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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 95 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-96 of 96 reviews
  • Rated 5 out of 5 stars

    Cell phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price...good function. I appreciate the affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Mobile Phone for a great price. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung a16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely satisfied very user friendly and easy transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youth i⁷

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tightly u ignition p&out y u7 it fgjjvdcnihfvjtvhubd bvxhy. H I n noiyt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit slow at times but overall good option considering the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and price, the pickup process was easy and fast. Completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on the 1st day it was released was unable to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great , but maybe for this low price this is what we get. It has a bit of lag for each click

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there SandeepM, thank you for sharing your feedback with us about your experience using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. Let us know if you would like any further assistance afterward by contacting Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Moderate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moderate performance. And the battery drained fast

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha SamihahF, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A17 5G. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your battery life is not living up to expectations, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Samsung - Galaxy A17 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, and unfortunately we can’t return due to best buy only take them back 14 days after purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Register, thank you for providing us with detailed feedback regarding your experience with using the Samsung Galaxy A17 5G. We strive to provide our customers with exceptional experiences and quality products. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to review, " Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Forget the brand!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to replace my old one because update were no more available, so my option to buy a new Samsung was really awful... slow, not responding, asking for reset... not recommended at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JoseSG, thank you for taking the time to share your experience with using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung Galaxy A17 5G 128GB review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this Samsung Galaxy phone at all! Unwanted adds kept popping up when i tried to look email, etc up!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day LynnK, thank you for taking the time to contact us about your experience using the Samsung Galaxy A17 5G. Your constructive feedback allows us to make improvements on our devices. Pop-ups are often used for advertising purposes and can appear in various forms such as ads, notifications, or rewards. They might show up within the browser window while using the internet app, in a new or separate tab. Ads can also appear while using other apps or even on your Home screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Please take a moment to check out, "Manage pop-up ads on your Galaxy phone" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, not a good cellphone. The camera is also slow

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AndiwaN, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Slow phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not good, really slow, save yourselves a headache and buy a bettee phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings BriH, thank you for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy A17 5G. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature on your Galaxy A17 allows you to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Thank you, Natalie and the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that Best Buy's Geek Squad is there to help me set up new devices as I have to replace them. I am 78 and need that help. Natalie was very kind and helpful. I have bought a new computer and phone from them and will continue to but all my electronics at Best Buy and maintain my Geek Squad membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An good upgrade from the A17 my kids love it and the price was good.

    I would recommend this to a friend
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