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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 359 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 359 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is like advertised, Cant hear a single thing, comes with different size of plugs for ear adjustment and had them for over a year and still work just like new, if you have a samsung device the exclusive features are a plus like been able to add a widget to your homescreen exclusively for your earbuds were you can take the noise cancelation or turn the controls off etc. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and it was Great purchase. They have great sound quality and fit nicely in your ear. The app that goes with them is great and has different sound modes. They also come with a built in gps tracker. I've had these for awhile now and use them every day. Great product, even for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy new years.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with the noice cancelation and ambient sound i was very pleased. Only downside is when i go running they do need adjusting to prevent slipping. They got ran over for newyears i left them on the trunk of my car and fell off in the middle of the street. surprisingly still work i was able to track them once i relized what happend (14hours later) and the head phones still work perfectly fine , case got a little beat up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these ear buds. I was going to purchase a diffrent pair but the sales associate Tavian showed me this pair of Samsung ear buds and explained all the pors and con. I was sold. I put them on as soon as i left thw store. You can set the settings to element sound or make it transparent. The battery life is excellent. You always sound clear when your on the phone and its easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my ears perfectly the sound is also great. I like that its so small i can just put in anywhere in my purse lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. High definition. High quality. Perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds in terms of price to total package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds. Fast connection, good quality with some options to tune in the galaxy app, and amazing build. I am a monkey with earbuds and constantly drop them, and the case and buds themselves last the test. Good for working out or whenever really, can't really miss with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, used then on a plane the first-time, can't hear anything around me, and easy to store. Highly recommend I use them almost everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound would say the buds are perfect if it wasnt for the loose fit in the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you buy airpods?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade compared to my old Samsung buds. A lot more tap options and louder and better quality sound. All around no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, sound is perfect and has noise cancellation, and tons more of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase I could make Quality, color, sound and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I've only used them a few times. The sound quality is good borderline great depending on the fit . Speaking of fit . These buds can be difficult to fit depending on your needs. Mine slide out from tine to time . Not something I'd use to run a marathon.. i did lose one . But managed to find it because of the app. So that's a big plus .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the color. Easy to travel with and store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is genuine and it is really good. I am using this from the past few weeks and it works really well. Money worth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd set I bought and both sets stopped working. One of the earbuds loses it's sound. The sound is very very faint. And the other intermittently goes in and out. If it wasn't for them messing up, we would have loved them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback regarding the Galaxy Buds2. Your feedback is greatly important as we continue to make changes and improvements all around. You can elevate your audio experience with the Galaxy Buds2, which now comes equipped with an innovative translation feature that allows you to communicate effortlessly in different languages. This cutting-edge capability acts as a personal translator right in your ear, enabling you to engage in conversations without the fear of language barriers. To activate the translation feature, simply pair your Galaxy Buds2 with your Samsung Galaxy smartphone and toggle the translation option in the settings. This seamless integration allows you to enjoy smooth communication, whether you’re having a face-to-face discussion or chatting over the phone. We hate to see that your buds haven't been performing as expected. We'd like to work with you to get this resolved. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple of reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out our guide called. "No, low, or poor audio quality on Samsung earbuds" for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Support so that we can look into what needs to be done to get this resolved. -Kelvin Samsung

  • Rated 5 out of 5 stars

    "Galaxy Buds 2: Elevating Your Audio Experience"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds 2 have truly redefined the way I perceive audio quality in wireless earbuds. From the moment I put them in, I was enveloped in a world of rich, immersive sound. The balance between crisp highs and deep lows is remarkable, creating an audio landscape that brings music, podcasts, and calls to life like never before. One of the standout features is the active noise cancellation, which effectively shields me from the cacophony of the outside world. Whether I'm on a busy street or in a bustling coffee shop, the Galaxy Buds 2 provide a serene listening environment that allows me to lose myself in my favorite tunes. The comfort and fit of these earbuds are unparalleled. They nestle snugly in my ears without causing any discomfort, even during extended listening sessions. The sleek and compact design adds to their appeal, making them a stylish accessory that seamlessly complements my everyday look. The touch controls offer a convenient way to manage playback, adjust volume, and answer calls with just a tap. The integration with voice assistants is also seamless, allowing me to effortlessly summon information or control my smartphone without reaching for it. Battery life has been impressive, providing hours of playback on a single charge. The included charging case ensures that I can keep the music playing throughout the day without worrying about running out of power. In conclusion, the Galaxy Buds 2 have exceeded my expectations in every way. They deliver exceptional sound quality, comfortable wear, and convenient features that make them an essential part of my daily routine. Whether you're a music enthusiast, a podcast aficionado, or simply someone who appreciates premium audio, the Galaxy Buds 2 are a must-have accessory that will elevate your audio experience to new heights."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds for Android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for my Android phone. I literally tried more than a handful of earphones before I chose these. My local store saw me almost everyday returning ear phones. I use them for talking handsfree and occasional workouts. These headphones have held up very well. Ive had to use the find my ear phone feauture one too many times and have managed to find them every time because of the high pitched sound. The only drawback is that the case itself does not have a find me tool. I simply attached a tile to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is my samsung's rock

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so awesome. They fit my small, tiny ears and cancel out all the outside noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Buds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of buds. The quality of sound is second to none!! ANC mode helps tone out unwanted noise throughout the course of my commute and battery life is good. Pairs well with my Samsung Galaxy phone and no issues with buds falling out of my ear thus far.

    I would recommend this to a friend
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