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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Galaxy Note20 5G 128GB's camera quality, stylus functionality, and large screen size. Many appreciate the long battery life and fast 5G capabilities, finding the phone easy to use. However, some users miss the lack of a headphone jack and wish for greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 144 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awsome I love it this is so easy to use and pictures are great quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Good size and takes great pictures. Plenty of memory also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much faster than my Samsung A51 4G and the camera is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone, lots of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Note 20 from the Note 8. The pen is on the opposite side, The volume buttons are on the right side, & the power button is under settings. I was able to side button to control power off. The phone is very similar to the Note 8, so there wasn't a lot of change. Bigger storage & faster processor.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    New to note, upgraded from s8+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the phone. I think its super cool that I can charge my watch with the power sharing option. I also think it's neat that the stilys works as a remote to take pictures with, it took me a few weeks to discover that. I only wish both buttons to take a screen shot weren't on the same side of the phone, it's a little awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone use daily stylus is fun great camera awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great battery life and great speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Husband's New Note 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to upgrade my husband's Violet Note 9 he inherited from me. He loved having a pen so much that I wanted him to have a Note but more of a manly color. He is so happy with his new phone, how fast it is and overall look of the Note 20 5G. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Samsung Note

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Battery last all day long. Processor speed is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have good coverage in my area, the speed is blazing unless something is up with my wifi/tower issue due to weather, or the websites aren't down. Exactly what I needed in a phone. Camera takes amazing photos and video too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a year now and have no complaints. I'm probably biased and love Samsung products more than the everyday man but this phone really is a great product lol. Nice features and good sized screen. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Note20 5G 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , I am really enjoying all the features. Still in the process of learning. Good value for the money. Would definetly purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung note

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone ! Has so many features and the pen is amazing when taking family pics of all . No one gets left out . We love buying our phones through best but bc we get great service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 20 is the best phone I've had yet! The camera is amazing & it's so functional & versatile! Anyone looking for a phone that can do just about anything should get a Note 20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nose Twitch Not Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a long waited upgrade from a Note 4. Yes, a Note 4 that could not take a call unless you kept it plugged in, sitting on the table, lifted your left leg over your head, crossed your fingers, and twitched your nose. Ok, I'm exaggerating. You didn't need to twitch your nose. That would have been Samantha Stephens' spell to just make it a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I Upgraded! Awesome Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this Note Series to come out and I am glad I did! Got a good deal on the promotion and trade in of my Samsung S10+. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a samsung family love the display and the weight of phone. Its not that heavy anx camera is awesome for raking pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Get the Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty basic and unfortunately has very few cases that fit it, I have only foubd a $50 clear otterbox so far. It also doesn't have an aux/headphone port. I bought it because I was told it was "just like" the ultra just smaller and it was about $500 cheaper only to find out the things mentioned above. The guys who actually work at Best buy were super helpful, however not having bought a phone in 4 years, I wish I were told about the lack of features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Note20

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues to date. Definitely worth the buy for 5g alone if available in your area.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and fast phone. I was using the S10e which was 4G and seemed to just get slower as each day passed. I love the Note 20

    I would recommend this to a friend
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