Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,411 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the price, does everything I want and need for school plus more

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Happy Customer.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Very fast. Well satisfied. Vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to price ratio. Good enough for office needs and mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It is the perfect size to tote around.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is extremely light and fast and easy to set up. And great $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fast and very lightweight laptop!! The display is beautiful and the videos look just as good as my SAMSUNG TV I use it for school and to browse on the internet. Doesn't get hot, fan is quiet, keyboard is great and smooth to type in!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Battery Down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for speed and efficiency but the battery needs a complete overhaul.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Power in an 11.3 Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, Powerful, Light Weight, Incredible Screen Colors and Clarity !

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    School offih

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need to do Compact Quick Slick Screen is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 2-in-1 on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent about 2 months doing every bit of research I could...Mac, HP, Dell....none of the 2-in-1's had exactly what I wanted until I found this one...slim, sleek, with an absolutely gorgeous QLED screen...I have not been happier even after owning macbooks for 10 Years. At 12gb ram and 512gb space, I feel like I have found my laptop for the next 10.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and an astonishing experience. Very fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    fast and powerful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Small in size yet powerful. Best value will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer seems to work fine, however the corner of the screen side of the laptop is cracked severely and the screen is separating... Have another Samsung computer very similar to this one so I'm basing this review on that computer, and the way this one works... Best buy is being very good about replacing this computer and shipping the cracked one back

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, Samsung never fails. Battery life top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of the small size of this laptop. The 2 in 1 feature, from laptop to tablet is great for when you want to eliminate the keyboard and use the touch screen. The speed of the I7 processor is impressive and the auto power on when you open the laptop is a great feature. I'm glad that I purchased this laptop over some of the other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QLED screen is great. I put up the same photo on the Samsung and an HP I also bought this year and the Samsung image has much better colors. It's a small laptop just what my wife wanted. The keyboard is adequate. With ssd storage it boots up fast. So far we're happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stunning but she likes to act up sometimes...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a stunning laptop, really good quality. Not sure if I received a faulty laptop, but every now and then the keyboard backlight will flicker and sometimes will lag in turning on...will have to get that checked out. It is a brand new laptop not sure why it would be performing that way already. But overall, a very lovely state of the art windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love this computer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s so compact and lightweight. The screen is so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It’s a great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is great.! The flip mode is great.! I would buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent ... Screen Nust Too Small For Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with this purchase: the laptop, Best Buy people, delivery ... you name it. Best Buy is the Best!! Bad news is all on me! Screen is too small. Age is affecting my eye sight. Tried reading glasses but I have a stigma. Too expensive to buy prescription glasses just to use the computer. Returned it and purchased 15.6" screen laptop from Best Buy

    I would recommend this to a friend