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Customer Ratings & Reviews

Model:
SM-J327VZKAVZW
SKU:
5895302
Your price for this item is $168.00

Customer reviews

Rating 4.3 out of 5 stars with 174 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 174 reviews
  • Rated 4 out of 5 stars

    Good phone for older people

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    Posted .

    I needed to get a new phone for my father-in-law, who isn't all that tech-savvy. The people at Best Buy recommended this phone, which is turns out is the same phone my father-in-law's girlfriend has (that way she can help him with it). Best Buy / Samsung also hold weekend classes for their phones, so he can get additional help there if he needs it. Seems like a good basic phone, nothing all that complicated or fancy. Just what he needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starter Smart Device

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    Posted .

    I would call myself a Samsung fan. Especially when it comes to phones. I had the Galaxy 4, 6 and 8. When my 8 broke and i sent it to samsung to fix, t i needed something to hold me over. In comes the J3. For the price point of $160 it is an amazing phone. Great screen size, ram and various other specs. the camera wasn't the best but besides that, for under $200 i could do most of the activities i did with my S8. I would recommend this phone as a starter smart device,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my Galaxy S4; close in size and function

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    Posted .
    Owned for 1.5 years when reviewed.

    I really didn't want a larger and more fragile smartphone, as they tend to get with every " Improved version "; perhaps a bit "clunky" [ slow& glitchy] operating certain Apps, such as Google maps, etc- also the camera isn't great- slow to focus and lacks resolution, however overall, not bad and serves the purpose. I'm hoping that the Micro USB port is more rugged than the one on my old S4 was , as that prompted the purchase of this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced budget phone!

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    Posted .

    I was looking for a phone to replace my previous device. With the way of having to either lease a phone over the course of a few years by adding a more money on your bill, spending out the rear end to buy an unactivated phone, or play a guessing game on whether or not an unlocked device will work with your plan, this phone is a great value. Yes, it's missing features like haptic feedback and has a questionable megapixel quality, but for the price is pretty good if you're looking for a starter phone, a inexpensive replacement, or a smartphone that won't break the bank, this is pretty good even if you buy the device without a plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phones for younger kiddos

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    Posted .

    Bought 2 of them for 2 kids: 12 and 13 their first phones Did a great job, except my son was more rough with his phone and ended up breaking in a year. I took to the repair shop and they said it is not worth fixing it; it would cost more than the phone did. my daughters is still living and thriving. SO it will depend on how well you take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for what it is

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    Posted .

    Honestly, there are better phones available. However, this is a great, basic phone perfect for anyone who doesn't need a top of the line device. I got three of these for my elderly parents and in-laws. By flagship phone standards, they are pretty middling. But for what my elderly family members need, they are great. Fast enough, lighty skinned Android phone with solid features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great basic phone

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    Posted .

    my wife and mother love the fact that even though the phone is basic it's still able to video call and take great pictures. sometimes u don't need to spend $800 +.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits neatly into my wallet and works great!

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    Posted .

    I especially love the size of this phone, because it fits neatly into my wallet and pocket without looking like it's about to fall out. At first it took me a little while to figure our some of the features, because I hate reading instructions, but it wasn't that hard at all. This purchase was not costly and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect starter smart phone

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    Posted .

    This phone is perfect for those who want to simplify without losing the smart phone capabilities, or as a starter smart phone. It's pretty basic, but functions very well. My only complaint (if that) is that the camera isn't as sensitive as I'm used to. Sometimes you have to press the button 3 or 4 times for it to take the picture. But the quality of the photo itself is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone for the olds

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    Posted .

    Got three of these phones last year. One for my elderly mother, and two for my elderly in-laws. They're basically stripped down Galaxy phones (maybe S4 or so). Very basic, but everything the grandparents need without being too slow like some other budget phones. A great value overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .

    Much faster than my old phone. Don't like having apps that I will never use and can't delete eating memory. At least they can be disabled. The POWER button on the upper left side is not in a good place. Too easy to hit the VOLUME button directly across from it. Not intuitive or easy to move apps to the SD Card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .

    Bought as replacement for family member who had phone stolen. Currently 4 of 6 phones are samsung brand. Bestbuy service was excellent compared to Verizon's in store service when buying a new device. No problem with phone setup or usability after leaving the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic Samsung phone

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    Posted .
    Owned for more than 2 years when reviewed.

    Good basic phone. Needed a simple, I inexpensive replacement phone. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .

    If you don't want to pay a lot of money for a phone this phone does everything. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted .

    I have had expensive Samsung phones and now this entry level one and it feels just as solid, in quality and function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter phone

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    Posted .

    we bought this phone for my son to be able to take the middle school. It doesn't have all the bells and whistles as the s7 or 8, but it gets the job done. He is able to play games on it as well as make calls and text. Haven't had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for middle schooler

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    Posted .

    Got this phone for my 6th grader who needs to communicate with me after school. I wish there were more parental settings on it like the iPhone that has password protection on access to internet. But it's a good phone for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive smart phone

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    Posted .

    My youngest adult daughter is special needs and liked this phone as it's simple to use and inexpensive as well. She has been very happy with it since it has enough apps on it for her, and is also easy to use. We're very pleased with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic smart phone

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    Posted .

    My mom needed an upgrade from her basic flip phone and was worried about getting a smart phone. We got her this phone and it's perfect! It is very easy for her to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An Okay Phone

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    Posted .

    I bought this phone because my Samsung Galaxy S5 was finally on it's way out. I should have gone with a higher end phone instead because the camera quality on this J3 Eclipse was surprisingly worse than I anticipated. Also, the processor froze up many times. I wasn't surprised when it stopped charging. I'll never buy another phone like that one again.

    No, I would not recommend this to a friend