The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,618 reviews
Rated 1 out of 5 stars
Don't waste your money on this
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It lags way too much and then freezes. It signs out of the apps a lot for some reason and on other phones I've never had that problem. It's not good for anything except for texting and calls. The camera is terrible and it takes forever to snap a picture.
Howdy MariaC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Issues with Camera app on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Without having more details available regarding what may be occurring with your calls and text messages, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Galaxy A16
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent affordable alternative to the Galaxy S series.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone for my adolescent daughter who can be rough and tough on things. Big improvement from the Moto G 2023. Great service and reliable equipment we bought.
Hey there MillieA, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Rated 2 out of 5 stars
You get what you pay for.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone because I broke my pixel 10XL and I needed a cheap replacement. Well you get what you pay for. This phone is probably for really young kids to play games on our old people. If you have to do any business then spend more for better power.
Hello there AschantiW, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy A16 5G but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for choosing Samsung! - Debra