Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Galaxy J3 Orbit for its ease of use, excellent camera quality, and good value for its price. Positive feedback also highlights the device's battery life, screen size, and sufficient storage capacity. Many appreciate the phone's features and reliable call reception. Overall, the Galaxy J3 Orbit receives praise for its user-friendly design and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 483 reviews
  • Rated 5 out of 5 stars

    Excellent Inexpensive Phone for Middle Schooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone for our 11-year old during Black Friday. We wanted a phone that was reliable and able to do more than just the basics, but at the same time we needed something that was priced well. This phone has a big screen and a large screen size is a plus for my son who is an avid e-book reader. A couple of days after we bought it, my son accidentally dropped the phone without any protective case or screen. A few, small scratches on the back and that was it. No broken screen. No malfunctioning features. Samsung has definitely met our expectations time and again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. We're happy to know that you're satisfied with the device. Should you need further assistance, please do not hesitate to let us know. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for an older "first cell phone" user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in my 70s and this is my first cell phone. I needed something that was not too complicated but had all the basic features. So far this phone has worked out well for me. I am still learning but i don't feel like it is too hard for me to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Windy. We're so glad that your J3 is working for you! Thank you for choosing Samsung. ^Ash Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Still ticking

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my son this phone after his original Galaxy orbit screen cracked and interfered with his ability to swipe. He loved the first one so, naturally, I got him the same phone. He's had it for about 2years now and it's still going strong. And that's saying a lot since my son seems to destroy anything from phones, to earbuds and controllers. The screen hasn't cracked even with him dropping it several times in front of me, but then it could be that he has a decent case. It came with Bixby, which at the time of purchase I wasn't knowledgeable about. I don't think my son ever uses this feature though. I love the fact it has a removable battery, which sadly Samsung is doing away with. The camera isn't fantastic but it does what it needs to. Sound quality is good, its not a huge phone, but fits nicely in your hand if you're the type that prefers to use one hand. Overall it's a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over previous phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great improvement over my last phone. Nice and fast, plenty of room for my apps. No complaints. Transferred my Tracfone number in less than an hour.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Please let us know what we can
      do for you in the future. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't like cell phones, but found this one easy to set up and navigate. I am starting to use it more which I never did with my old ones. It's also small enough it will still fit my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift for mom a couple of years ago, she’s a senior citizen and not too familiar with smart phones, this one is fairly easy for her to use and it still in good running condition.As we all know smart phones are a little on the expensive side, this phone was on sale for half price so it made it worth the purchase for someone’s first smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how good this phone would be for the low price of $80. It has a bright, crisp screen and the processor handles tasks without lag. I love the micro SD slot to expand the storage. Tracfone service is a little spotty in some areas though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this as a Christmas gift for myself, and so far it's been really reliable. Good camera, battery life could be better, but I have yet to activate it so I cannot comment on the quality of calls or anything. Runs apps and YouTube fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate the feedback you've given to our product. Should you need assistance in activating the phone, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word ACTIVATE to 611611. We will be happy to assist you. TracFoneWireless

  • Rated 4 out of 5 stars

    Great phone for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size phone for someone who only uses their phone for calls, texts, managing a calendar and is not super hi-tech. There are plenty of apps available for users looking for more capabilities in a phone. I didn't need much. It's easy to use and the clarity on the screen is excellent. It's also very quick and responsive when changing screens.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Trayndog, thank you for pointing out the wonderful features on this phone. It is always great to hear from a satisfied customer! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons LG33 tracfone died and he needed a new one for one of his classes. I had to run and find one quick without paying a ton for it. I found the last Galaxy J3 BB had on the shelf.Long story short My son is now able to make and receive calls in his dorm room instead of having to go outside. 4 stars is because he said he could not connect to the internet via his data at school, but has a better connection through the schools WIFI now. He was able to get his data when he came home for spring break. I'm thinking of updating my LG 33 but my phone still works for what I need it for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback and business! Thank you for choosing Samsung. ^Ash Samsung

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my galaxy 6 that tore up on me a couple of weeks ago.so far it has done a great job for me.it keeps it's charge better then my old phone did.It is clearer sound then any phone I've had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone for the budget conscience person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart phone, in my opinion, is a great choice for the budget conscience person. It has a very good screen and size wise, it's just about right. The reception is very good as well. An all-around good choice.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. TracFoneWireless

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great starter phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 13 yr old's first phone. Works well, price is reasonable and he loves it. Of course it isn't the galaxy s8 or s9 but great beginner phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. TracFoneWireless

  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Awesome Cell Phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is One of the Best Cell Phones Ever! Its because the Features are off the Hook and its better than ever and it's easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CatFoodGuy, that is great to hear! Thank you for picking Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to a new phone for work. This phone is great, I can get all my work reports. to load. Camera takes great pics. Easy to use. Rob in mobile was very helpful with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone for my niece. It's her first real phone. She loves it. It works great on both cameras for all of her social media pics and selfies. The battery has good life length.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are happy to know that your niece was satisfied with her new phone. Thank you for your purchase. If you need further assistance, please let us know. TracFoneWireless

  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is WAY better than the ZTE Majesty Pro it replaced! It has more memory and a faster processor! It also has better audio than the Majesty Pro. I highly recommend this phone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Glad you loved this phone. We would like to thank you for your recommendations and for this amazing review. TracFoneWireless

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone. Great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It has a good camera, good battery life and I haven't had any issues with calls. Overall I'm very satisfied with this purchase.!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New software and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! I purchased this phone for my mother in law. She loves it. It has the latest Android 8.0 and the pictures look great. Whether she is browsing the Internet or watching YouTube,. No lagging or buffering. Great. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. We appreciate your time in giving us feedback with our product. Thank you for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Rated 4 out of 5 stars

    Uhm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well really the only things I like is the pic quality, and It's very easy to clean the screen. Other than that bla, it doesn't have a notification light. Doesn't have double tap on/off feature. Two things I really liked on my old alciline trackfone or Whatever it was.. and touch screen is very sensitive as well. Jus not what I expected. But for price it ok. Audio is great for music or Whatever ur in to.. its light weight. I've already dropped it from standing height 5"10 and no damage at all...

    I would recommend this to a friend
Sponsored