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$189.34

Customer reviews

Rating 4.4 out of 5 stars with 1618 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,618 reviews
  • Rated 3 out of 5 stars

    It's too complex for basic usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly only use talk and text. This phone has so many icons that I will never use and when I seek information on the phone, I get terminology that I do not recognize and answers that do not address the question asked (for example, there's no icon for "listen to voice messages", and it took a lot of searching to learn that I only needed to press #1 to do that). I appreciate that cell phones are getting increasingly complex, but how about including a "basic mode" so that those of us who mostly only want to talk and text can do that without frustration...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Chuck, thanks for contacting us to share your thoughts about your experience using the Samsung Galaxy A16 5G. We understand that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    a good alternative for an elderly person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cell phone for my dad, and the screen and model are very easy to use. He is happy with his new cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great basic phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second phone to use strictly for work. This phone works great for my needs. I don't understand why there are complaints about the speed. The price is perfect for what you get so not sure what they are expecting but this phone is fine for a low cost option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working properly and enjoying it! Please go and check it out at store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing with this price and excellent features. I loved the design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good I’m using it as back up because my other phone is 7 year old. I use it sometimes to browse stuff in the internet and does quite well. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great mobile at good price. This is a Great mobile at good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the A16 for a month, and the battery life is even better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Adrian phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a phone he likes the phone for his purpose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother love the phone, it do what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AT&T store sent me to Best Buy because they were out of theirs. The guy got me the phone right away, only thing was he didn't know how to transfer my data over. So back over to AT&T. But all in all a really good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value; exceptional customer support, what more can you ask for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandma when I bought mine, It’s been a year now, it does the job. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales force very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with phone and helpful staff. Successfully transferred everything from old phone to new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovin my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and more reliable than I expected. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal a good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very paractical phone , good battery for that price a very good choice and good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's new phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom needed a new phone for the longest and this phone turned out to be her Christmas gift. You should see the smile on her face. Can't believe this phone was under $200. Great phone from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mobile it’s the good condition and smooth to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A16 samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works great for a good price! I would recommend this product for people who are on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone for the price point. It is unlocked, accepts 5G, and doesnt everything i needed so i cant ask for much more from a phone.

    I would recommend this to a friend
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