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Customer reviews

Rating 4.4 out of 5 stars with 66 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65 reviews
  • Rated 5 out of 5 stars

    Android alternative to airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally there are premium ear buds from android that don't use silicon tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for ones like this. I spent the last 7 months ordering and then returning a lot of earbuds. Cost wasn't an issue. Tried all types, but the open air style like the apple air pods had the best fit and sounded best to me....but apple don't like android. You lose too many functions on android. Never liked the earbuds that went into the ear canal. These are keepers. Great sound and comfort. Lightweight and outstanding battery life. Noise cancelling is very good. Had them since the day they came out and haven't looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the noise cancelling and sleek design. Not to merino they feel great to the touch and amazing sound quality. The only slight complaint I have is that they fell like they slip off slightly out of my ears but haven’t fell out. Overall, I’m super happy with my Buds4!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great - Could use some Improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones just don't have any hairstyle or earrings that swing while using them. Sound quality is great, and they're very lightweight. Mine seem to last a fair amount of time but definitely could be better. The charging case imo could have a better battery as well (2-3 charges from it). This is my take in comparison to my sound core headphones that have a long batter and don't easily fall from my ears. Otherwise if you're a Samsung phone user I definitely recommend as they work seemlessly with my s25u.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 4 Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love design!! Very sleek! The audio sounds great. They fit perfectly in my ears.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing sound yet bad fitment!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones, extremely great audio quality although the only issue i had was the fitment in my ears. since they're just "one size fit's all" it did not fit in my ears and ultimately came out. i ended up upgrading to the buds 4 pro since they have sizeable silicon tips that fit more snug in the ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buds are good, for me better than the pros as those won't stay in my ears. These seem to stay but still don't feel the most secure like they could fail out. Sound is good for this though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable Every Day Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are very comfortable for normal everyday use , however not great for workouts as sweat helps push earbuds out of war constantly falling off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but not quite perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand the limitations of this style earbud (versus the pro), but I can't do silicone tips without skin irritation. I would give it 4.5 Stars if I could. The sound quality is excellent, they fit nicely in my ears, and the integration with my Galaxy s26 Ultra is seamless. My only complaint is sometimes the microphones could be better, I have people who tell me they can't hear me when we're on the phone, so I have to speak a little louder than I normally might otherwise. However, from the sound quality to the motion gesture features, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely comfortable great sound quality and I use them a lot at work because I have one in my ear or both and I can still hear other people clearly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones they have overall great better life great sound and it's a great overall quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having the pros stuffed in my ear, I prefer these, happy with sound, the instant translator is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the clarity and sound. Definitely better than the previous version. Easily connected to my phone. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 4 Pro are great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have much better sound and the interpretation from any language is great with communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear buds, they are slim and sound clean and crips in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice and clean. Feels very light weight in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung airbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in great. Great sound and very stylish. So far, I have nothing bad to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great no issues there.However be aware that unless your on a galaxy s26 your not going to have all the head gestures and other neat features yet until your phone updates to 8.5. I did have to exchange mine though because my microphone wasn't working properly when a call would get answered. I had to insert both earbuds to have them be able to n hear me then after awhile i could remove one and then that mic would work. I don't know if its a bad batch of earbuds I got but my new ones eork fine now. It was very annoying tough given that everything should work as intended out of the box including the new head gesture features.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Albert, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds4. We value your candor as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Yes, you are correct! The advertised Galaxy Buds4 head gestures allow hands-free control of calls (nodding twice to accept or shaking twice to decline) using motion sensors to detect movements. This feature requires a Samsung device with One UI 8.5 or later, and must be enabled within the Bluetooth settings for the buds. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    TimMay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and sounds great but left side slips a little

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent however it would disconnect at random and the comfort level could be better

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JaxS, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds4. Your feedback is invaluable to us as we continue to improve our product line to align to the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung earbuds don't connect or won't stay connected" and "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing with your device. Do not hesitate to contact Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung