Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1527 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note5's camera quality, screen size, ease of use, and stylus, with many praising its features and design. The S Pen and ample memory also received favorable feedback. However, customers are negative about the lack of expandable storage and the absence of an IR blaster. Many users expressed a desire for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,527 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to note5 from galaxy and its worlds apart. Love the pen. Screen large enough for older eyes. Use phone more to do things i used to use computer for. Ease of use outstanding. Love everything about it. The larger size takes some getting use to. But i wouldn,t go back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has far surpassed every expectation I had in one short week. The pen is truly the improvement you will read in all the online reviews. The screen and resolution are far superior to anything I've ever seen... phone, tablet, even most TV's. The battery life has been exceptional. I love the new Qi charger, especially knowing that it stops charging the phone once the battery is fully charged. The camera, again, is just fantastic. Very intuitive, lots of new options and very easy to use. I uploaded video frequently to my YouTube account, and this has been a huge improvement as well. One new app that comes with it is called SHealth. It actually predicted I was sick with an infection several days before I recognized it, indicating a low O2, high stress level, etc. Now I'm hooked on the app! I also love the thumbprint for security. No more hiding my pin number. I'm glad I held out for the Note 5. Zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Solid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor in this bad boy is FAST! Lost the pen from dropping it and had to order another one. The pen feature works pretty well. Pictures on 4k are great and the video editor features are amazing too. Phone battery is top notch and the charger is lighting fast. 25 mins and my phone is at 100%. Overall the best phone I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Screen size

    Rated 4 out of 5 stars

    Very good phone, good features, has worked well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen than my last phone. I do not use the pen a lot but it can be used for a lot of things. Very easy to navigate and use functions. Battery life has been relly good. Still easily fits into pants front pocket with the case. Very convenient to use pen to write a quick note or memo without going to an app to type.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    NOTE 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOTE 5 is an AMAZING phone i traded my s6 in for the phone( only had the s6 for a week). The s 6 was amazing as well but... i wanted a bigger screen and longer battery and the note 5 is perfect. The only flaw to this phone is the non removable battery imo i would prefer a little thicker phone for a removable battery but im not going to complain because the wireless charging is really cool and samsung will replace your battery if it has droped below a certain # in one year. Dont worry about sd card either when you have so many cloud storage options. Great phone, long battery, last me all day with heavy use!!!, great looking to. BUY it you want regret i. Check out juicebox jimmy on youtube!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    A terrific phone that does much more than most.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific phone, love the stylus and the size. Larger than most phones but not so large that it won't fit in a pocket. Much easier to hold & handle with the squared edges vs the galaxy 6. The screen is super sharp and easy on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Iphone 6 plus before and loved the large screen but not the battery life. I love this phone, the camera is great, the s pen is a haddy addition and the battery life is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a galaxy s4 prior to this phone. It has taken me a while to get used to but I do like it. When they transfered my contacts some how I got all the email addresses from all my emails, including junk mail put into my contacts. What a mess! Not sure how that happened. This phone takes great pictures unless you try to zoom in, then the pictures are grainy looking. I do like the s pen but I didn't realize until after I bought the phone that if you (your children) accidentally put the pen back in the wrong way it will ruin the pen and your phone. The pen will easily start to slide in backwards too. Beware if you have little kids who like to play in your phone. I love the screen size. It still fits in my back pocket. It's nice becauseI use it a lot to surf the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Samsung Galaxy s3, then an s5 - both phones of which I loved. I decided to go a little different and get the bigger Note 5 and I absolutely loved it. I usually read reviews online before purchasing anything, but I decided to risk it and just go for it with the Note 5 and honestly it was a great decision. The camera is great, the battery life lasts extremely long, and the customization possibilities are a nice added feature. The only downside to this phone is that it takes a little long to charge, but since it keeps the charge for a long time, it's really not that big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beautiful AND User Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another phone other than another Samsung Note. This Note 5 has beautiful color, takes great pictures and has all the bells and whistles I need. Plus it's nice and thin AND so user friendly. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going away from Samsung for a year, I am happy to be back with the Note 5. Nice smooth operation, amazing camera, beautiful design. My only complaint is lack of expandable memory since I take a lot of photos, however it is not a deal breaker considering cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for several weeks now and am very pleased with it. I have not yet used all of the functions, but I do find the ease of using the S note with the pen very convenient. I have been very pleased with the camera quality as well. Quality of photos is very important to me in choosing a phone. The GPS is very helpful as well. I had some difficulty with the GPS on my previous phone (a much older smart phone), so I have been very pleased. Overall, the phone is easy to use and user friendly, even for someone who considers herself tech-challenged at times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great android phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this phone, I had been a user of Samsung phones for years...I had previously used the original Samsung I and III. After careful review and feedback from friends and family, I decided on the Note 5 and have not been disappointed. My only regret is that I didn't it sooner. As I small business owner, it is very helpful with accessing everything I need at the office when I am on the go. The stylus makes it very user friendly. It is much lighter and easier to handle in terms of the size when compared with my old phone. The updated applications and technology allows it to run circles around the competitors. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The camera, big screen, the s pen stylus and the glass zagg screen protector. It makes the pictures look much clearer than the old zagg screen protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Fantastic Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best phones I have owned in a long time. Clear reception. Great camera. Easy to use. Great processor speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size
    Cons mentioned:
    Ir blaster, Storage

    Rated 4 out of 5 stars

    Love it but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my new Note, screen size, ease, features, etc...only thing that kills me is that it has no IR Blaster, so I cannot use it as a remote, which I have always used with my previous phone. Also, I would love for it to have a removable battery and expandable memory slot. Hopefully they will take this into consideration for next time. On a side note, DO NOT GO WITH SPRINT!! Biggest mistake of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    LOve this phone!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Galaxy 4 previously. Wished that it still had a micro SD card to expand memory but otherwise, I love this phone. Camera is great and size is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Note 5 is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister purchased the Note 4 and loved it. When my Samsung 4 finally went out (well kind of ;-) ) I couldn't wait to purchase the Note 5. I love the stylus and all the phone features. My niece fell in love with it as well and purchased the same exact color and cover. The battery life is great. I use this for everything, i.e. Bible, Grocery list, notes, news, camera, email, alarm, you name it. I use it more than I use my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for pictures. Really fast camera and pictures are very sharp and detailed. The battery last all day and it's pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Big phone but gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd phone in the Samsung Galaxy family and they get bigger every time. I was skeptical about switching to the Note 5 because it does not have a removable battery or expandable SD option, but so far I have had no problems. The front and rear facing camera are very impressive and have the best quality out of all my Galaxy phones. The stylus is great for signing documents right on the phone. The rapid charging is awesome as well because the battery dies faster than I'm used to. All in all, I made a good choice!

    I would recommend this to a friend
Sponsored