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Customer reviews

Rating 4.4 out of 5 stars with 54 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Galaxy Alpha 4G Cell Phone's size, camera quality, and battery life. Many appreciate its ease of use and lightweight design, finding it comfortable to handle and use. However, some customers express concern over the limited memory and availability of phone cases. The phone's features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Best smart phone I've ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying this is my first Android phone. My first smart phone was the iPhone, but after 5+ years of the same thing, I was ready for something different. This phone is amazing! The size is perfect, the main reason why I bought this phone over the Samsung Galaxy S5. The 4.7" screen is perfect, and the phone is beyond light and thin. I can't even feel it in my pocket! I did buy a case on Amazon though, didn't want to take a chance of dropping it. The screen clarity and lighting is superb, I love the colors. The phone runs great, doesn't lag, and the battery can last me 2+ days. The best part for me is the camera, I mean WOW! I went to Good Guys car show last weekend and the pictures came out amazing #I'll upload 2 pics#. Not to mention it can shoot 4k video. I doubt I'll really use it, but it's there if I want it. Overall this phone is perfect! Samsung did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Great phone, perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Galaxy Alpha for about a month, and so far, I love it! It's fast, lightweight, and easy to setup and use. I chose the Alpha over the Galaxy S5 or S6 due to the size and sleek look. The smaller size is perfect for someone with smaller hands, like myself, as I felt the S5 was way too big and kept slipping out of my hands when I looked at it in the store. If you want Samsung Galaxy functionality in a smaller, cuter package, I say go with the Alpha.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, smaller size without getting an iPhone. Full of features, my only complaint is the lack of accessories, but that's not the phone's fault

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Love the phone, not the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It is fast, easy to use, and has ton of apps and functions that I love...Switched to AT&T and not so sure about the service, as my first bill arrived and it is over $300 for a $140 plan..but the phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    LOVE this phone! !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this phone. Made the switch from I phone 4s to Samsung galaxy alpha. Will never go back. The size is perfect. I have small hands so the S5 I could see myself dropping all the time and it didn't fit in my back pocket of my jeans. This phone is the PERFECT size. Fits in my jeans pocket, my hand, a small wristlet. It is very light and thin. I was worried about battery life since it is a smaller battery but it is fine. Will last me all day and I just charge at night. The screen is bright and clear. Love the features. And love the gold color. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great feel in the hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels really good, size is right to fit in a pocket and able to use with one hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement phone for my son. Great battery, no case in stores, but got a heavy duty protective case online. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just made the switch from an iPhone 5C because I changed providers. I'm still getting used to the Samsung, but it's been relatively easy to get to know. The size is good, not too big for a pocket, and the screen is nice and clear. I'll be trying out more of the apps and features soon, but it looks as if the Alpha will work well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use smartphone for a first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I love it. It is easy to use. My husband and I both have one and we are learning from each other. I highly recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great & Smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can get the same great Samsung quality in a smaller phone. The camera is 4mp less than the Galaxy 5 and there is no SD card slot but with the standard 32GB memory (26GB with standard operating system loaded) I'm over the minor details. Size & quality are awesome!!! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect size and style and great Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant phone with a good Camera and display. Fits well in ones pocket.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement to my broken Galaxy S3. This has been quite a step up. It has all functions of the S5 that I love without the inflated price. The only downside is the inability to extend the memory since there is no SD card slot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, light, easy to use, manageable and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my boyfriend. He wanted the latest phone without the huge size. He wanted something comfortable and I was able to find it. Hes so happy as am i cause call clarity is amazing, camera is superb, as is the speaker. I would def recommend it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall I love the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with a Samsung phone because I have a Samsung tablet and knew the learning curve would be much smaller. About 3 weeks after I bought the phone it just stopped working. Took it back to Best Buy and had a new phone 3 days later; would have been sooner but it was the weekend. The new phone has shown no issues yet so I'm hoping it was just a glitch. This is my first smart phone and so far I really like it. Texting works well and so do phone calls. It also seems to do everything else a smart phone should very well and I've not had any real issues figuring out settings, etc. So far, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having any issues with this phone. The size and feel are great.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Galaxy Alpha cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with this phone for a month or so, I'm not so happy with it, previously I was using the Note 2 and I really liked it. I wish I had gone with note 4 or even the note 3. It's very hard to find things, I don't like that I can not get more memory, and and find that the battery runs out too fast for being new. It has a sharp look but that's about it. When i send or receive videos from other cell phone they are not clear. Next time I think I will be going with the IPhone 6 plus if choose to get away from Samsung brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the lightweight many featured phone. Best buy was out of the S5 but I am glad I got this one instead.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my jeans pocket when I'm out roughing it in the woods. Limited cases available but Pelican Products makes one that is heavy-duty for my kind of work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Galaxy Alpha cell phone improvement over old cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Much faster and clearer to view.

    I would recommend this to a friend
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