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Customer reviews

Rating 4.6 out of 5 stars with 121 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy Book5 Pro, particularly its impressive screen quality that is sharp and vibrant. The laptop's overall performance and processor speed receive positive feedback, with users noting its ability to handle tasks efficiently. Many appreciate the good battery life and lightweight design, enhancing its portability. Additionally, users find the storage capacity sufficient and value the inclusion of all the right ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 121 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy Book5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book5 Pro impresses with its vibrant 3K AMOLED touchscreen, powerful Intel Core Ultra 7 performance, and generous storage. Overall purchase and service were smooth, making it a solid choice for productivity and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Samsung - Galaxy Books5 Pro - Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Book5 Pro is a solid choice—lightweight, powerful, and built for longevity. The Best Buy rep really steered me in the right direction. Retirement paired with a sleek new laptop? That’s a winning combo

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung pro + laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item easy to yo use big screen, i really recomend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine fast and breat screen.................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little too sensitive for me, but it is working wonders for my schooling. would have liked it to talk to my phone better and actually download my pictures in the order of which they were on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best everyday laptop hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Laptop i have used. The screen is top tier, i do art work and design on mine and it is exactly what i would have wanted. Couldn't ask for a better computer. Best buy really helped me out with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great computer with amazing desing, color. I get the 16" one and It is very light and thin and does not make noise., the perfect choise if as me you're working as a remote data analyst.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best computer made this year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the finest computer I've ever used. The keyboard is comfortable to type on, the computer is fast as lightening, and the screen is no glare (not shiny).

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, happy with the size and touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exceptionally well .. good screen .. didn’t notice any heat issue .. Solid so far

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Amazing laptop with next level Ai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the HP Envy 17 inch for almost 8 years till i switch to this Samsung laptop. The screen is stunning, ai features are next level which helps me with work! Only thing i didnt like is the keyboard. I wish it was stretched out more as well as the keypads which i use 8 hours a day. Wish that was bigger. Also would love a CTRL key on the right side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Visuals are 10/10. Charges quick and holds a charge for almost a full day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, Touchpad is a bit big and takes getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung book5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Easy to use. Soft keyboard. light.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Loved this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Samsung Galaxy Book Pro 5. It's fast, reliable, and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung Galaxy Book5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast and clear screen. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung GalaxyBook Pro. I have owned the 2nd and 3rd generations. This has the best resolution and seems the most durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent computer; I don't regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop runs great unfortunately the battery life was not rhe full 20 hours i was hoping fore is more 12-15 and the 1 TB ssd was not the main storage drive the boot drive was set as default. Which made it annoying because i had to reformat it and then reroute everything to the 1TB ssd. Other then that great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Premium laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and sleek and the AMOLED is top notch. Wish it had more RAM though

    I would recommend this to a friend
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