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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,924 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    nice job samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is a lot faster than note 4 and visually looks better than note 4. having some issues sometimes with bluetooth connection with my car. other than that its a pretty good phone.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Cool phone/note but doesn't take ANY sd card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my girlfriend and she loves it. Her only complaint really is that she doesn't like that u can't add any sd card for extra storage EVER

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've exclusively used Samsung phones for at least the last ten years because they're typically very high quality however I'm not impressed with the Note 5 to say the least. A removable battery and expandable SD memory are some of the typical features that have now been removed. The phone itself is very fragile. I didn't even have the phone 24 hours or a chance to get a case before dropping it for the first time which cracked the LCD but not the glass itself. You wouldn't think one 3' drop (at very most) would've caused over $375 in damage. It makes my old Note 3 seem indestructable. It's been repaired twice now and I'm afraid to even look at the dang thing without it breaking. Not impressed at all..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because my Note 4 had crashed during an upgrade. I like this phone so much more. It has a lot of great new features that I am still finding out how to use. My only issue is, it will not wireless sync. Otherwise the phone is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well, but I would expect longer bettery. Fast charging is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, its great all around the picture quality id much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding Smartphone for a non-techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have to get help from my granddaughter. Still learning new things everyday. The camera has caught great pictures that make me seem like a good photographer, normal I am not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learing how to use my new phone but so far I am finding it very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Technology to the nth degree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an IPhone and being very disappointed with it, the Galaxy Note 5 is the best phone to date. With it's double screens, notebook and fast speed, we won't be going back.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a nice sized screen and functionalities. It worked wonders until it fell off my bike and went bouncing down the freeway. Never found it but I am pretty sure it was toast. However, for as long as I had it I was pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    beefy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my son's upgrade from the note 3 to this note 5 . He is extremely pleased with the device , he streams tons of YouTube videos "car stuff" the large screen makes of easy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. When I need help the store emplyees have been very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace my Note 2 with the Note 5. There are drawbacks to the 5 in that you cannot replace the battery or add memory. But I just love the ease of operation for the Note series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would of gotten a apple, this phone jams a lot and needs restarted...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Step Up from iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 5s to this note5 and I have no regrets. I love how much customization features I have with android. The stylus is great and responds well to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    fairly good phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting to know it. Needed to come into Best Buy twice for help. Main concern is it sends me a message saying it is too hot?!...and it also gets very hot!! and I get lots of advertising. Probably a bit complicated to start with. Like the size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A lot of annoying features ... camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone as a lot of features that make ease of use a little difficult I've had more user-friendly phones in the past not sure if this was a good purchase for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love Samsung note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except I cannot figure out how to set individual ring tones for a contact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the Galaxy Note. Never disappointed. Love the Note 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great features. Very good for multitasking. Love the vivid display!

    I would recommend this to a friend