Customer Ratings & Reviews

This is a very nice and useful device for all of us to have it.

Works great with my S5. I keep it in the car for emergencies.

Work very well and my phone got charged fully to 100%

I like this although it doesn't give me full charge but its a great pocket saver

Nice small package not enough charge for today's phones

After multiple attempts with multiple chargers I was unable to get the battery pack to fully charge. Ended up returning to buy a different brand.

wasn't that impressed. ran out before it fully charged my phone.

It'll slide in any pocket and come in handy whenever I need to power my mobile devices!

Unlike all the good reviews I read before purchasing this, my experience has been quite the opposite & I am very, very disappointed. I think it took about 3 or 4 hours to fully charge the battery pack when I first got it, & it would then charge my Galaxy 4 phone in about 2 hours or so, but then the battery pack is done. After charging my phone fully, the battery pack drains quite fast when not in use. I started to recharge my phone tonight & although it charged at first, I noticed my phone suddenly began losing the charge. I figured that the battery pack had drained while in the drawer, so I plugged it in to charge it, & after 1 hour, the battery pack still had a red light on, felt quite hot, & the charger at the point where it is plugged into the wall, was so hot it alarmed me, something that had never happened when charging my phone. I immediately removed it, with the red light on the battery pack still on, & decided to see if I could see just where things stood. I plugged my phone into it & saw a temporary green light. Then nothing. My phone is charging slowly but who knows what will happen next. Some are saying they've gone on day long adventures, away from local plug in availability, & had no problem losing power to their devices. I'm in my own home & can only get 1 charge on 1 occasion, & a burning hot charger on another occasion. This device is absolutely serving no purpose whatsoever, as I can charge my phone on the charger that it came with. If this thing won't hold it's own charge, unused, for more than a couple hours, what's the point? Totally useless in an emergency. What a waste of money. And it's too late to return it. So I'm stuck with a piece of junk & am out $43. It was on sale for $40....now the sale price is down to $30. Piece of junk.....maybe just a lemon, but this is very discouraging & I have to say don't bother. Also, be sure to test repeatedly, on different levels of service, from the very beginning so you can return if it isn't going to last. I've got my eye on another one, more expensive but hopefully better quality. Just waiting for it to go on sale. Next time, I'm not going to go with blind trust....I'll test it every which was but loose starting immediately, & return it if it doesn't live up. This product is a dud.

I went into Best Buy looking for an external battery. My son has a Mimico brand external battery that works great. My nephew uses a Mophie juice pack that also works well. Knowing the luck that they've had, I was looking for these 2 brands. As I was browsing through the aisle, a Samsung representative approached me and I told him that I had the new NOTE and that I was looking for an external battery because I'm on the road a lot. He guided me to the Samsung area of the store and showed me this product. It looked nice and I liked the fact that the cord could wind up inside of the device, so I decided to buy it. BIG MISTAKE. IT DOES NOT WORK AT ALL. You charge it, but it won't turn on. It won't charge my NOTE, it won't do anything. It's essentially a paper weight. I'm so mad at myself for not deciding on a Mophie. I wasted $$$$ on this piece of junk.