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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 451 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Used as intended great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use dual monitor with a type c dongle. Overall works great but is very basic for what actually comes on the side. Fast tho. DO NOT LOOSE THE WALL PLUG. expensive to replace and nearly impossible to replace with any charger equivalent in watts.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good specs for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Windows laptop, it is a very good purchase. Reasonable cost for the power, touchscreen and Windows 11 is so far stable unlike previous versions (had to return my PC 3 times a few years ago and used a Mac since). I bought this as purely a second computer and happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Farmington Church of Christ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. It is a great help for my job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, working pretty good I bought it for my son, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    time.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It was the best thing I bought in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but complete. Everything one needs at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it was great, but we returned it because my daughter wanted lighted keys.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Laptop Won't Turn On After Less Than A Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was delivered on 2/13/23. Laptop has been in service less than a month (since 2/27/23). Laptop does not turn on or appear to receive a charge. Sold a defective item and Geek Squad now wants me to pay for a protection plan to get my $1000 laptop that's less than 30 days old fixed. I am a repeat Best Buy customer for our small business. I am appalled by the service of this product and Best Buy team.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Changes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was another port for a thumb drive. Can’t use thumb when printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is disappointing, otherwise happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality PC that I purchased on sale.I would recommend this Samsung l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got this to sync with my galaxy phone. Well worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    New work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this one for my wife for work. She wanted something lighter than our other laptop. It's fast, plenty of storage, easy to use and it has the front camera she needs for video calls and training. Got it at a great price too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing but hardware and processing issues.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues with this laptop, getting it to connect to Bluetooth devices, monitors, and even my keyboard and mouse. I had similar issues with my previous Samsung laptop, it is safe to say that I will not be purchasing a Samsung laptop anytime in the future, I have always worked with Windows OS and have never had as many issues with processing, running, and overall hardware than with this brand of computer. The only reason it is getting 2 starts is because it looks nice, the hardware in this computer is cheap and not worth your time. Look at an HP or Lenovo in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new lap top!!! Highly recommend!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touchscreen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very techy but so far so good. Easy to use but I don’t really use it for a business or anything confusing.I only have it a few weeks nice size screen slim design and like it so far love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Samsung Galaxy Book 15.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use my Samsung for zooming, nothing else, so it serves it purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy synched to Samsung phone and works well between phone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very nice buy for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product to value it beaten my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Laptop and this one has been great!

    I would recommend this to a friend