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Customer Ratings & Reviews

Model:
SM-J327VZKAVZW
SKU:
5895302
Your price for this item is $168.00

Customer reviews

Rating 4.3 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 175 reviews
  • Rated 4 out of 5 stars

    Replaced my Galaxy S4; close in size and function

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want a larger and more fragile smartphone, as they tend to get with every " Improved version "; perhaps a bit "clunky" [ slow& glitchy] operating certain Apps, such as Google maps, etc- also the camera isn't great- slow to focus and lacks resolution, however overall, not bad and serves the purpose. I'm hoping that the Micro USB port is more rugged than the one on my old S4 was , as that prompted the purchase of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Basic

    Rated 4 out of 5 stars

    Good phone for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new phone for my father-in-law, who isn't all that tech-savvy. The people at Best Buy recommended this phone, which is turns out is the same phone my father-in-law's girlfriend has (that way she can help him with it). Best Buy / Samsung also hold weekend classes for their phones, so he can get additional help there if he needs it. Seems like a good basic phone, nothing all that complicated or fancy. Just what he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Well priced budget phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone to replace my previous device. With the way of having to either lease a phone over the course of a few years by adding a more money on your bill, spending out the rear end to buy an unactivated phone, or play a guessing game on whether or not an unlocked device will work with your plan, this phone is a great value. Yes, it's missing features like haptic feedback and has a questionable megapixel quality, but for the price is pretty good if you're looking for a starter phone, a inexpensive replacement, or a smartphone that won't break the bank, this is pretty good even if you buy the device without a plan.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Camera

    Rated 5 out of 5 stars

    Perfect for little people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone for my 8year old. Perfect to keep in touch. I chose not to set it up with accessiblity to apps and internet but it definately has the option and capable of those features. Takes great pictures and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a pre-teen or teen’s first one when the sale price is very low or free. Runs quite slow for internet usage, so I wouldn’t pay much at all for it otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phones for younger kiddos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them for 2 kids: 12 and 13 their first phones Did a great job, except my son was more rough with his phone and ended up breaking in a year. I took to the repair shop and they said it is not worth fixing it; it would cost more than the phone did. my daughters is still living and thriving. SO it will depend on how well you take care of it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my irresponsible teen son. Love that it's just a simpler form of the galaxy note that I have. Not enough memory for a bunch of apps and such but if you just want a simple phone for calls texts n web browsing this is it. Does lag a bit when loading things but that's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Basic

    Rated 5 out of 5 stars

    Excellent for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, there are better phones available. However, this is a great, basic phone perfect for anyone who doesn't need a top of the line device. I got three of these for my elderly parents and in-laws. By flagship phone standards, they are pretty middling. But for what my elderly family members need, they are great. Fast enough, lighty skinned Android phone with solid features and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    great basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife and mother love the fact that even though the phone is basic it's still able to video call and take great pictures. sometimes u don't need to spend $800 +.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Easy to use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to set up. love it! I have used samsung galaxy phone before but this one is as good as that one at a reasonable price. even if you drop it, you don't have to worry that you wasted your fortune on it. go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Camera

    Rated 5 out of 5 stars

    Great phone without a ridiculous price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a dependable smart phone with plenty of storage, features and a decent camera, but was not willing to spent 5, 6, 700 hundred dollars! This phone was the perfect option. Very happy with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Fits neatly into my wallet and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially love the size of this phone, because it fits neatly into my wallet and pocket without looking like it's about to fall out. At first it took me a little while to figure our some of the features, because I hate reading instructions, but it wasn't that hard at all. This purchase was not costly and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great price. Has little memory space, good for the basic smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Basic

    Rated 4 out of 5 stars

    Solid phone for the olds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got three of these phones last year. One for my elderly mother, and two for my elderly in-laws. They're basically stripped down Galaxy phones (maybe S4 or so). Very basic, but everything the grandparents need without being too slow like some other budget phones. A great value overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starter Smart Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would call myself a Samsung fan. Especially when it comes to phones. I had the Galaxy 4, 6 and 8. When my 8 broke and i sent it to samsung to fix, t i needed something to hold me over. In comes the J3. For the price point of $160 it is an amazing phone. Great screen size, ram and various other specs. the camera wasn't the best but besides that, for under $200 i could do most of the activities i did with my S8. I would recommend this phone as a starter smart device,

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Easy to use

    Rated 5 out of 5 stars

    Kids love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Easy to use. Great for kids. Nice to get the accessories at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Needs external storage

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 1st one for my daughter. As well as I said. Really easy to use only thing just needs is an external storage add on

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy for my confused mother to learn especially when put in easy mode and much cheaper than Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this phone for my son to be able to take the middle school. It doesn't have all the bells and whistles as the s7 or 8, but it gets the job done. He is able to play games on it as well as make calls and text. Haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good inexpensive smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest adult daughter is special needs and liked this phone as it's simple to use and inexpensive as well. She has been very happy with it since it has enough apps on it for her, and is also easy to use. We're very pleased with this phone.

    I would recommend this to a friend