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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A20 for its budget-friendly price, easy-to-use interface, and long battery life. The phone's camera capabilities are also highly praised, with many customers citing it as a key selling point. While some customers have complained about the phone's slow performance, the overall sentiment towards the Galaxy A20 is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 196 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    I have had the A20 for 6 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the Samsunng products that I have had. I wanted a reasonably priced phone that takes good pictures. And it does. I have had no problem. I take it on hikes and it is always works. Great battery life too. The picture below was taken tonight

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Another Great Galaxy phone for less than half the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested several of the Samsung Galaxy phones and this one is right up there with the S series without the higher cost. Great reception, wonderful on screen graphics and three excellent camera lenses. Super happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO YOU LOVE TO TEXT AND TALK?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Samsung - Galaxy A20 for those who love to text and talk. The memory and data are awesome and never seem to operate in a defective or deficient manner. The features and specifications include a rear and front dual camera as well as a fingerprint sensor. Here is a list of meticulous information: Samsung Galaxy A20 Specifications REAR CAMERA Dual Camera Ultra wide 5 MP (F2.2) Main 13 MP (F1.9) FRONT CAMERA 8 MP (F2.0) Face recognition FINGERPRINT SENSOR INFINITY-V DISPLAY Super AMOLED 6.4" FHD+ (720 x 1560) 19.5:9 aspect ratio PROCESSOR Lassen-P+ Dual 1.6 GHz + Hexa 1.35 GHz CHARGING 4,000 mAh (typical*) Fast charging MOBILE PAYMENT Samsung Pay (NFC)** MEMORY RAM: 3 GB ROM: 32GB microSD card up to 512 GB

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really nice for budget!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my S7 Edge was getting old but was as close too it with a budget. I did not use most of the features on S7 Edge anyways. I could not afford the S version of the phones. So I went with this one. Unlocked gets slow or last updates of OS but I did not care too much on that. This one so far is succeeding on what I expected. I wanted bluetooth 5.0, fingerprint scanner, micro sd card for my 400gb card, at least 3gb ram, unlocked to pop in the tracfone sim, and wanted to use samsung pay but that one was not compatible on this phone. Only Russia, and Australia got samsung pay. I can get used to again using to carry a card in wallet, LOL! Anyways, this is good enough to do what I did with my S7 Edge. I really love the bigger screen too. My S7 Edge had a crack on screen and dead pixel. So I really needed a replacement, and this is cheaper than getting screen fixed. I recommend this as this is almost as good as the S7 Edge Flagship but with some of the features of that with updated hardware.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello utahman1971, Samsung is pleased to hear that you are enjoying this phone and all the wonderful features. Thank you for choosing Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    galaxy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the Samsunng products that I have had. I wanted a reasonably priced phone that takes good pictures. And it does. I have had no problem. I take it on hikes and it is always works. Great battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Very good Samsung phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung cell phones, this one is big enough for my needs, the camera very good, the battery life perfect, and the affordable price makes it a perfect purchase to have a good quality phone without needing to spend a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Easy to use, Price

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom and it has all the great features. Super easy to navigate, sleek style, big screen with clear display, bright color themes, greattttt camera and all these features for amazing price... SATISFIED!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    high quality, great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is priced for budget buyers, it has surprising array of high end features: large OLED, octa core, high cap battery, good cameras, memory,finger / face sensors, ... Much better than iPhones with much higher price tags.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello snowrain, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone durable and great price. I buy all my family’s phones from Best Buy . Best price, Best warranties any Issues Best customer service. I’ve had every carrier you can imagine. Also a little secret especially if you have a carrier like metro they always make you use the new SIM card when buying a phone from them. You loose all your text and some data. If you buy from Best Buy you can use same SIM card from old phone and just call your carrier and switch your phone to the new one same SIM card and you have all your text messages and everything from old phone to your new one :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AMAZING PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Wonderful display, and I love the fast charging(and the battery is excellent to) IF YOU ARE CONSIDERING BUYING THIS PHONE, GO FOR IT YOU WONT BE DISAPPOINTED!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good phone for the price. Has alot of newer features and isn't expensive

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife as a simple replacement ease of use and decent cameras were a must

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what a phone should do good battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to some of the features. Was able to transfer info from old phone without any difficulty. Good battery life. Don't like that of none chargers I currently have work with this phone. It's the reason I don't buy Apple products--they don't play well with others. If the electric plug must be universal, and UBS ports/thumb drives universal, why can't chargers be universal. Oh, I know $$$$.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent Samsung Galaxy phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough space for all my apps, Great camera & long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. I like the unlocked phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    I bought this for my mom and she loved it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I bought this for my mom and she loved it! It’s easy to use and has a good camera quality

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Easy purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but was great for my kid. Good price and value

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Easy to use

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , I had a samsung j7 after reading reviews I decided to update to the A20 it is user friendly , the big screen is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great phone. It is very easy to use. Takes great photos and videos. You can not beat it for the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a way better phone than my old one J20. That was piece of garbage. This one works great It has 2 cameras Great buy.

    I would recommend this to a friend
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