Customer Ratings & Reviews

My Samsung laptop is performing just as I expected. I bought this laptop for my child who is attending online school due to COVID-19. I am not disappointed nor do I have any regrets of making this purchase.

nice size, light. So far I really like it. Downfall would be screen resolution and camera resolution, however for what I use it for it is great. For the price you get a great processor, lots of ssd and not bad ram.

The Samsung galaxy flex Alfa is a grate machine, beautifull, light, and speedy. Grate specs i7 12 gig ram and 512 ssd.Overall a grate buy and it works with the bamboo pen 2 gen. Grate machine.

Great procduct. An amazing price for all it's features. Backlit Keyboard, Amsing Screen (even touch screen). Great processing spped and love the solid state hard-drive.

must buy for the money...I think its just as good as the new dell xps.....dell was way over priced at the time.... Samsung has Finally stepped up on their game...

Wonderful but keyboard combines End and Home keys with the Scroll Arrows...some movements require the Function key. Samsung's custom features can be awkward. Samsung does not have the best computer Tech Support.

Excellent computer. Light, fast, excellent key board, great graphics, handles everything I do professionally and personally.

First took time getting used to coming from a macbook. Started loving it. When I purchased it i left with geek squad to complete all updates. Camera did work then two weeks later wasnt working along with mic. Apparently an update caused the camera n mic to mess up this issue alone has takin up already so much time to fix. Was told this is common with updates. Smh its too soon for these issues. Touch pad can be sensitive when i barely tap it while typing. Other than that its great

The Samsung 13.3” 2-in-1 Flex Alpha is a very well executed 2-in-1 package. I will start with a general review of the laptop and then move into how I customized it better for my use. The build quality of the device is excellent, with nicely beveled edges, consistent and even gaps, and good overall feel, especially when lifting the lid. The unit is compact and light, as would be expected from a laptop of this class. Two USB 3.0 ports on one side and a USB-C port on the other side allow for plenty of peripheral connections. A nice addition is a full-size HDMI port, for connecting an external monitor. The keyboard keys are a bit shallow for my taste, but does not take much to get used to. After using the laptop for several days, I was happy with its overall performance. I don’t use trackpads too much, but the one on this unit worked well. The display on this laptop is by far its best feature. The QLED display is effortlessly bright and has outstanding contrast, with deep blacks and bright whites. Movies were stunning and even using the laptop for 8+ hours a day, my eyes did not tire from the display. In the first week using the laptop, I was curious to test the advertised battery life, which, at nearly 20 hours, seemed a bit exaggerated. In two separate sessions, I used the laptop for my typical work purposes—I had Microsoft Excel, Outlook, Chrome, Windows Explorer, WebEx Teams, and Minitab Statistical Software open, with the screen at 40% brightness. I hammered away between Excel and Minitab, with large spreadsheets and complex calculations in both programs. Both days, the battery lasted just over 7 hours. This was very well short of what is advertised, but I will admit that I was probably taxing the laptop with the work I was doing. However, the laptop was very responsive and fast, thanks to the turbo technology, 12GB of RAM, and a super fast 512 GB SSD drive. I did find the camera image to be a bit grainy, but it was good enough for use with WebEx Teams. The lack of a dedicated GPU (I was aware of this fully) meant that video encoding was a bit slow. As an example, a conversion of one of my video creations from mp4 to mkv took the laptop just over one hour to complete, whereas on a similar unit with a dedicated GPU, it took just under 30 minutes. However, creating the video and editing the video was fine for the laptop to handle. It was the conversion that was slow. The Flex Alpha performs well in tablet mode, and is well-executed with Windows 10. Once the keyboard is folded back, the screen auto-rotates and an android-type keyboard pops up whenever a text field is selected. Swipe and touch functions on the screen work very well. Heat does pump out of the side of the laptop when in portrait orientation. This laptop features Intel’s 10th generation i7 chip, but be aware that it is the U-series. The U-series chips have integrated graphics and turbo technology. They are great processors, but have limited use for extreme gamers. I have played several “simpler” games on the Flex Alpha and they all performed well, but you’re not going to be able to play the high resolution 3D games at the highest frame rate without the laptop chugging. If you are looking for a dedicated gaming laptop, you will need to have a dedicated GPU, which this unit does not have. Now, let me get to the customization. The Flex Alpha came with a bunch of Samsung bloatware, so I chose to wipe the drive clean and start with a fresh install of Windows 10. Booting from a USB DVD drive was as easy as pressing the F10 key during boot. The Windows install was flawless, except that none of the components (not even the wireless adapter) were recognized by even the latest Windows Media Creation Tool iso file. Once I installed a USB wireless dongle and installed that driver, the updates started and the machine was completely and perfectly configured in less than an hour. A second customization involved a dual boot to an Android OS. Samsung’s BIOS does not have enough customization to complete this easily, so I instead installed BlueStacks so I would truly have both an Android tablet and a Windows laptop in one device. BlueStacks works very well on this laptop. Games played without stutter, and reading magazines on RB Digital was a pleasure with the super contrast in the display and the 13.3” screen. As a person who travels a bit by bike and by motorcycle, having one device perform the function of two is great. The Flex Alpha (and its power cord) weighs well over a pound less than my other laptop plus tablet plus their power cords. A pound might not seem like a lot until you are hauling it on your back for hours with other gear. Overall, I feel that the Flex Alpha is a very nice package, and I’m glad I got it. It’s light, well-built, has a beautiful display, and a battery that lasts reasonably long (although not as long as advertised). The display is superb, and the overall user experience is fantastic. Well done, Samsung.

I love how thin it actually is.. it runs so smooth.. my daughter absolutely loves it and me, I want one so bad.. we normally get all Samsung bc they really put a good reputation out in this crazy world.

laptop hasn't given me any trouble yet. Processing speed is fast. Can play xbox games on it graphics card for the games is decent. It serves me well for the purpose i use it for. Very happy with it so far.

I was on the market for light and powerful laptop in a price range 800 to 2000 dollars. This one was a winner, just 2.68 great spec and 900 price. Supper buy.

Terrific price for such a good laptop. High capacity, many amenities, very bright screen. Only downside, and certainly not a deal breaker, is the keys should be dark colored to contrast with the base.

It is real slim and light. Only thing I have been having trouble with is after an update the cursor tends to freeze and I end up having to restart it like 2 or 3 times untils it goes back to it's normal function.

My samsung flex laptop is awesome. I can use it in conjunction with my samsung phone and tv. Great screen and awesome graphics!

Excellent product, no complaints so far. Battery charged as advertised, connectivity with wifi and Bluetooth is great. Is a really good option for home schooling.

I got this mainly because of the storage, RAM, and because its a samsung and is marketed to work with samsung phones. I have a galaxy s20 ultra and figure the 2 would pair seamlessly, but that is not the case. Very, very, very frequently the pairing will not work or the laptop will freeze, and this happens with literally almost any app.

Purchased this as an upgrade for an aging Chromebook. Great screen, decent amount of RAM, reasonable number of ports. Keyboard is surprisingly nice to type on. Seems well made and was a great price.

Very pleased with my purchase! I use the Samsung Galaxy Flex for business. Perfect size for portability yet big enough to get all my jobs done. User friendly! Would definitely recommend.

I love this computer, I just don't like how quick it dies. I do love how vivid my screen is. It is also very light and charges fast. Just wished the screen would be slightly a little bigger.