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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1411 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex Alpha 2-in-1 laptop as fast, lightweight, and equipped with a great touch screen. They appreciate its long battery life and affordable price. However, some users have concerns about the camera quality, speakers, fingerprint reader, overheating issues, and S pen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,411 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop. I bought it so that I could work remotely and have never had an issue with connecting to my work server and the speed is great. I also use it to play games (Sims 4) and for crafting (Cricut). I love the size, it's small but not too small which is great for me because I was not looking for a big computer. I don't use it much in tablet mode but it's great to have the option and it works well. This computer is fast and sleek, the speakers aren't too loud but that was not a deal breaker for me. The keyboard lights up great which is nice to night working/playing.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Samsung products. This is a very compact, lightweight, smoking fast laptop. Display is crystal clear. Very responsible and doesn't get hung up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent quality and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace me Sony Vaio and chromebook. I needed a laptop that could use Microsoft office simultaneously like Excel and word all while on zoom. My Vaio and chromebook could do it all except they couldn't handle zoom and froze. I am happy to report I've been able to do all the above without any problems. I am finance student so I needed a reliable and fast laptop. We do a lot of group work using multiple programs so I needed something that could keep up. So far so good. Will update if anything changes. I would definitely recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Performance for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor that is usually found in $1200+ laptops, so is very responsive and snappy. Really love the screen as well, very vibrant colors and the shadows are so detailed. Glad they used the same tech that is in their televisions. It also feels very premium, and the chrome finish around the laptop gives it an elegant look. Only complaint is that the audio is coming through the bottom of the laptop, which sound a bit distorted and would have been much better if the audio was firing from the sides or above the keyboard. That's me being picky and is really the only dislike. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Quick, Easy, Sleek BUT...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and use - very incredibly sleek, super lightweight. So far, everything is good, there have been some scratches on the bottom of the laptop, and it did shut down with the blue screen of death, and it does disconnect from the wifi randomly. I love that it folds back into a tablet, the screen is super responsive and I really enjoy using it like that. Great speakers and controls, awesome color screen - my one concern was the BSOD and the disconnection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Amazing battery life and beautiful display. Touch screen is very responsive and laptop is super light! REAL quick too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great for my high schooler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my high school child to do word processing and take classes online. The review were good and it should have enough RAM and a large enough hard drive for her to use this for the next 4-5 years. She loves it. The processor is fast and the battery lasts about 7 hours without a charge. It is plenty capable for doing papers and homework and taking classes on Zoom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Incredible screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and great keyboard. The screen is incredible. This little samsung really performs. Long battery life also. Samsung quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop at a good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price, got top tier specs (i7, 12GB ram, touchscreen, etc) for a mid tier price. Definitely happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. It is fast and light weight. The screen is amazing. It was easy to use. I love the touch screen and it folds back for a tablet. I contacted Samsung and they told me I could use a stylus that works with a Surface Pro. I purchased a stylus that works with Surface Pro’s but a different brand. It works great with the Samsung computer. Amazon Alexa was a nice bonus with this laptop, and we got it on a great sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop that has held up pretty good for almost three years!! I am sad that it has been discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    great pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and I am so impressed with the speed and also the battery life is the best I have ever seen. Great product at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast!!!! Works great. I love the touchscreen feature!!!! And how the screen can be changed around!!! Samsung products are Awesome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Simple and sleek!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, fast, and the duality is nice. Only downside is it doesn't have a stylus, which would help with the touch-screen ability.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    <3 it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I <3 this laptop. I bought it to replace a super clunky and heavy Lenovo X280 for work. I love that this one is much lighter and does even more, since I have a Samsung S10 that I can link to this. It's a beautiful design. Battery lasts all day even though I'm using it most of the time for internet, email, some video lectures, and to sync with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Awesome laptop - One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung laptop is sleek, thin, portable, light, and powerful at a price that is better than its competitors. It has an outstanding QLED touchscreen display that is excellent! Love the touch ID security feature and HDMI connection for hooking up to external monitors. Fold it back and use it as a tablet! I brought this for my wife and she loves using it for everything. I'm thinking to get another one for myself. It's hard to find a better laptop with same features and specs in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Laptop i have ever had, super fast, great life Battery, worth every penny. Thanks for this great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used my compute for a week now. I am really happy with the purchase. All of my electronics are Samsung which led me to purchased this laptop. While I was aware of the camera quality when I made the purchase, the camera quality is something that Samsung could upgrade on future models. At this time, I do not have any major complaints. My last personal computer was a Toshiba that I bought from Best Buy. It was a great purchase, and it still works. However, it runs Vista, and that alone says enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    The screen is gorgeous!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is bright and vivid. the battery Life is great, and the laptop is quiet. It is a beauty to look at and feels solid!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice Laptop. Nice Display. Battery backup is good. Very light weight. Easy to carry for traveling. Totally worth it.

    I would recommend this to a friend