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Customer Ratings & Reviews

Your price for this item is $997.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 1365 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book Flex2 Alpha's lightweight design, exceptional screen quality, and strong performance. Many appreciate its long battery life and convenient size, making it ideal for travel. However, some users noted that the lack of USB-C charging and occasional fan noise were drawbacks. A few also mentioned that the speakers could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,365 reviews
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight Compact Good Performance. It cannot be charged via Type C port.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    battery life is questionable but otherwise great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as it was at a bargain and like the screen size, clear display and the speed of the laptop. The one thing that does not seem to meet details as listed in the product specification is battery performance - I went with the battery performance optimization that charges battery only up to 85%....since I have a lot of virtual meetings via zoom, teams etc. the batter y does not last beyond a max of 5-6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compact, fast and light, I like it a lot and the color is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Versatile and Quick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a great small computer to use on the go. I was concerned initially after reading about heating issues, but after using it for a while I have found those not to be an issue at all in my use. My daughter uses this to play some games (Roblox usually) and it has handled it all fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dual use laptop/tablet with one small drawback. Powerful specs at low price point. The power button is on the side where you tend to grab the laptop if you're right handed. It's annoying accidentally putting the laptop to sleep, but it wakes up quickly if you press any key. Sound is okay if you place the laptop on hard surface since it's down firing. Any other position the sound quality suffers.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality, Weight

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, light weight, fast, and a good feel to the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to work for academics! I recommend everyone who needs a laptop for school to buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 4 out of 5 stars

    Very solid laptop for a student

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid laptop for a student. It’s very fast and doesn’t slow you down like Chromebook’s do. Very thin and smooth display, the touchscreen works really great on it too. It’s even good enough to run games like Minecraft really smoothly without much effort. Biggest con is the battery, it drains pretty quickly while your using it. Other than that, I would 100% recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, been using it for 2 years now. No issue whatsoever, the brightness of the screen is out of this world so is the digital display. Good for work, light gaming, and a bit of editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop but BYPASS the Account registration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 13" machine. Good value when I purchased as a Deal of the Day..... NOTE--- This machine comes pre-loaded with Windows11. As many may know this new version wants everybody to open a Microsoft Account. In Windows10 you clicked "I don't have internet" and enter your personal computer info. Fast forward to Windows 11 and their is no initial option to bypass MSFT Registration accessable. Until now--- (found on Win11 support site) To install Windows 11 Home without Microsoft Account or an Internet connection, follow these steps: 1. Continue with the installation process as usual. 2. Press Shift+F10 when it asks for an internet connection. 3. Type taskmgr and hit the Enter button. 4. Click on the More details button. 5. Find out the Network Connection Flow process. 6. Select it and click the End task button. 7. Close all windows and enter your name and password to continue. Until I found the bypass info for Win11 I almost returned the great laptop because I don't want to register for a MSFT account. Problem solved with the work around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer. It’s fast, easy to use, and weighs very little. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great laptop: Premium features/budget price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit unsure of which 2 in 1 to get, but i ended up keeping this after researching the hp, Lenovo, and Asus products in the same category with similar features. I absolutely love it. My main hesitation was due to the lack of usb charging which considering the battery life is not an issue really. The screen is superior to any of the others with excellent brightness and color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MUST GET !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love, looks very fancy , and perfect size! It works perfectly fine, have it since august, and no issues yet. Well only how sometimes the wifi didnt want to connect right away when I opened it but maybe that was my wifi? Also how it crashed 2 times in a zoom meeting, but overall its fine. The battery lasts you a good time, and really in love how its a 2-in-1 just dont like theres no cases for it :(

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great and small

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and the resolution is great! The camera feature is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Premium laptop for value price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as my primary home computer and it has become a workhorse. As other reviewers have pointed, this is pretty much a EVO class laptop with a few cost-saving omissions making this a very good value. Good: - Lightweight - Foldable into a tablet - Powerful i7/G7 CPU - Fast 4267 RAM - No preloaded junk Bad: - Screen can get wobbly over time - Charging port is old fashioned (not USB-C)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great college laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for college. Loves it. Beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed
    Cons mentioned:
    Speakers, Usb-c charging
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great laptop for the everyday common user.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book Flex2 Alpha might just be the next 13-inch 2-in-1 laptop you'll be picking up at Best Buy if you're in the market for a new computer. I've used Samsung laptops many years in the past and never would've thought I was going to experience something as good as this in 2021. It's really well made and delivers great performance for every day mainline use. The biggest standout with the 2nd generation of the Galaxy Book Flex from Samsung is, of course, the nearly bezel-less 13.3-inch QLED display, which delivers up to 400 nits of brightness and lots of amazing colors, meaning anything you decide to watch, browse, or play will look spectacular. The fact that you can flip this laptop around and convert it into a tablet means you'll be clamoring over the picture quality while playing games or watching media content. That's if you'll be doing any of that on it, which I hope you do, because your laptop shouldn't be all for just work, work, work. This laptop is really lightweight weighing around 3 pounds and although Samsung promises up to eighteen and a half hours of power in a single charge, mine have fairly been around the 13-14 hour range, which I still think is pretty good for a laptop this sleek. While we're still speaking of battery and power, it's important to note that while it does have USB-C ports, it cannot charge itself with it and instead have to use the supplied power adapter to do so. Not a good look for the direction notebook computers have taken in recent years, especially from the likes of a key relatable competitor, and I think should've thrown in Power Delivery (PD) to the mix. The latest 11th generation Intel Core processors power the Flex2 Alpha, but fail to deliver on the graphics side with integrated Xe graphics... but I guess you can't have powerful mobile graphics when you're also looking for all-day battery life. It's also a bit unfortunate that Samsung didn't release a larger 15-16-inch model and only opting for a solo 13-inch variant, but here's to hoping they listen to consumer feedback and release a larger model soon, and possibly with a discrete GPU this time around? Oh, and the speakers are horrendous. I probably should have gone more in-depth about this, but it's common for most notebook computers to have inadequate sound quality and, to be frank, is likely expected from most laptops anyway, and while Samsung is throwing in some AKG speakers and Dolby Atmos support, you're probably going to want to plug in a pair of speakers or pair some headphones via Bluetooth if you'll be listening to music or videos on this machine. In conclusion, the Samsung Flex2 Alpha is a well-grounded choice for a new notebook computer you'll be looking to utilize for a combination of productivity, social networking, and media applications in both its laptop and tablet-handling capacities. What stands out is the phenomenal QLED display, solid build quality, long battery life, and comfortable backlit keyboard. What lacks is support for USB-C PD and still using a proprietary power adapter to charge itself, only available in a 13-inch size, no option for discrete graphics, and meh audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small Powerhouse For Music Production

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this device because I wanted something SUPER portable but could handle my plugins such as NI Komplete, my DAW's (for now its Reaper and FL Studio..I haven't tried Ableton). It works extremely well and is the first time in awhile where I felt like the device I purchased isn't a regret. If you're in the market for a small inexpensive powerhouse for music production, this should and will work JUST FINE!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop. good battery life, fast, slim. I can also use as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Samsung built a good slick looking laptop here.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this laptop is colorful and bright, it's close to oled quality beautiful. This laptop is very thin and light if you need something to walk around with. A very good responsive fingerprint reader and touchpad. I have used many laptops in the last 10 years and this one is just put together very well and gives you a good experience.

    I would recommend this to a friend