Customer Ratings & Reviews

I'll keep it short and simple. I'm a tech head and I've been on team android since the beginning ( I had the first android smartphone - T-mobile G1). I got with Samsung beginning with the S3. I upgraded from the S7 Edge and I love this phone. Battery lasts me about a day and a half on moderate use, I love the S Pen and the unique features it has. The display is gorgeous and the camera is amazing. If you are contemplating on getting this phone, don't. JUST GET IT. You won't be disappointed.

Samsung did it again with another amazing Note. I just can get over the camera,screen, battery life and s pen! Yes I use it and works the best yet. I love using to take quick Notes and they are saved seemingly to S note. Sadly had to turn in my note 7, but this one sure is a step up.

So many features and such an amazing camera, the amount of space, the battery life, the quick charging. Absolutely no complaints about this phone. I've tried Apple I've tried LG but Samsung has my heart! 10/10 get this phone if you want one that does it all!

I upgraded from a galaxy S4, so the jump in technology was a pretty big one from my perspective! The camera was my main reason for buying this, and it does not disappoint! The Youtube videos extolling the virtues of the camera capabilities are better at describing the color and clarity than I can attempt to do here. The Best Buy sales associate was able to transfer everything from my old S4 right to the Note 9 with no bugs; I did have to re-start my Google voice number, but that was easy as receiving a text and following a prompt, My biggest surprise was the quality of the phone calls- it sounds like the person is right in the room with me, and the noise cancelling is very subtle, yet effective. I have rather large hands, so the size of the phone is a great "fit" for me. I'm very happy with this phone, and look forward to many years of great picture-taking and clear phone calls! (I don't even mind the ubiquitous robo-sales calls now!)

I have always enjoyed the Note series phones and was crushed when I had to give my Note 7 up. Thankfully, the Note 9 addresses almost all the issues: 1) The RAM and Removable Storage are improved. 2) Video recording improved (smoother). 3) The fingerprint sensor is FINALLY where it should be and feels right with easy access when grabbing the phone for use. 4) Perfect size for larger hands (my glove size is usually XL). The Note 9 marries these with longstanding Pros: 1) Camera is away from the corners where my big fingers don't get in the shot (which is my biggest issue with other phones). That, for me, is a BIG DEAL. 2) And I love, love, love the SPen and use it for important stuff. Not all the time, but when I do use it, you can bet I am glad to have it and think it is such an important part of the phone that I can't believe others don't do this. 3) No notch, hole punch or cut-out for the selfie camera (which would be an obstruction for sketching, drawing, painting and creativity). There are still cons, but they aren't as the cons in other phones: 1) The curved edge surface is not a reliable surface, it's more of an obstacle for drawing and sketching, which I love to do on it. 2) The Bixby button is pretty much useless, I do not like or use assistants. Unfortunately, I understand that it cannot be remapped to be useful for some other functionality, which is lame. I have submitted this review before, and that one was even more detailed, it was deleted probably because I did a lot of comparisons on other brands and models. So, suffice it to say that I think this is still the very best phone available under all brands, models and versions. Do get a scratch protective film for the display, do get a protective case that will meet your needs, it is worth it. I also had a Samsung fast wireless charger from my old Note 7 that works well.

This is a fantastic phone as you would expect for the money. I love this thing, storage, lots of RAM, super fast, great cell signal reception. On WIFI I have seen over 450+ Mb (500Mb WIFI service)

That cell is very good nice camera easy to use good clearty

i love this phone and wouldnt trade it for nothing. i had an iphone 7 plus before this and hated it. i am definitely way more productive on the note 9, as it does have a great battery.

S Pen has a lot of features. I have owned the Note 3, 5 an now the 9. I must say the Note 9 is much better than the 5.

Beautiful pictures.the pen is a nice item to use.comes in handy

I had a Note 5 and I needed an upgrade. I wouldn't consider any other phone. There is nothing you can't do with the Note 9. It has all the bells and whistles you need.

My comments/review will be from a newbie smartphone user with nill experience! I plan to attend training sessions provided by Best Buy, thankfully! Like “they” say in the ads, “Thank you, Best Buy!”

The phone is great but fragile also camera is pretty good

The screen clarity is excellent, pictures are very crisp, I definitely would recommend it. The battery life is not as long as they say it is.

Don't like beveled screen can't cover in otterbox!

I waited out to see if Samsung would release more colors as the Blue and Purple weren't really colors that I wanted. I'm glad I did. I found out that they were releasing black/black (snore) and a cloud silver. My interest was piqued. I was on the fence between this phone and the Pixel 3...not XL. My HTC 10 was showing its age with needing at least 3 charges to last a full day of use. I waited for the deals to show up and snagged one before BF. It wasn' the "best" deal but it was the best deal at the time. I'm glad I jumped back to Samsung. My phone prior to the HTC10 was a Note 4 and that was a work horse for at least 2 years if I'm not mistaken. I don't upgrade yearly so when I was finally jumping ship to a new phone I did my research and I'm glad I did. This new Note 9 is beyond fast but of course I'm comparing this to my HTC10 on SD820. The stylus is a nice welcome back for me and the new added features of the bluetooth functionality is awesome. Camera quality is great, phone is fast (for now), and the screen is crisp. I can tell I'll be with this phone for at least the next 2 years. As long as the deals are out there I'd definitely recommend this phone to anybody looking to go large form factor.

