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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,411 reviews
  • Rated 5 out of 5 stars

    A Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, fast process and QLED screen is awesome!! I got this one for my daughter who is in the art college she loves this laptop. She's very satisfied with drawing on the screen and easy to carry it and very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. The tablet mode is a little wonky but it’s fast and fairly easy to use. It’s perfect for personal use and school. Quote expensive though holy moly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to get started with.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this Samsung Galaxy laptop. The clarity and colors are exceptional. Ease of use made easy with the outstanding quick start guides and all around basic instructional icons, etc. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Nice monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and really liked it at first, but it is a little too small for my preference. It has a great screen, the QLED is beautiful, and it's pretty fast, I just prefer a 14"

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get something else

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Often turns on by itself. I would recommend getting something a little more sturdier as well. Feels flimsy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Occasional Screen Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop 2-1 but in the first 2 weeks I've had the screen lock up on me with something in the upper right corner of the home screen. There are no shortcuts there so I have no idea what happened. May request warranty service.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Good for the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast but, one downside it's too small for me. Like I want something big so I actually bought the dell inspirion i7 17.3 in it has 16 gb ram so it is a little faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happycustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realy like my new Samsung Galaxy Notebook it is very user friendly; and the help I received from all the sales people at Best Buy helped make the purchase go smoothly. Very pleased with purchase and service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Labtop for Artists

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's business. Prefect for all her graphics design and art work. She's now had it for over a year and still working like day 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate helped me pick out the right laptop. He explained it's features and was able to answer all of my questions. I had a positive experience and would definitely shop at this best buy location in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife a month ago and she loves it. We love the look, feel and construction of Apple devices and this is the closest we’ve seen in a Windows-based machine. Comfortable to use and a very nice keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced a Dell XPS13 and have found this laptop to be it's equivalent at a much lower price. Have had zero problems 5 weeks since purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Ok for the 2 months it lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok laptop. I love the size and weight but hated the silver keyboard that made it impossible to see in a brightly lit room. I screen is was amazing... until it started to go out after the second month. However the managers at the Best Buy I purchased from was nice enough to swap this unit out for and H.P. (Also the speakers are horrible.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact that i could connect my laptop to my phone. The laptop has a tablet feature but is not a convertible. My boyfriend loved this Samsung Galaxy Book S so much that I gifted it to him and bought the Flex for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung laptop is a great addition to a home office setup. It's portability makes it perfect for travel, fits nicely in a carry-on bag without adding too much weight. Battery life is okay for now (still new).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Samsung and this little One here is awesome, the graphics the speed the Battery life, the ease of use. It's AWESOME!! has all the Compatibility and accessories of a regular large bulky laptop..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good laptop even tho I had to return first one for the camera issues. Only cons are camera quality and battery life is low. Warning camera does support new Windows 10 Hello Face option but overall it’s a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Went on sale for 200 off the original price. Quality is great and works well for office use. Battery life is amazing will easily last the day even when using zoom for several hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great procduct. An amazing price for all it's features. Backlit Keyboard, Amsing Screen (even touch screen). Great processing spped and love the solid state hard-drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No its not 18 hour battery life. Its around 10 for average use. I bought this because its small, great screen, decent specs, decent battery life. I feel as though i got just that. Great build quality.

    I would recommend this to a friend