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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,924 reviews
  • Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great choose need to bring old phone back and trade it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone but doesn't stay charged very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase so far. It has a lot of features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly a large phone to hold. screen resolution is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had not removed the IR port for remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade for my wife who is not a big cell phone fan. She loves it! Uses voice texting, the camera, notes, and also the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phone. It works great. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone!! Battery life isn't as good as I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference from the Galaxy 4 but good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transfer went easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from Note 2 to this phone. Easy to use. Love the stacking windows and one-click closing of all open apps. Got the pearl white. Beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the large screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Note 4. Easy transition to Note 5. Best Buy mare the purchase easy. Samsung associate that was at the store was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual. Good battery life. Easy operation if familiar with android. Good volume and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome function, looks great too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Can't wait to learn more about it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My husband loves the newly updated camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the camera and how easy it is to use and it takes great pictures automatically but you can adjust and change a few things as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    GR8 job Samsung-but give us our SD slots back...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Note 5 Purchased 10/31/2015 – Best Buy, Macon GA. Upgraded 2 Samsung S3’s on a 2-year contract plan. Bought 1 Samsung S6 (Wife’s) and 1 Samsung Note 5 (mine). The Samsung Note5 is ideal for what I was after in a smartphone. The larger screen size is definitely a plus and the clarity is amazing! Image quality and clarity from the rear camera is also amazing. It would be very rare for me to take any selfies, so probably won’t ever check the image quality of the front-facing camera. I do wish now, that I’d bought a 64Gb phone, instead of the 32Gb – I can see having to juggle apps around to get the balance I’m after – Samsung dropping the expansion slot was not a good move – especially for their Note flagship product(s). A definite negative in both my wife’s S6 and my Note5 is Samsung’s dropping of the cool quick access to sounds management (Press’n’hold the power key, selecting mute, or vibrate) – BOTH of us get frustrated that we can no longer ‘quickly’ select the mute, or vibrate feature of our phones. The upgrade process was so super-easy, using the “Samsung Switch” App! All our old phone’s settings, apps, photos and just about everything else were ported to the new phones with the greatest of ease. Samsung’s “Side Sync” App is also really useful – operating the phone from my laptop, or vice-versa is proving to be extremely useful and so easy! The phone (Note5) is incredibly f-a-s-t, extremely lightweight, charges super-fast (with the supplied wall-charger and (USB) cable. I am still surprised with my heavy usage (multiple Apps running simultaneously) at how long the battery lasts. Another added plus on the Note5 is the sound quality – it has improved markedly and is a pleasure to listen to, without necessarily having to hook up external speakers (though will do). I still haven’t used the fingerprint reader capability yet, though plan to in the coming weeks. The SHealth is also a decent feature and have only just started to use it – The phone has a heartrate monitor built into the back of the casing. All-in-all, I am VERY satisfied with this particular smartphone (though I DO want the SD-Card slot back!) and would recommend it to anyone wanting a larger screen, multi-tasking device on the Verizon network!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded to the Note5. Has lived up to all my expectations. Camera and video camera is awesome. Have no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    BEAST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built phone! Very fast. Loud speaker. Average battery life. Best phone I've ever owned. Love the gold color.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 'smart' phone and I found it very easy to get used to. I love the size of the screen for photos. Great phone for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been Great! The only flaw seems to be the large screen is fragile, it got a slight crack after barely getting bumped on my center console. Otherwise Love the phone

    I would recommend this to a friend