I'm a huge fan of the note line-up. I had a galaxy note 5 and then a note 8. I just traded in my note 8 for this new note 9 and I couldn't be happier with my upgrade. Compared to the note 8, the note 9 has a slightly bigger screen and seems less curved at the edges, which i think is an improvement. The processor is snappier and there is absolutely no lag. I love the new features on the S-pen. For those who do not know, the S-pen now has a separate bluetooth connection (which does not interfere with the standard bluetooth connector). This bluetooth connection allows you to use the pen as a remote control for the phone. Press the button on the pen to take photos, or advance through pictures in your gallery. There are many possible uses you can customize. Also the S-pen is powered by a supercapacitor. Its a new fancy kind of small battery. It charges from 0-100% in 30-40 seconds and the charge will last about 40 minutes when the pen is outside of the phone. All you have to do is put the pen back into the phone to charge it. I'm getting about 48 hours of battery life with typical usage (not playing games). Speaking of games, I loaded Fortnite onto the phone and it plays flawlessly with no lag or stutter. Its unbelievable. I've yet to see this phone slow down, stutter, or have difficulty with any of the tasks i throw at it. The screen is gorgeous. I mean gorgeous. Its an absolutely pleasure to look at photos or watch a movie on this thing. The camera is the best I've ever seen in a phone, The new improvements, particularly in low-light shots are amazing. Seriously people. Go buy this phone. You won't regret it.

This is the first phone from the Note line that I have purchased, and all of my expectations have been blown away during the first 3 weeks of ownership. I am a longtime Samsung user, and after toying with the idea of trying out the Pixel 3 XL for some time, I am glad I decided to stay true to Samsung's flagships. The main reason I chose the Note over the Pixel is simple; the Note has a headphone port and a MicroSD slot. These two things were enough of a reason for me to choose the Note, but they are not the reason I have fallen in love with the phone. Again, this is the first phone from the Note line that I have owned, and if I had known what I was missing from the S Pen I would have switched long ago. This is the most accurate and realistic stylus I have ever used and it has truly made me a more organized person by allowing for easy note taking and list making. The phone is quick and snappy, with 6GB of ram and 128GB of storage should be future proof for a long time coming. The screen is beautiful and bright, and the battery is best in class and the best I have ever experienced from any smartphone. The camera takes excellent photos, even in low light. Overall I have no complaints as of yet with the Note9, I will update if that changes. Buy it; you won't regret it.

My 1st note was bought in 2016 when there were issues of it blowing up and catching on fire. I grew to love that phone and didn't want to turn it in. I waited 2 years for this new Note and I am very happy with it. The phone is larger, but I have over 500 gigs of storage which is huge for me since I like to take pics, videos and download games and music. I bought the lavender phone and one of the features I really like is the stylus. My laptop has a stylus so it makes it so easy to transition from laptop to phone. The battery life is pretty good, given the fact that I play games all day and Facebook a lot. The graphics are crisp and I like the added features on the camera. So far, so good with the Note 9.

Bought this for $700 ($300 promo credit from Best Buy during Cyber week). You still need to pay taxes on the full $1000 along with $30 upgrade fee for Verizon. If this phone weren't on sale I probably would not buy. Wanted to upgrade (especially the camera and battery) from a LG V20. The 128 GB space, 6 GB RAM, and battery push this phone above others for the price. Camera is also rated very high according to DXOmark.com. The pictures are phenomenal. You can use them for your holiday photos and they look SLR quality. The stylus is amazing and very easy to use. Notes can be categorized. Actual phone quality is good although I wish the volume level could be a little louder. Speakerphone is good though. Bluetooth connectivity with my car is great. Was worried that a non-circular fingerprint reader on the back would be an issue but so far it's worked fine. I'm new to the Samsung interface. I liked the icons and ease of use for the phone/text/contact features of the LG V20. This is minor though as I'm still getting used to the device after one month. Didn't want to get an LG V40 though for those wondering because the V20 camera and battery didn't perform as great and I didn't want to risk it again with another LG product. Have not tried the Bixby assistant yet or Google Maps. I noticed on the LG V20 the Google maps wouldn't talk the turn-by-turn directions. Very little in terms of bloatware. Most of which I was able to remove. Overall, very satisfied with the device and purchase. This is a very high-performance phone in a lot of ways so you won't be disappointed. It's good to also get an SD card that can back-up the contents of your old phone and not take-up harddrive space on the new phone. Would recommend this phone or if you cannot afford, the S9 categories are also good. Enjoy your purchase!