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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note20 Ultra 5G 512GB's camera quality, battery life, and S Pen functionality, citing improvements over previous models. Many appreciate the large screen and ample storage, finding the device useful for both productivity and media consumption. However, some users expressed disappointment over the lack of a headphone jack and the high price point. A few also mentioned minor issues with the button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but wheres my free earbuds and other stuff That I was suppose to get?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Note

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone! Many apps and features.?Best Buy Staff very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with lots of capes. Nice upgrade from the Note 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the best Samsung phone ever. It will only get better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is more than I expected it to be. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than the apple sheep phone. This has a pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone whit the best camera samsung the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I will purchase this phone will gain and recommend it to anybody who wants to buy a Samsung Galaxy instead of a iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It takes some time to get used to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding all the apps I need now takes a learning curve of a few days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My note 10 plus was better than this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one because the pen wouldn't work on the phone correctly and now the second phone has the same problem not as bad but the same problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wordt customer care, worst ever with any time.of support, rudeness, no return calls no customer support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LMAO review it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need to receive the phone first.. So much for a pre-order Disappointed in them

    No, I would not recommend this to a friend
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