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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,411 reviews
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    The S-pen doesn't work with this computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine with 12GB memory and 512 GB SSD. It boots pretty fast. The display is amazing. The lighted keyboard is a nice touch. It is disappointing that the S-pen doesn't work with this tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pc for everyday computing. My first one, during initial set-up direct from Samsung had a dead pixel and nearly caught on fire internally on the top edge of the mouse pad. Took another chance and purchased one from BB and never looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what I have paid. I had to buy a Wacom bamboo stylus because Samsung stylus did not work with this computer unlike what was advertised. Drawing on the screen is not as smooth as normal tablets but I have no complaints. Still a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I was looking for one for quite a while and at a Mac to be specific. So glad I opted for Samsung. It is fast, has great image/picture and for me, it was cost effective compare to $1,200 plus models. Recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop and this machine is sleek, slim amd stylings Samsung. It’s a big small for my big hands but it’s not that bad. It has great feature and Alexa built in too. Nothing missing from this device and there are minimal complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for my Nephew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Galaxy Book Flex Alpha 2-in-1 13.3" QLED Touch-Screen Laptop for my Nephew. He and I went to the Best Buy in Rockwall and he explained to the salesman what he wanted. The salesman was very patient and answered all of his questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Book Flex Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product when it comes to work & play. I product works really well if you have other Samsung devices in the home for example tv & smart phones. When you open the box the computer is missing normal amount of protection (foam). There a chance you might get a lemon computer out of the box because of the way its packed. This computer was a great idea for students. If your a fans of streaming services you will like this computer. They combined all the cool features of a smart phone and computer in one. For example cool feature finger print reader.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Student Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my college student. Easy to use, backlit, good key placement, very fast with multiple screens open, and great size are all of my child's input. I bought this during a back to school sale making it a very valuable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this device but opted to return due to the over-saturation of colors. Samsung by design oversaturates their color settings in its devices. The result is a beautiful full-color display that is not a real representation of the actual subject.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 yr old daughter, she wanted something small that could hold enough power to play all her games and where she could draw as a tablet. We haven’t had any problems with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m like way behind in tech and this computer makes me feel old hahaha it has everything you could need in a computer. I love the tablet abilities and that you can convert math and do drawings on the screen. I’m super happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptop - Alpha Flex

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the laptop is okay but there are some minor issues regarding the sleep mode. When I am not using the laptop for a few minutes, it will shut off on me or will exit out of all of the tabs I had open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device for distance learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easily set up and, so far, has been able to handle all of the demands of distance learning. Great unit with plenty ability for future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s suppose to well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s literally nothing special about this laptop but it does everything that a college student or casual user would need. Runs smooth and fast, neat features decent camera. It’s a great purchase if you just want a good laptop for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer alot! I like the features on it that I did not have with my other computer - like the finger-print sign-in feature. It's nice that it's so light-weight! The touch-screen is great! I'm glad I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! That is, when I can pry it from my child's hands. It has everything you need for everyday work/school use. Not exactly a gamer laptop, but my child spends hours playing Minecraft on it with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to shop a computer for my daughter and after seeing all I felt in love with this Samsung laptop. Its super light, perfect size to move it around and most of all I loved the bright colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it! only problem was that about 15 days in; i noticed the hinge was not completely flush with the surface of the edge unlike the opposite hinge. built quality could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy book Flex is hi level function with reasonable priced. Outstanding performance and comfortable use. If this one included with Samsung pen, must be more popular item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the hybrid laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant at first as the s-pen is not included but so far I love this machine. Highly portable with great screen clarity. Have used as a tablet and had no issues. Very happy with purchase. Wish it included an s-pen.

    I would recommend this to a friend