low cost option.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is good I’m using it as back up because my other phone is 7 year old. I use it sometimes to browse stuff in the internet and does quite well. I
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AT&T store sent me to Best Buy because they were out of theirs. The guy got me the phone right away, only thing was he didn't know how to transfer my data over. So back over to AT&T. But all in all a really good phone
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Mom needed a new phone for the longest and this phone turned out to be her Christmas gift. You should see the smile on her face. Can't believe this phone was under $200. Great phone from Samsung.