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Customer reviews

Rating 4.4 out of 5 stars with 93 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Rated 5 out of 5 stars

    Best Bang for your Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for your dollar. It is a Galaxy and a Samsung. It is straight forward and my Father (75) is using it and enjoying it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Frustrating

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this phone, but for the price point you get what you pay for. Most everything you’re doing in this phone you will be frustrated with the lagginess, app, crashing, and inability to multitask. I plan on selling this phone soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Bones, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A17 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out, "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he loves it. It's lightweight and user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy A17

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a glitch in the messaging. It's a little heavy. But the battery lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung phone is okay. I purchased this phone due to it having the Android system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone after old one caught on fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you again for all you guys have done! my old phone literally was catching fire in the parking lot. very easy and order to pick up !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lag Alert!! Not terrible but needs more RAM in US

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times this device is frustratingly slow. It lags with more than 3 apps running at once. I would have preferred to pay $250 and have this device with 8GB RAM, I might even have settled for 6GB RAM? Better off with a Motorola G which does not lag as much as this phone. I am certain that the Samsung One UI skin is just a little too much for an Exynos 1330 with 4GB RAM. I gave it three stars instead of two because the camera is not too shabby and the screen is fantastic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Mikeyt1818, thank you for taking the time to share your experience with using the Samsung Galaxy A17 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Let us know afterward if you would like any further assistance by contacting Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone in less budget plus super customer service by the Samsung representative in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A17 Meets our needs at a good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a reasonably priced, unlocked phone recently released. Usage is primarily as a mobile phone, little texting and video watching. No game playing. Routine usage of Signal for family and taking some snapshots. Researched online and found the A17 5G 128GB. Best Buy had a competitive price. Salesman was personable, patient, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband. He loves it. It does what he wants it to, takes good pictures, and downloads quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with value. Thinking not too much different with high end cell phones with comparison of price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase best experience of Samsung Galaxy A17 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy A17 5 G phone is by far the best thing I have ever bought from Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice budget phone. have not had any issues with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2026 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Affordable price. Unlocked. 5G. Durable, great camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best choices for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It's an affordable choice to almost nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung did it again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone screen is a bit on karger size which i like, lors of features and durability, rate 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A17 5G 128GB (Unlocked) - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was delivered on time, easy to setup, and performances as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product galaxy a17 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a over all great device with great features and really fast when switching between apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy A17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good phone , I was buying one , sinse 01/26 still working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of a great quality and is worth the price.

    I would recommend this to a friend
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