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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,411 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellant laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of features that you find on higher end laptops. Love the compact size and the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, good life battery works smoothly. haven't tried yet the tablet mode but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Great specs but poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop, small and light. the specs are good and the price is reasonable but this laptop came out of the box with zero battery charge. I did a full charge and got 3 hours before it died. I did a full battery calibration, then a full charge and got almost 4 hours. Granted, I was setting up my profile and syncing lots of data, but it still dies under 5 hours after the machine reached steady state. With a full charge, 20 minutes of just idle sitting will chew up 15% of the battery.... I don't know if I just got a lemon of a battery or not, but this laptop is going back. FYI, the speakers sound cheap and tinny.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light weight. Touch screen has the perfect sensitivity and the screen looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Strong processors very fast, responsive touch pad and full keyboard with internal lighting Cons: Touch screen as not responsive as others laptops like samsung galaxy laptop, and camera has terrible resolution my smart phone 10 years ago had a better camera than this, but I cared more about the processing and the speed of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very lightweight so it doesn't weigh down your backpack. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    great 2 n 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 easy to use where powerful for something so small

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a very good general use laptop. Bit expensive but battery life has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed! Great capabilities, lightweight, long life batteries

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Grandpa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast !great rezalution ! light weight !! touch screen /perfect !!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Mighty little workhorse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice workhorse. Long lasting battery. Love the backlit keys. Light & compact.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Lightweight and ergonomic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and response. Great value. Lightweight and ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    versatile lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast machine, nice features. versatile and easy to carry. Better alternative to an I pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It’s super thin, really fast, the camera is much better than my last laptop for video calls too. I was a little worried since it has a fan that it would kick on but it rarely kicks on for what I use it for and when it does it’s not very loud. The fingerprint sensor is also very convenient. I got it during the black friday pricing and this was by far the best deal for the specs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect for kid's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for daughter for online school and she loves it. It is fast and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Compact computer. Very snappy, no lag. Great Computer great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop PC at a good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was having issues doing WebX on her chromebook hardwired and needed something more powerful. After looking around I decided on this Samsung. She says it works much better than the chromebook and can video conference on all services over WiFi with out issues. Besides the networking you have a powerful processor and plenty of on board storage in our cloud based lifestyles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is light weight and easy to use with a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    DSYSTEMS SIMPLIFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way I can touch screen adjust the resolution as if, I on a actual PC.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Runs hot and battery estimate is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine mainly due to the advertised battery life. Let me just say that it is a complete lie. It stated it can get up to 18.5 hours, which I have no idea how they tested it. Was the laptop doing anything? More realistic time is around 5-7 hours depending on what you are doing. I have been averaging around 4 hours and that was just browsing the net. I exchanged this machine for a ryzen based machine thinking it would give me better battery life and it def. doesn't. I compared it to the Ryzen 5 4500U and this i7 really can't keep up performance wise. I ran a few benchmarks and in every single test, ranging from cinebench to heaven benchmark, the ryzen 5 was on average about 10% faster. AND it has better battery life. One other thing I noticed is that this machine has a tendency to run a bit hot. You can feel it on the keyboard and the left side of the machine all together, which makes it uncomfortable to type on. Needless to say, I will be returning this machine and going back to the Ryzen based system I had.

    No, I would not recommend this to a friend