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Customer Ratings & Reviews

Samsung - Galaxy J3 Top with 16GB Memory Cell Phone (Unlocked) - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 125 reviews

91%
would recommend to a friend

Expert rating

Rating 3.2 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 125 Reviews
  • Rating: 5 out of 5 stars

    Pure Simplicity, Great Samsung Smart Phone

    Posted
    MisterJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off, FedEx lost my package and I had to contact Best Buy after the tracking number had no shipping updates whatsoever after approximately a week. Best Buy verified and thankfully sent me a replacement. After finally receiving the Samsung Galaxy J3, unboxing it, and playing around with it for a few hours, I have to say that this is an EXCELLENT phone for all-around general use. It looks sleek, it's fast, and very simple to use. Now the awesome part is that it comes with a removable battery - which is an awesome feature! The removable battery is great, especially if you travel or don't always have access to a charger for whatever reason. You could simply buy a few spare batteries to ensure you have plenty of juice. You can't do that with most of today's phones, making the removable battery feature an excellent form of convenience. And if your battery starts acting up? Just replace it... unlike today's phones where you may have to replace or repair the entire phone for a hefty price. For every day regular use, such as phone calls, internet browsing, text messaging, emailing, etc, this is an excellent phone to use and will get the job done. Anything more resource-intensive (like gaming, for example), and you may have to get a higher-end phone with better specs. Always check the specs before you buy. This Samsung Galaxy J3 is an excellent phone and I highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, Simple Phone from Samsung

    Posted
    eLarsen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the Samsung J3 unlocked phone recently, and so far, I am enjoying using it. It is fast, has a decent camera and best of all, it is affordable. The size is also good too, not too large, which was one of the main reasons I chose this phone (over the J7, for example.) This is a great choice if you need a phone for general use. I also purchased an Incipio Samsung J3 case for it and it fits well. I would say if you're looking to just get a phone for texting, calling, browsing the internet, etc., this is a great option!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easier for seniors to work with

    Posted
    Strangertotech
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone was chosen as a replacement to a Motorola I purchased 3 weeks earlier & hated it. Your representative very patiently took me thru every feature of the phone, transferred all my "stuff" and I was very impressed with his knowledge and professionalism. I can't say enough good about this interaction. I'm more impressed by your Samsung representative than by the actual phone, but the phone is more than I need. I don't have the kind of lifestyle that requires more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice phone for the money

    Posted
    RonJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TracFone and several other pay as you go wireless companies sell what is essentially locked variations of this same phone, but in a CDMA version that works over the Verizon network, but I wanted to use ATT wireless network and this unlocked GSM phone along with the TracFone ATT sim (from their BYOP sim kit) works well. This is certainly not a high-end phone, but it's fast enough and with enough features that should satisfy my casual smart phone users. The screen is relatively bright and sharp.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very sleek and functional.

    Posted
    biggieg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the phone for my 86 yr old mother, who wanted a phone that is affordable and easy to operate. I have had the same model phone for 3 years and I have been happy with mine, so she wanted one also. Phone is sleek, dependable, and affordable. I have dropped mine several times with no protective case, and with fortunately, no damage. If I would recommend it to my mother, I would recommend it to anyone.

    I would recommend this to a friend

    • Brand response

      Samsung

      We appreciate the recommendation. Thank you for being the best part of Samsung, biggieg! ^Ash Samsung

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Cellphone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought the phone for my dad who needed a simple but good smart phone which had a decent amount of memory , with SD memory card capabilities, and the ability to use internationally. Also we needed something more affordable so this phone was priced just about right I would say (could have been at least 50 dollars cheaper tho). Either way he likes the phone so it was a success!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung has upped their game for a great price

    Posted
    Tellurye
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Looking for an awesome phone mid range, with awesome price, look no further. This phone is a little bit bigger, but still has more functionality than previous generations. All the Apps are compact and concise, and the HD screen is still gorgeous. You dont get any more space and the sim card is nano, but you can still add storage if need be. VERY happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone for Mom

    Posted
    crix2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had previously purchased a jitterbug smartphone for my ederly mother, and the phone never worked very well at all. Sprung for the J3 when the sales assistant pointed out the easy mode - I had always been happy with my Samsung phones. My mother is having a MUCH easier time with this phone and it continues to work very well 6 months out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for the price

    Posted
    OrlandoV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for phones for my wife and myself and did not want to tie us to another contract so I started to look at unlocked phones. I have always like Samsung products for the operating system. Also, with unlocked phones, they are not crowded with all the built in apps that other phones come with and if a particular app is not needed, you can uninstall it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It won't last.

    Posted
    Nicky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this phone to use temporaly as a backup when my phone broke. I used it for one week and then I stored it. After one month my daughter cracked the screen of her iphone. When I went to charge the phone so she could use it, it wouldn't charge. I know, it's not an expensive phone, but I wasn't expecting it to last only 1 week!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT LITTLE PHONE FOR THE PRICE

    Posted
    ldyflyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband needed a smart phone for his work and we didn't want to spend too much. I have always had Samsung phones and love them so we went with this one. We also purchased the screen protector and a heavy duty case for it. He says he is liking it more and more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of Money

    Posted
    Basz99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This device stopped working on day 15. Besy buy replace it out of kindness since it was one day out of their 14 day return. Two days later the second new device stopped working!! So dissapointef in Samsung!! I will contiue to only invest in quality no more Samsung devices.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the things I need

    Posted
    Danl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone works fine for answering calls and texts and sending them. The help the tech gave for instructions on how to use it was very helpful. Could not have done without it. He was very good at setting things up and teaching us the basics since we had not had cell phones before.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone within budget

    Posted
    Raga
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this phone to replace my sophisticated mobile with all latest features. I was initially apprehensive about this, but this is definitely a great deal for those looking for a good phone within a less budget. The camera quality is good, the touch is smooth and the device is fast responsive.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well for a lower level Samsung phone

    Posted
    J3Owner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to replace a 5 year old phone that quit working (Samsung Galaxy Mega) and I do want the Note 9 but do NOT want the $1000 price tag. I decided to purchase the lowest level Samsung phone available and it has met all of my needs so far. Thanks!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value for the price

    Posted
    Workinforalivin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Needed a basic smart phone to replace a really old cell phone. This phone meets the needs. I have existing ATT plan, and the Best Buy price is better than the ATT store price for the same unit, plus you don't get the annoying ATT upsell at Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent cell phone!

    Posted
    Suzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Samsung Galaxy J3 (2018), unlocked, black smartphone has 16GB memory, a rear-facing and a front-facing camera. It also includes a power adapter. The size is good and it is affordable. I highly recommend it. Also purchased a screen protector and a case.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for sharing your detailed review. We appreciate the recommendation! ^Ash Samsung

  • Rating: 5 out of 5 stars

    Very good phone!

    Posted
    BigE300
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As one of the last people, it seems like, to get a smartphone, the J3 is really a great phone. As a phone it is easy to use and easy to hear callers even in noisy surroundings. For what I wanted, it works great and Best Buy's price was the best I found!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for average user

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone was easy to use, transfer contacts and photos with the smart switch app. Camera works good and is easy to use. Pictures are clear. Best part is the price. Very reasonable and affordable. And, no contract !!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't get for Verizon

    Posted
    AngryMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought 2 of these for my boys for Christmas. Picked them up along with Verizon sim cards for easy activation on Christmas morning. After two hours with tech support I find out that they are not able to be actived on Verizon. Thanks for ruining my Christmas Day!

    No, I would not recommend this to a friend