Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $611.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 451 reviews
  • Pros mentioned:
    Light, Touch screen

    Rated 5 out of 5 stars

    Doreen's computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful, fast, easy to use computer. It's light weight so it's easy to carry around. Has a great picture, sound and touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saamsung Galaxy Book

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better and faster than my old one. One drawback is there is no back-lit keyboard. Wish I had realized that before I bought it. Battery seems to run down quickly. Screen is a little small but that is just personal preference. Overall, it is a good unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend this brand

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not highly recommend this laptop. You can only charge with the cable and box that came with the computer, and the battery is not built for longevity. I had to send my laptop back the month after my insurance expired (7 months into owning it). The battery died and I wasn’t able to repair it cheaply. Best Buy would also not cover the cost to fix it or allow me to trade it in even though it was new had barely been used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer for the money. Came on time and is easy to use. It light weight and is touch screen. I would recommend you getting the extended warranty, so if there is any issues the Geek Squad will take care of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does the simple things well, however is to weak to game.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 3 out of 5 stars

    Good value, two very disappointing things

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best selling points are thin & very lightweight body, good size, and great value for the specs (11th gen Core i7, 16GB memory). Purchased mine on sale at $699 and was thrilled. But two VERY disappointing things from the Samsung brand: 1. Below average display with bad viewing angles 2. No backlit keyboard Backlit keyboard: This feature is standard on almost all laptops nowadays, including my old budget laptop from 2014. Really absurd that it's not included here in my opinion. Display: The biggest negative by far. Samsung is one of the best display makers in the world but the one they used on this laptop is awful. - Viewing angles are very, very, VERY poor - looking at the display from any angle other than immediately standing in front of it, you immediately lose clear visibility and the screen looks washed out. - If you want to watch anything with a friend or two by your side, the image will look dim or unclear. - Colors / Brightness / Contrast also look terrible out-of-box. Makes it seem very dark. If you want to fix this, I strongly recommend using Windows 11's 'calibrate display' feature and the Intel Graphics app in the start menu to adjust settings - Being positive, the non-glossy texture is fine and brightness is great (only when looking straight at it) Overall very good value & well-built lightweight body, but the bad display and backlit keyboard were almost terrible enough for me to return it. Ultimately I fixed the bad color/brightness and my wife needed something lightweight & easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Awesome Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and efficient. The picture quality is really good, as you would expect from Samsung. What surprised me is how light it is. By far the lightest laptop I have ever owned. This is a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to take to college. Better and cheaper than the one recommended and sold at his college. Loaded up his programs from the school and took it to orientation - worked flawlessly! Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great performance, value and profile.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, fast and works well. Great battery life and wifi speeds. Came with Windows 11 which was great! Price was very good for the features it came with including the 16GB of memory and the faster chip. Very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not LED screen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing is incorrect. This laptop is advertised as an LED screen- it is not. It is an LCD screen. I returned this laptop for the lack of LED screen also the speakers did not give great sound. The edge of the laptop is also not curved at all, so it hurts your palm after using the trackpad for awhile. Some positives about this laptop are that for an LED screen the contrast was pretty good. The trackpad was responsive and had a nice feel. I love the number keypad but I do not like that the keyboard isn't backlit. I returned for a Dell Inspiron instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Meets my needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. I use mostly for Excel and Word documents, reading emails, and searching the web. It meets my needs. Fast, It is thin, lightweight,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This lil guy keeps on going - Samsung laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years after buying, this laptop still meets my needs for work and gaming. Happy I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Great laptop exactly what i needed for , specially with not much laptop experience and it's been with me on every job and every meeting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as durable as I thiught

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great until you get close to the storage capacity. My son is his third year in college and it only lasted him 9 months. Dropped his phone and screen ruined. Not as durable as another laptop we own

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Laptop - Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this computer so far. It is much faster than my old Dell laptop and the price was right. Coincidentally, I have a Samsung Galaxy smartphone so I know this company makes quality products. The 15.6" screen is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer love it although my screen recently stop working i plugged it up today it came on now it’s back to not coming on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box and its decent for the price. It's not super fast and the battery life could be longer. I could get 4-5 hours of full use out of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my computer i use it for everything and when it comes time to upgrade it will be for the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop ever

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for myself i really love it my husband too, so we went to get a second one for hubby. We both love it i highly recommended, i will come get one mire for my cousin

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Katie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money! Love the touchscreen display! Lightweight and easy to handle. Would highly recommend to anyone looking to purchase a great computer!

    I would recommend this to a friend
Sponsored