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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy Note5's camera quality, screen size, and battery life, with many praising its ease of use and the included stylus and S Pen. Positive feedback also highlights the phone's features, design, and performance. However, some users expressed disappointment over the lack of expandable storage and the absence of an SD card slot. The non-removable battery was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,924 reviews
  • Rated 4 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of iffy about the purchase because I am an iPhone person but the stylus is what sold me on it. Great item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seem to be okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is definitely catching up to the cell phone game...they mellow down their touchwiz this year. but still not as good as the nexus with pure android exp

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fast, efficient, user friendly phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this phone, good size to be held & seen easily

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone. Picture quality is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features I wanted in a phone. Pictures turn out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 1/2 years old and running strong. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone has good size screen on it perfect for my business

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. The camera is amazing. Screen is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from note3. Not a whole lot of improvement. Do miss the SD card slot. Battery life could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 5 great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned the Galaxy 4. Upgraded to the Note 5 after much research. The Note 5 had better ratings than the IPhone. I love the S note option. I use at work and home. I use the phone as a hotspot. I am still learning about all of the options. It is quite pricey, but if you have a payment plan, it makes it easier to spend that much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it has such a nice camera , very impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased phone and within 24 hours my screen cracked. I put the phone into my coat pocket. No pressure was put on my phone. I did not drop my phone but when I took phone out of my pocket screen would not work. I had a screen protector and case on phone. Took phone back to Best Buy and said they could and would not replace bc when they took screen protector off found small crack in screen. When I purchased phone salesman said would replace phone for any reason within 14 days of purchase. They did not stand behind what I was told and was told to my face that I was lying about what happened. I will never buy anything from Best Buy again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good battery life. Great with everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the camera the most , overall good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this phone , excellent camera , not the longest lasting battery but charger is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with great features and apps. Nice camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Samsung fan. This phone does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen size is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is good for reading articles an emails

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Not expandable memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great but memory is not expandable. My particular phone touch was not responding properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is exactly as specified and preformsee amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very impressive and has a ton of awesome features. The kids mode is amazing! The only complaint I have is the short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected regarding all functions, screen size provides view for reading and writing.

    I would recommend this to a friend