Customer Ratings & Reviews

Super experience, I recommend everyone to buy it. Fast and easy to use.

Extremely versatile and easy to manage. I found it to be a great asset to my digital business

I love this laptop is easy to use the large screen

Works great for what I use it for. 10 key placement takes a little time to get used to. User friendly with video guide on how to set up. Overall i really like it and it does what I need it to.

The product was pretty much what I expected. The delivery is a bit problematic because the delivery guy did not run the doorbell but left the box propped against the door so I went to open the door I had to grab it for it fell down.

Bought my girlfriend this Samsung laptop and she loves it.

Do note* This review is about the trade in offer that was offered through best buy during this purchase. NOT THE COMPUTER PURCHASED. Very misleading and crooked. I was given an offer of $260 dollars for my HP Envy laptop. This included an additional $50 bonus being I am a Best Buy member. Low and behold I was given $0. And by the time this was established my 15 day time was up on being able to return the new one. Best buy said the processor in my laptop was different than the spec that was entered in when the transaction was done. The best buy website auto populated the model when entering it, assuming it pulled it from when I purchased it from them. But evidently not. My bad I guess for assuming, but best buy did nothing to prove that it was my error. My trade in was sent back to me and I didn't even get the $50 for the attempt. I will no longer shop Best Buy exclusively like I have done for many years now. Good riddance.

Love this computer. Fast, practice, good battery life, perfect weight.

The price is really nice but the protection is higher than I expected

Best Buy The best when it comes to providing high service in any product for its customers. Where your comfort and satisfaction is ours.

I had bought a Samsung laptop for 650.00 and so far it has been running so well and helps serve my purpose for buying it.

I love the screen size ! One thing I would like to advise the zero and period for my 10 key liking are reversed.

Computer is just as expected and works well with I need it for.

I'm in love with it)) I took the laptop for work and it handles all programs perfectly

An excellent product. The ecosystem of Samsung galaxy is wonderful. A great laptop, recommended.

The laptop worked great for about a month before the display stopped working. I went back and forth with customer service a lot, finally sent it in (after being told I would have to drive 2 hours to the repair center) and they told me it would be over 1k to fix! Had them send it back and the entire laptop doesn’t work now, not just the display. At least before I sent it in I was able to connect to a monitor and use the laptop! I’m disappointed as a graduate student on a tight budget, now having to buy a new computer (again, for the second time in 3 months)

Love my new laptop. I got a stand for my birthday and love that addition to my new computer.

I simply love Best Buy. The service is great. My package arrived early and in perfect condition !

If you don't have fast internet then the computer will be a bit slow but for other uses the computer does well

The overall quality of this device was optimal but he multi tasking was a bit slow.