Customer Ratings & Reviews

Hey NolanJ, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Book4 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. Please take a moment to review, "Samsung PC does not start, power on, or charge" when you have some availability in your schedule to conduct some quick troubleshooting steps to help resolve what you have described to be experiencing with your device. If you have any questions after reviewing the resource provided or if you would like further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra

Aloha Laptoprevv, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy Book4 Pro, however, without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest reaching out to Samsung Support is you would like any additional assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. - Debra

Hey Gevorg, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Book4 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery on your PC just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your Galaxy Book4 Pro. If you have any questions for us after reviewing the resource provided, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra