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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,411 reviews
  • Rated 4 out of 5 stars

    The wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this notebook for my wife. She loves it - small and light weight, starts up in 30 seconds. The only negative comment she has made is about attaching the power cord to recharge it... it is not terribly strong. So she is extra careful when plugging it into the charger space on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it has had no problems. I like the Idea that it start up as soon as you open the lid, even if you have told it to shut down. It has and on button but I don't normally use it. If you told it to shut down when you open the lid to start it you will be as for your login information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a Samsung laptop. It is pricey without a doubt but it works great. It already came with a 3 month McAfee antivirus trial so that a plus. It's beautiful, sleek, and the storage is not bad. So far it's pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Notebook for the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been doing my research before end up bought this Notebook. For a i7 10th generation processor, 12 GB of RAM, 512 GB SSD and QLED Touchscreen with ability to flex 180° to a tablet mode, you will not get it on any other brand. Samsung for once, not overpriced this Notebook as they did with their flagship phones..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to find a laptop that has corei7 with QLED display and SSD. It is a very good laptop. Performs very well. Very good battery backup. I can run it on medium brightness on 10% battery for 40 minutes it is just crazy. Also, speed and power does not lag that much. I like it. It is a very good laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good PC with drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all the device runs really well and im happy with the performance but there are 3 issues i have run into that have almost made me revert back to my old chromebook 1.) Battery life is NOWHERE near the 17 hours it boasts. The only way i can figure you would get that kind of battery life is if you have the battery saver on and all settings set to minimum such as display, metered network, etc 2.) The trackpad is INCREDIBLY sensitive. I am constantly selecting different areas of my screen while typing. It is a HUGE pain and i have sent emails that were halfway written on multiple occasions. 3.) When using the Your Phone Companion app for phone calls most of the people i am talking two complain of hearing themselves echo. I dont know if this is due to the app or the hardware but from what i can the hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, powerful 2 in 1 laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a Best Buy! So far this 2 in 1 laptop has performed great. The display is outstanding. Very fast, and even better used as a tablet. Only minor issue is battery life. Running the unit on battery, with the display set to OLED gets you on average 4 hrs at most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer not too big not too small for the Intel core seven in the 10 generation no more touchscreen and tablet mode no more can I ask for this for all my needs for work my movies my playtime my gaming everything you want to download on this little PC couldn’t ask for more thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden Gem!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Sleek, compact, and very versatile. I love that it is so light weight which makes it so easy to carry around. I also love the feel and functionality of the tablet mode. This computer was way more than I expected! The finger print security is also super accurate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised about how much I like this laptop. I do not enjoy using Samsung android phones but on this laptop Samsung steps out of the way and let's Microsoft Windows be Windows without putting too much proprietary software in the way. Hardware has a good feel and the machine is quick and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely impressed by this computer thus far. It boots up very quickly and loads everything that I have needed in rapid fashion as well. The size is perfect for use while traveling. I have enjoyed this computer so much that I actually purchased a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop! I got a super sale on it during Black Friday, then the price dropped $100 and the honored the price drop since it was so close to my sale. It has top of the line specs. Is super fast. Fingerprint recognition. Beautiful screen. The colors are so rich and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an Apple laptop with this one due to the HDMI port. This made connecting at work significvantly easier. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is one great laptop. Small, light, but I nicely sized screen. We have two, full-sized monitors attached to ours and Geek Squad was a huge help in getting this new machine programmed and ready to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptopo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. It is reasonably fast and the picture is very sharp. It is light and easily portable. The only negative comment I have is that the battery life does not reflect what is given in the specifications. It is about 6 hours with heavy use and 8 hours with light use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! great performance, excellent design, weight, size!! Super fast!! the resolution is amazing!! I really recommend this laptop!! I used to have other samsung laptops in the past.. but this is one of the best options they have in the market right now!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice compact laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose this to have a windows based computer. I have a MacBook Pro and this is just for when I need to login to certain work stuff that is finicky about what operating system u use. Overall this is a great computer and the styling is pretty cool. No complaints. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for being on the road!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I was looking for and a great tool to take with me on the road. I spend a lot of time working from my truck. This fits perfectly in my storage compartment and is small enough to be used and big enough that I can see what I am needing to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, fast, beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, sleek and light. Fantastic display. Quick performance, killer battery life. My only knock is the camera is very low quality even for video chat. But other than that it's a fantastic machine! Latest i7 processor, 12Gb DDR4 RAM, m.2 NVMe 512Gb SSD, QLED display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review from Jerome Bauer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung-Galaxy Book Flex because of the Intel Core i7, 12GB of memory which makes it fast, and Finger ID. Sorry but the only draw back is QLED, the colors are not natural and it hurts my eyes but overall I highly recommend this people who need to use Windows!

    I would recommend this to a friend