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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4 out of 5 stars with 89 reviews

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82%
would recommend
to a friend

Customers are saying

Customers frequently mention the Galaxy Note 4's camera, praising its ability to take clear pictures. The stylus is also well-received, with users expressing their appreciation for its functionality. However, some customers have expressed disappointment with the lack of 4G connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 5 out of 5 stars

    Galaxy Note is the BEST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ** Bought this Note 3 around late 2013, it is now January 2016 and this phone is still in Excellent condition! This phone is built like a tank! I dropped this phone a few times, once with a case on and once in my bathroom without a case and still not a crack or dent on the frame or screen, just a few minor scratches on the chrome bezel but nothing serious or eye catching. So all in all it is very well made and very durable (if not abused badly). This phone never gave me a hard time, not once. I don't game or install a lot of apps on it, so that could be why it's been so good to me! I'm in the works of getting the Note 5, but i'm definitely keeping this Note 3 as a back-up and/or a media player! I love the big screen real estate which is super sharp and vibrant, no screen defects, phone is sturdy and tight, strong build! I love the fact its comes with a massive 32GB internal memory and you can drop and drag all types of media files to it without going through a "program", that's what killed the I-phone for me, the simplicity of media swapping.. Also unlike the I-phone, the note 3 does real multi tasking.. i can watch a video (music/movie or show) and at the same time browse the internet/facebook or instagram! Its like a pocket computer! Android is still the best.. if you want a compact, small/simple under-powered smart phone which does only simple things.. get an I-phone, but if you want a powerful multitasking/multimedia super power phone get this one! BTW the screen is huge, but the phone is really thin and small. I have a "Arirang french bumper" case which protect's the screen and body! Comment Comment | Permalink

    I would recommend this to a friend
  • Cons mentioned:
    No 4g

    Rated 3 out of 5 stars

    Beautiful looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, fun with the stylus, and great battery life. The phone is advertised as having "4G Speed", but the phone is not LTE capable in the US. Disappointed BestBuy would sell this phone advertised like this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth issue

    Rated 1 out of 5 stars

    Experiences with Samsung Customer Support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model in April of 2015, and the bluetooth does not work properly, it will drop connection within a minute, for all the bluetooth devices that I have, every time. I called the Samsung support line, they told me that since this was a international model, so they cannot support me. They asked me about where the device was made, and I told them it was made in Vietnam, so they give me a website that was in Vietnamese, and also gave a phone number to call, but the number they gave me was missing a digit. I called them again to double check about the phone number, and the next support agent told me the same useless number. They are not standing behind their products even though it is still under the 1 year warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone BUT Not Your "BEST" Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is awesome. we all know this. however, I found that Target sells the same gold note 4 for $835 right now and i guess this doesn't qualify for a price match, even though the phone is not on contract. It truly isn't your "best" buy if another place sells the same phone, coming from the same warehouse in FL for over $100 cheaper. I bought the phone from target and i'm returning this one. Either way, I have an awesome phone in my hands and now I feel less guilty about the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not 4g enabled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you order this item online they will send you some kind of international version which is 3g, not 4g enabled, be aware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received Unsealed Missing Battery Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this phone yesterday by mail from bestbuy. I received a brand new phone that is UNSEALED and Missing battery. Getting, surprisingly, a hard time reporting this and dealing with bestbuy customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not 4G phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and was very excited until I realized that it was NOT 4G it was only 3G returned it and got my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Foreign Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about getting this phone, til I opened it & found 2 foreign adapters. After setting it up I noticed the keyboard wasn't a Samsung keyboard at all... With $550 I could buy any phone, I love Samsung keyboard! The phone is losing power faster than it's charging, probably cuz all the useless apps on it! Returning it first thing tomorrow...Btw no American adapter so forget about the quick charging... Smh!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has very poor connection. Finally changed service provider from simple mobile to cricket and no different. Got an att phone to use on cricket much better service!

    No, I would not recommend this to a friend
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