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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 102 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Samsung Galaxy J7 Refine (2018)'s camera quality, storage capacity, and affordability. Many appreciate its ease of use and large screen size, along with the long battery life. While some users experienced occasional performance issues, the positive feedback on other features outweighs these concerns. The phone is frequently praised as a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 102 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for a cheap guy like me,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work well. Camera is a good camera. I would recommend it to someone like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone when my new phone of only 4 months tanked. This phone has been great so far. Lots of memory.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones good for basics seems to get over worked easily.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone takes better pictures then my antique one. That is why I bought it and still kept price reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Solid Phone for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really good and serves it purpose. I do think there is a disconnect between what is advertised in the specs and what's actually on the phone. There is no finger print scan and you're actually getting a 32gb phone, not a 16gb. It's a minor detail but might make the difference to someone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback on your Galaxy J7. Check out this link (https://bit.ly/2tEquwd) to see a list of specs for this device. If you have any questions or concerns, please feel free to contact us at any of these sources.Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone works well holds charge all day I do recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom, it's been very fast and it's nice to have her on an up to date phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable fast cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of tech sync work with drones and gopros. This guy works great. Does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a good camera, service, and great load time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Needed a new one and the camera is better on here than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the front camera quality! Lots of storage!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic!! Camera has great quality pics! I'm glad I switched!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is good, service lacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside I've experienced with the phone so far it that it can't charge on a wireless charging pad. Other than that, the phone itself is good and works great on wifi. The downside is Virgin Mobile, I have full bars and I keep getting messages from web browsers and apps that I don't have a connection and nothing loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. User friendly. I enjoy using this phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable way to get a galaxy. Works great and it has all needed features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome phone for the price! Love it! Go Cowboys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone, sleek, easy to use, access apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung J7 is a 5-star purchase. No problems. Many features which make it simple to use. Great camera, video, speaker phone. Can't beat the overall quality for the price limited budget due to student loans. Really satisfied with phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the front camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because of the memory and the cameras as an upgrade to my other Samsung phones. Had it for about a month before it started giving me the blues, dropping calls static on the line and to make matters worse I dropped it and cracked the screen. I wasn't smart enough to purchase the insurance so now I'm stuck with a phone that I absolutely hate. FYI, problems started before I dropped it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome phone and technology is great I just have to figure out how to use it I'm getting better this phone is definitely smarter than I am

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone for our teenage son and I am impressed,and with the exception of processor speed it has most of the features and functionality of my Galaxy S9. It is as solid choice for a mid-level phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    32gb of memory& nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This galaxy J7 is a nice upgrade from the galaxy j3 . It has 32 of memory not 16 like it states in the description.

    I would recommend this to a friend
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