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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,924 reviews
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a iPhone 5S, and glad I did. So far I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME LOVE IT Best phone I have ever owned, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good phone, must niceer than the my old Note 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my electronic center staff is very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera and easy to operate,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone that is an exceptional value. It's worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My has not had any problems with this phone. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great for me. Excellent photos. It has plenty of memory for me. I really wish you could read it much better in the sunlight. That applies to any phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great android phone. A little on the heavy side, especially with a case, and can be hard to work one handed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll say excellent camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to the new phone but I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone from a note 3 to a note 5 and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Notes on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in sales and always need to jot a note when with a customer. This is the perfect tool for it. Note pads get lost but my phone is always with me. I have had Samsung phones in the past and have always been pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can not replace battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung note series phones. But this particular model doesn't have an option to replace the battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the features on this phone .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone especially the new charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S pen is poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to get my s pen from my phone and only half of it came out with the other half stuck inside my phone. Phone now constantly says I am missing my s pen. Best Buy refused to do anything to help and I have not even had the phone for 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is sharp. Huge upgrade from Galaxy 7. Nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The pen works great & the phone is not over sized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest galaxy samsung has so far definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user freindly and stands up well to my daughters use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but size of cellphone is a bit large for hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good phone I bought verizon unlocked version but I don't like verizon logo on the back of the phone

    No, I would not recommend this to a friend