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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,411 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop. Speed+power+portable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I played some advanced game not thinking it had the power and it played very well. Good graphics and plenty of space with addition of sd card. The battery is good, I get 4 hrs or so

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this product is very good and I think weight is not much heavy. I think the price is reasonable. Curb side pick up was helpful for me. Overall I am very satisfied with this.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    In love with my new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves QLED touch screen laptop. He is 13 Yrs old and has to be online because of the remote learning that he is in. It’s a lot better than our last laptop. It’s faster, and I love all the new features that Samsung has added.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for my High Schooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard nothing but great things about this item since she received it for her Birthday in July and now she is able to do all of her School work and more it's fast enough and retains all of her apps and documents with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    retured product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not read lighted keyboard,the color grey with white back ground light is very hard to see. speakers not loud enough. nice oled screen,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's an awesome laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty awesome however does not have the USB c charging or the wireless charging mouse pad. Pretty disappointing to not see the USB charging then and the s Pen is sold separately. I love Samsung but I felt this product was incomplete.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light but powerful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight, perfect for school and video calls for work. I didn't think I was going to use the touch screen as much, but it's all I use instead of a mouse. The only thing I wish it had is an ethernet port.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    We love best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES his apple watch. He was so glad to get the blue band as well. I price checked several watches & best buy had the best deal. I love my new laptop! The more I use the more I learn new tricks & features.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Weird placement for dinner print scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great product so far. Was a gift for my wife. Neither one of us likes that the finger print scanner takes away from the right side shift key. It affects typing a lot. Overall a great product so far though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good touch screen responses and should note that the s pen does not work with it we are testing a surface pen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the computer seems to be fast enough, has a bit of "bloatware" but once that is uninstalled all OK. Good product, in line with other Samsung products. Would have been better if stylus was included.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Snappy and vibrant!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has great Vibrant views because of the qhd quality and it can handle big workloads surprisingly. My only issue is the keyboard is not too pleasant to type on.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Bang for your bucks on SALE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I got it on sale and I don’t regret it. Speakers aren’t the greatest and the display tends to wobble which isn’t the best when you’re using the touch screen. It’s a must buy if you can get it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for almost one week and it is very fast , battery life is around 5 to 6 hours but I am still figuring the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The touch screen seems to respond well and I like the fact it works as a notebook or a laptop. I would highly recommend this product. It does everything I need it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered may 2020 and very pleased with purchase. unit has so much for the price. purchased during covid-19 so supply of all laptops was limited because of plant closures. this unit became available and the price was very good and it had all the must haves i was looking for, very quick start, fingerprint reader, thin, lightweight, 512gb ssd, i7, touchscreen, c slot/2 usbs/hdmi/sd card reader, 12g memory and qled screen is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    A very good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very portable laptop with enough power to do the task. A laptop that is very elegant in design. The display is very good quality. The laptop has a good specification. Overall a very good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great display, small in size and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good computer. However, when I first bought it, I had to return it because while setting up the computer, I got the blue screen. When I was setting up the second one (doing the updates again), I got the same blue screen again. I decided to contact Geek Squad and they checked the computer. Everything appeared good. They said that apparently the computer gave an update that the system didn’t want because it was outdated or something. The computer is fine. No more blue screens. I didn’t returned it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Texas Proud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I We Love this Laptop! We use it for Business and personal use and it delivers every time! multi functional and user friendly. has all the features we wanted at the price we wanted to pay!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Compact, Effecient, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around compact, effecient, do all laptop. Thin enough to fit in a small backpack. Very fast loading speed. Quality of the display is A++. Vibrant and Vivid colors.

    I would recommend this to a friend