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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 186 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the affordability and ease of use of the Galaxy J3 Top cell phone. Many customers also express satisfaction with the camera quality and the size of the phone. The Samsung brand is also mentioned positively by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-186 of 186 reviews
  • Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year usage there was a malfunction in the speaker .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Last than a year old

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was working well, but suddenly it keeps turning off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on taking this phone back. I bought it for a Christmas present for my mother. It cuts out all the time. Can't even have a conversation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung - Galaxy J3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low cost cell phone. Didn't work for me took it back.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Great phone for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to for much less $ than the flagship phones. Just would like it to have a better camera. A lot of times my pictures are blurry.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello User89, thank you for leaving this positive review! If your photos are blurry, please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01001424/) for some troubleshooting steps. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG phone for my husband about 8 days ago. This morning it was locked up. Lines on the screen, wouldn't respond to touch...couldn't even reboot it so I did a hard reset. Still wouldn't behave. I took it back to bestbuy and found him the Samsung Galaxy J3. So far it's been wonderful...the sales girl helped me transfer all the data and get it all set up. I have a Galaxy and so did one of our daughters...they're terrific phones. I think he will be able to rely on this one. Nice job Samsung!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, CindyO! Thank you for letting Samsung be apart of your family. ^Elizabeth Samsung