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Customer Ratings & Reviews

Model:
SAMSUNG GALAXY J7
SKU:
6293312
Your price for this item is $170.99
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Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 52 reviews
  • Rated 5 out of 5 stars

    Galaxy J7 is an excellent phone.

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    Posted .

    I find the set-up info. easy to digest. It automatically takes you step by step for each procedure. I find all the phone features I need fast and available for installing. I would recommend the Galaxy J7 to everybody who who wants a phone that is customer friendly and has the latest technology to communicate easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design and fast!

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    Posted .

    I had to get a new phone because my old one was about 3 years old and failing fast. This new one is smaller, but easy to understand (even for me). Can't figure out how to get my voice mail to work, but that may be a user problem. Don't like the way you need to delete emails (I used to be able to just slide them off to the trash can), but I will get used to. People at Best Buy were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .

    I am very happy with my J7. I tried others when I couldn't get my former sprint S7 to convert with consumer cellular but Randy helped me find one almost as good and it is exactly as he explained it. I love my new phone and will always be a best buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second J7 I own

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    Posted .
    Owned for 2 weeks when reviewed.

    This smartphone does everything I expect from a phone. It is my office on the go. No need to spend a fortune when this will do. I have tens of thousands of pictures stored, I communicate world wide with family and friend. No need for anything else. I has an iPhone which I returned and purchased this item again, because of its user friendly features. The iPhone was an absolute nightmare to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for casual user

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    Posted .
    Owned for 11 months when reviewed.

    The J7 has good sound quality for talking and hearing. As most phones are no longer designed to be used as phones, it's fine. Consumer Cellular is a good service provider and great customer support. The has a good camera and for those looking for an inexpensive android phone this is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us retirees, just enough!

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    Posted .
    Owned for 1 week when reviewed.

    For under $150. it's a phenomenal deal for us Consumer Cellular users. Does exactly what I need... phone, text, internet, and pictures! Easy to use as I previously had a Samsung and at my age definitely don't need a million bells and whistles! Excellent vale from one of my favorite stores...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .

    Very nice phone, easy use, easy read. Great sound when talking on the phone which is important to me. Very easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is the best one I've had.

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    Posted .

    This is a great phone for a lower budget and I am getting along fine with an updated Samsung! Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning to use it.

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    Posted .

    I get lost trying to find the app I need. Sometimes forget what I am doing. Phone works well. Camera is great. Samsung Galaxy J7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera

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    Posted .

    Very satisfied with this camera. It replaced my Samsung Galaxy 7 Edge. I use it for email, internet and many popular apps. I do not use it for gaming. Has a good camera and picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade in phone.

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    Posted .

    More bells and whistles with this phone than last one. Good tutorials from Consumer Cellular about how to setup and use phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cell phone for a beginner

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    Posted .

    This is a good phone for the beginner. I was able to operate all the functions I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .

    Had it a month and appears to be fine. Old phone was on 3G network and this is on 4G

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calling and contacts are not a high point.

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    Posted .

    This phone gets better with time. The ease of making an phone call is lacking. Is great for social media etc. But to use as a phone? Eh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .

    This phone is great! Took it straight out of the box and started using it. Not hard to understand, but a lot of fun to use. Not a bad price and very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but ......

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    Posted .

    The G7 is a great phone, but Best Buy's activation service is limited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than other phone

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    Posted .

    Works much better than my last phone with more memory. This phone is also much faster. The rating is due to sales people told me the wrong speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    Owned for 1 month when reviewed.

    Got this phone for my mom, she was having issues with her old phone this phone is bigger then the previous phone easier for her to use. And there are more apps available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reasonably priced phone

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    Posted .

    This phone meets my needs and it is actually the same phone model my IT guy personally uses so that says a lot about it's features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes getting used to.

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    Posted .

    Time will tell. It seems to be working fine except a little sketchy signal strength.

    I would recommend this to a friend