Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.5 out of 5 stars with 15 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Galaxy S 4 3G Cell Phone's screen, praising its size and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Ease of use, Screen

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son to replace his previous Samsung 3 which he lost. He didn't want any other phone. I've used it and considered switching from my iPhone because it's bigger, thinner, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Basic functionality is good but not intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother (early 70's) who wanted a Smart Phone. The size and brightness of the screen work for her. However, the interface is not particularly easy for a newbie. In particular, the fact that the [Back] and [Menu] buttons default to being non-visible can be problematic.

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Another Great Samsung Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung Smartphone. My 1st phone was the Google Nexus phone by Samsung and it was extremely reliable and durable. This phone is a great improvement over that. Battery life could have been optimized by Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Wifi calling

    Rated 4 out of 5 stars

    good upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as an upgrade to my S3. So far it has been good but I miss some of the items I had on my S3 specifically, it was much easier to see when I was using wifi calling.

    I would recommend this to a friend
  • Pros mentioned:
    Comparison

    Rated 4 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung Smartphone and I loved this smartphone, its much better than Iphone (4 and 5)

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    great smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung smart phone. Screen is large enough to easily view & navigate but small enough to comfortably fit in my back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    a lot of tools that make your life easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is HD screen, nice camera, and with the right apps I can run an office business from the palm of my hand. All google ducs available whenever I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy access to everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the SII I didn't want to have any other smartphone After trying somebody's S4 I wanted one Great performance with other providers

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 3 out of 5 stars

    It is not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs out of the battery very fast. Other seem ok.

    I would recommend this to a friend
  • Pros mentioned:
    Older model

    Rated 5 out of 5 stars

    Galaxy S5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone is a older model it's great I still having I would never get rid of it

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Awesome Phone for ANYONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a number of smart phones from Blackberry to Windows Mobile, an iPhone 3G but Android devices won my heart with all the features they have and the new ones they keep adding. The Galaxy S4 is no exception to this, many of the features that Samsung packed into this device you cannot get anywhere else. For example where many phones would rotate the screen based on gyroscopic orientation, this phone will check the orientation of your eyes. So if you are laying down and the phone thinks it is sideways it will still stay upright if you are holding it as such. Also it has a voice assistant that requires only voice to activate. Just say "Hey Galaxy" followed by what you want in pure English, you don't need to practically learn a new language to know what to say to find what you want. When you do buy this phone, call your best friend first and tell them they have some competition for the title.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Price, Sms

    Rated 3 out of 5 stars

    Not a reliable phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm think this new phone is beautiful. In fact more beautiful than the IPhone. I have to say that your customer service is not knowledgeable about the functionality of the S4 and can not assist with SMS troubleshooting. I spent $886.22 cash and brought a full coverage through Worth Ave. and they will not insure from over $699.00. This phone is over priced for the qualitative and quantitative reason to have the saying, that "beauty is only skin deep"! Once you place a SMS in this GMS phone it will freeze text messages, and won't deliver all of the messages that are sent to me: The phone's functionality with the same SIM card on the S3 works just fine in testing with the stores management. Overall, downgrading is a must for me to have a service plan that I like. I WILL HAVE to wait for the S4 to get the kinxs out of this 4G issue. Sorry guy's/gal's this is still such an issue for you's. KEEP ME POSTED CAUSE IM EXCHANGING THE PHONE FOR A GALAXY S3. EMH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone, the programming on this phone is wonderful, dummy proof . My entire family has Samsung Galaxy 3, 4 and 5 but the life companion feature that comes with the 4, I definitely like. The camera and flash is great

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I have ever purchased. It can do everything from organization to video calls to even tracking my sleep patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone for everybody

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this smartphone, so much better than Iphone 5!

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.6 out of 5 stars with 117 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
Sponsored